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As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Job Responsibility:
Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing
Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale
Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates
Supporting customers in selecting the right parts, upgrades, and accessories for their bikes
Performing safety inspections to highlight and resolve potential issues
Maintaining high standards of quality control so every repair meets our safety and service expectations
Organising the workshop, managing spare parts, tools, and stock efficiently
Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike
Requirements:
Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components
Previous workshop experience as a mechanic/technician is highly desirable
Strong knowledge of bicycle brands, models, and components
Detail-focused with a commitment to quality and safety
Confident communicator with great customer service skills
Able to work independently and collaboratively within a team
Physically able to work on your feet and lift bikes when needed
Flexible to work evenings and weekends in line with store hours
What we offer:
Commission-led bonuses across a wide range of products
Monthly Group Rewards & Recognition
Access to development courses and national qualifications
40% in-store uniform discount
Group-wide 20% discount across all Frasers Group brands