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Cycling Support Officer

United Kingdom, Birmingham 12.60 GBP / Hour · Job Posted March 20, 2026
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Job Description

The Cycling Support Worker will work alongside an experienced and established team across the West Midlands to develop joint activities and opportunities. The role involves turning Midland Mencap's vision and mission into a reality by supporting the delivery and development of accessible and inclusive cycling opportunities to individuals and families across the West Midlands, helping to increase self-confidence, improve health & wellbeing, and develop communication and social skills.

Job Responsibility

  • Deliver and support cycling sessions as part of the parkride programme
  • Assist or facilitate cycling taster for groups of all abilities
  • Provide support and guidance to volunteers
  • Represent the charity at a range of events, conferences and exhibitions as requested by management
  • Update and maintain online databases
  • Collate evidence and impact against service outcomes
  • Develop positive relationships with participants to support them to fully engage in activities and to remain as independent as possible
  • Maintain accurate records as directed
  • Carry out any other tasks as deemed appropriate by the organisation
  • Work alongside the coordinator to promote and attract new participants to parkride
  • Assist in the planning and delivery of a wide range of cycling and leisure opportunities based on identified need
  • Support the development of cycling for individuals through training in cycling safely
  • Help to provide an outcome focused, person centred support across the West Midlands, empowering people to become active members of their community
  • Ensure that citizens are supported to access meaningful opportunities and to achieve their own personal goals and ambitions
  • Assist with the planning and delivery of the parkride sessions
  • Promote parkride cycling to all abilities across all communities

Requirements

  • Warm, personable, and highly motivated individual
  • Ability to work as part of a busy team
  • Passion for the work
  • Effective communicator
  • Motivator
  • Good problem-solving skills
  • Experience of working with children and young people as well as adults with learning disabilities (bonus)
  • Good understanding of potential barriers facing service users
  • Commitment to maintain and uphold the rights of individuals
  • Ability to work well within an established and experienced team
  • Ability to use own initiative when communicating with staff, families and professionals
  • Familiar with use and assembly of technical equipment, e.g., Cycles

Nice to have

  • Experience of working with children and young people as well as adults with learning disabilities
  • Transferable skills from other sectors

What we offer

Comprehensive training provided

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