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Kanda is looking for a hands-on Case Manager to join our Children, Youth & Family Services team in Emerald. This role is ideal for someone who understands regional communities, enjoys being close to practice, and wants to make a real difference for young people locally - not from behind a desk. You’ll support young people in residential care while leading and guiding a small team of residential care workers, ensuring safe, consistent, and person-centred care.
Job Responsibility:
Support young people through direct case management and relationship-based practice
Lead and support residential care workers through regular supervision and coaching
Develop, review, and oversee individual care and case plans
Work closely with Child Safety, schools, health services, and local community partners
Complete required documentation, reporting, and compliance activities
Step in on shift when needed to support the team and young people
Requirements:
Experience working with young people in residential care, youth work, or child protection
Confidence supporting and guiding staff (formal leadership experience welcomed, not essential)
Sound understanding of trauma-informed and child-centred practice
Strong communication skills and the ability to build trust with young people and stakeholders
Relevant qualification or working towards one (Cert IV, Diploma, or higher in a related field)
What we offer:
Monthly RDOs - an extra 12 days off per year
Access to Sonder wellbeing support – 24/7
Flexible work arrangements where possible
Recognition programs and real career progression pathways