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Rapid7 Cybersecurity Advisors partner with customers on vulnerability management, application security, and threat detection and incident response. You will work with customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular discussions about IT security initiatives and best practices.
Job Responsibility:
Ensure the Rapid7 Platform is functional and coordinate with Managed Services and Support teams when needed
Collaborate with Analysts and Scan Operators to communicate recommendations to customers
Review and generate high-quality, accurate, and contextual deliverables for complex technical accounts
Provide subject matter expertise on industry attack trends and defenses
Demonstrate deep understanding of Rapid7 products and guide customers to optimize usage
Build and maintain long-lasting advisory relationships with key stakeholders
Guide clients through findings and provide expertise for incident response activities
Support onboarding and technology deployment processes
Gather client feedback to influence the Managed Services roadmap
Partner with leadership to identify scaling opportunities and service improvements
Proactively identify and mitigate risks or challenges in customer relationships.
Requirements:
Associates Degree in Information Technology, or two or more years of related experience
3-4 years of experience in Information Security or a related discipline