CrawlJobs Logo

Czech and Slovak Language Specialist

poly.ai Logo

PolyAI

Location Icon

Location:
United Kingdom

Category Icon

Job Type Icon

Contract Type:
Contract work

Salary Icon

Salary:

Not provided

Job Description:

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

Job Responsibility:

  • Improving the language understanding module by providing high-quality sentence training examples
  • Updating system prompts based on client requests
  • Managing and uploading voice recordings
  • Testing conversational systems extensively before go-live
  • Reviewing customer calls and flagging problematic conversations to the team
  • Working with Software Engineers and Agent Designers to produce the best conversational UX and the highest call containment

Requirements:

  • You are a native/fluent Czech and/or Slovak speaker, ideally both
  • You have a professional working proficiency in English
  • You are a great communicator and enjoy working in a diverse team
  • You are meticulous and have an eye for detail
  • You have a can-do attitude and have a high standard for your own work
  • You are passionate about great user experiences and want to deliver the best UX to the customers
  • You are interested in natural language understanding technologies and curious about how advanced conversational artificial intelligence is changing contact centres

Nice to have:

  • Ability to work within UK working hours (minimum 4h overlap with 10am-6pm UK working day)
  • Experience in natural language technologies and a rough understanding of how they work
  • Experience in translation and/or linguistics
  • Experience in data science and related areas
  • Experience in tech industries and understanding of how the software works
  • Experience in working with startups before
  • Experience in jobs that involves language skills, such as linguistics, translation, scripting writing, etc

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Parttime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Czech and Slovak Language Specialist

Accounts Receivable Specialist

As a C2C (Credit to Cash) specialist you will be playing a crucial role in manag...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
omya.com Logo
OVYA Production
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
  • Experience with automation of credit to cash process between different tools
  • Strong and clear communication
  • Detail & solution-oriented person
  • Fluent in English (B2) good command of both oral & written
  • Native speaker level of one of the following languages: Slovak, Czech and Hungarian
Job Responsibility
Job Responsibility
  • Apply incoming cash to outstanding invoices manually or by enhancing Autobank rules
  • Resolve under/overpayments
  • Resolve incidents with customers about queries and payments
  • Build relationships and credibility with internal and external customers
  • Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
  • Ensure proper financial measures for collections
  • Address insolvencies according to company policies and procedures
  • Carry out the reconciliation of customer accounts when required
  • Be in charge of providing support in accounting closings
What we offer
What we offer
  • 50% Hybrid Work Model: Flexibility to work from home and in the office
  • Ticket Restaurant: daily meal allowance
  • Flexible retribution: Kindergarten & Transport
  • 30 Labor Days of Holidays
  • Language Lessons
  • Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members
  • Open and Modern Office Environment
  • Fulltime
Read More
Arrow Right

Talent Acquisition Specialist – Employer Branding & Marketing

This fixed-term role as Talent Acquisition Specialist – Employer Branding & Mark...
Location
Location
Czechia , Prague
Salary
Salary:
Not provided
bcg.com Logo
Boston Consulting Group
Expiration Date
December 18, 2026
Flip Icon
Requirements
Requirements
  • Understanding of the Czech and broader European university landscape, including key student organizations and target programs
  • Completed relevant internships and gained initial work experience, e.g., in recruiting, marketing, digital marketing, and/or event planning, ideally in an international company
  • Strong analytical skills and are comfortable working with data to derive actionable insights
  • Excellent written and spoken Czech (or Slovak) and English language skills
  • Bachelor’s degree in a relevant field
Job Responsibility
Job Responsibility
  • Strengthening BCG’s employer brand and driving impactful recruiting events across and beyond the region
  • Developing and executing Employer Branding initiatives—from comprehensive recruiting-event organization to employer communication on social media channels
  • Collaborating with counterparts within regional and global teams, ensuring that our messaging reflects BCG’s standards and strategic priorities
  • Planning and executing recruiting events and targeted promotion campaigns
  • Managing the full event life cycle—including concept development, budgeting, agenda design, logistics coordination, stakeholder alignment and communication, and post-event follow-up
  • Organizing profile-specific formats, such as dinners or meet-ups with candidates from non-business backgrounds
  • Maintaining and developing partnerships with universities and student societies
  • Supporting selected stages of the recruitment process, including interacting with candidates directly, coordinating interviews, and supporting in offer conversion
  • Representing the office in regional employer branding initiatives and contribute to cross-office collaboration, including D&I-related recruiting activities
What we offer
What we offer
  • Attractive, competitive, and performance-based compensation package with both fixed and variable components, including an Individual Performance Bonus (IPB)
  • Comprehensive protection for employees and their families, covering various life situations such as sickness, accident, disability, or death
  • Business travel insurance (ECP – Evropská cestovní pojišťovna, Business Travel Plus Package)
  • You Choose Benefits (YCB) budget topped up monthly
  • Multisport Card available at a subsidized rate
  • Reimbursement of public transport (MHD) tickets
  • One-time allowance to set up home office
  • Attractive vacation and flexibility program
  • Broad selection of training and development offers
  • Employee Assistance Program (EAP) provides 24/7 psychological, legal, and financial support for you and your family
  • Fulltime
Read More
Arrow Right

Marketing specialist

Mastercard Data & Services provides cutting-edge data analysis and consulting se...
Location
Location
Czechia , Praha 1
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Undergraduate degree with work experience focused on one or more of the following fields: marketing content
  • digital and/or social media campaigns
  • digital customer experience
  • digital marketing
  • offline marketing activities/campaigns
  • direct marketing
  • marketing research
  • marketing communication and PR
  • At least 3 years of relevant work experience in marketing
  • Advanced Word, Excel, and PowerPoint skills
Job Responsibility
Job Responsibility
  • Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
  • Create marketing campaign strategies to meet client objectives
  • Be a voice of customer to help clients understand marketing opportunities to pursue
  • Work with suppliers such as marketing agencies to create communication concepts, marketing tactics and activities
  • Lead marketing projects and campaigns end to end, including events, promotional campaigns, or market-wide initiatives
  • Navigate clients across a complexity of marketing trends to identify opportunities for their brands to grow across various costumer segments
  • Develop working relationship with client stakeholders, and act as trusted and reliable partner
  • Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements
  • Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data
  • Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
  • Fulltime
Read More
Arrow Right

Accounts Receivable Specialist

As a C2C (Credit to Cash) specialist you will be playing a crucial role in manag...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
omya.com Logo
OVYA Production
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
  • Experience with automation of credit to cash process between different tools
  • Strong and clear communication
  • Detail & solution-oriented person
  • Fluent in English (B2), with strong oral and written communication skills, and native proficiency in one of the following languages: Hungarian, Czech, or Slovak
Job Responsibility
Job Responsibility
  • Apply incoming cash to outstanding invoices manually or by enhancing Autobank rules
  • Resolve under/overpayments
  • Resolve incidents with customers about queries and payments
  • Build relationships and credibility with internal and external customers
  • Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
  • Ensure proper financial measures for collections
  • Address insolvencies according to company policies and procedures
  • Carry out the reconciliation of customer accounts when required
  • Be in charge of providing support in accounting closings
What we offer
What we offer
  • 50% Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance
  • Ticket Restaurant: Enjoy a daily meal allowance to support your well-being
  • Flexible retribution: Kindergarten & Transport
  • 30 Labor Days of Holidays: Ample time off to relax and recharge
  • Language Lessons: Access to language lessons to help you grow both personally and professionally
  • Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate
  • Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success
  • Fulltime
Read More
Arrow Right
New

Backups Infrastructure Team Leader

Leading the Infrastructure team and reporting into the Director of Core Infrastr...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Past experience managing an infrastructure team supporting a large scale enterprise infrastructure
  • Caring and motivational attitude to team management
  • Extensive experience in developing team members and helping them grow in their roles
  • Excellent communication skills with an ability to build strong relationships with customers and teammates
  • Very good time management
  • Being able to manage multiple team projects simultaneously
  • Being able to organise and structure regular team meetings and 121s
  • Strong drive for customer care, in particular with unsettled customers
  • Established history of managing relationships with vendors and industrial partners
  • Experience in roadmap development and PoC implementation
Job Responsibility
Job Responsibility
  • Create an inspiring team environment with an open communication culture
  • Provide ongoing development, support and feedback for your team members and engage in regular 121s
  • Motivate team members and recognise high performance and reward accomplishments
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Create and maintain team specific processes from change control to documentation
  • Monitor team performance and report on metrics
  • Work in conjunction with our Infrastructure technical lead to drive technological innovation and best practice across our estate
  • Participate in CAB as required
  • Working with other team leaders identify and implement process and system improvements which contribute to overall business success
  • Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration
What we offer
What we offer
  • Hybrid/ Remote Working
  • Private Medical Care
  • Pension Scheme
  • 25 days’ holiday, plus you can buy up to 5 more days
  • Birthday off
  • An extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match and 4 x life assurance
  • Fulltime
Read More
Arrow Right
New

Product Owner

This role plays a key part in our understanding of future trends and identifying...
Location
Location
Ireland , Dublin
Salary
Salary:
60000.00 - 70000.00 EUR / Year
apollo-solutions.com Logo
Apollo Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in data and BI
  • Expertise as a Product Owner/Manager, delivering data and analytics solutions
  • A strong ability to analyse business needs, trends across industries and market dynamics
  • English language skills
Job Responsibility
Job Responsibility
  • Define and create a product backlog that is guided by market trends, user feedback and business objectives
  • Partner with global stakeholders to gather requirements and understand business challenges
  • Work in a data-driven environment embedded in a deeply technical culture
  • Drive innovation across the business
  • Fulltime
Read More
Arrow Right
New

Quantitative Analyst

Citigroup Global Markets Inc. seeks a Quantitative Analyst for its New York, New...
Location
Location
United States , New York
Salary
Salary:
160000.00 - 175000.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree, or foreign equivalent, in Mathematics, Computer Science, Operations Research and Information Engineering, Financial Engineering, or related field
  • 2 years of experience as a Quantitative Analysis Program Analyst, or related position involving quantitative model development and risk management support in a global financial services institution
  • Using mathematical methods, including advanced calculus, statistics, probability and stochastic processes, in security pricing and financial modeling projects
  • Applying numerical analysis techniques to perform fast calculations on large datasets
  • Software development in Python and C++
  • Maintaining and implementing high performance time series analysis and processing tools using C++
  • Functional programming and objected oriented programming
  • Producing models and analytics using machine learning methods
  • Big data management including cleaning, storage and delivery of large unstructured datasets and creating and maintaining databases and pipelines
  • Fixed income and derivative securities pricing across multiple asset classes
Job Responsibility
Job Responsibility
  • Develop analytical libraries used for pricing, hedging, liquidity management and risk management
  • Create, implement and support quantitative models for the trading business
  • Develop optimization tools for constructing interest rate curves and computing single currency and cross currency asset swap spreads, optional-adjusted spreads and coupon adjusted spreads
  • Generate trading signals based on the spreads to select the optimal trades with rigorous back-tests and portfolio optimization
  • Carry out post-trade analyses on rebalancing and risk management methodologies
  • Develop and maintain a range of Excel and React based web tools to support the trading and sales desks to price, trade and hedge a range of fixed income securities
  • Develop and maintain monitoring tools to ensure the marks and computed risks are accurate and tradable
  • Conduct quality control and compliance checks to ensure the accuracy and completeness of the streaming intraday ticking market data and end-of-day data
  • Perform data processing tasks to collect, process, and analyze data from the macroeconomic data, fixed income market data, and publicly available fixed income trade records
  • Generate real-time alerts and reports to support the sales and trading business
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards
  • Fulltime
Read More
Arrow Right
New

Customer Success Manager

As a CSM within the Customer Success team, you are an experienced CSM with a str...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Service Management and ITIL processes
  • Excellent communication, interpersonal, and stakeholder management skills
  • A focus on continuous improvement
  • Knowledge of the ANS customer journey
  • Eye for detail to drive continual process improvement
Job Responsibility
Job Responsibility
  • Consistently focused on brilliant basics that drive great outcomes as measure by the below Leading Indicators of Success (LIOS)
  • Serve as the primary day to day contact for Tier 2 accounts focusing on driving exceptional retention outcomes, providing platform for growth and long term strategic alignment between customer and ANS
  • Manage and support customer progression through success plans
  • responsible for driving optimum value for customers
  • Identify and support the generation of upsell and cross-sell opportunities across assigned customers
  • Use data-driven insights to track value delivered and customer sentiment across assigned customers including accurate renewal forecasting
  • Build and maintain strong relationships with aligned customers, addressing their needs, and ensuring they derive maximum value from ANS’s products and services
  • Act as a point of escalation for your customers, overseeing issue resolution and any engagement challenges
  • Act as voice of the customer within ANS, amplifying their feedback with data and ensuring VOCs or OFIs are logged and actioned
  • Analyse and act on customer feedback for continuous improvement in customer satisfaction and loyalty
What we offer
What we offer
  • Hybrid/ Remote Working
  • Private Medical Care
  • Pension Scheme
  • 25 days’ holiday, plus you can buy up to 5 more days
  • Birthday off
  • An extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match and 4 x life assurance
  • Fulltime
Read More
Arrow Right