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Cyber Security Operations Manager

United Kingdom, Mansfield · Job Posted May 27, 2026
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Job Description

We are seeking a Security Operations Manager to lead and strengthen Frasers Group’s internal Security Operations Center (SOC), ensuring robust monitoring, detection, and response capabilities across our global retail, digital, cloud, and operational technology environments. In this role, you will manage and mentor the SOC team, providing strategic direction and day-to-day operational oversight. You will participate in on-call rotations, ensuring rapid and effective response to security incidents, and maintain continuous improvement of detection and alerting capabilities to address emerging threats.

Job Responsibility

  • Lead and develop the internal SOC team, fostering a proactive, high-performing security operations culture
  • Oversee monitoring and detection across enterprise IT, cloud, and operational technology systems, ensuring alerts and incidents are appropriately managed and escalated
  • Participate in on-call rotations, providing guidance and response expertise during security events
  • Ensure SOC detection tools and capabilities are up-to-date and aligned with evolving threat landscapes
  • Collaborate with vulnerability management, incident response, and GRC teams to integrate risk-informed security operations practices
  • Drive continuous improvement of SOC processes, playbooks, and metrics to enhance operational efficiency and threat visibility
  • Support compliance and regulatory requirements (e.g., PCI DSS), reducing the organisation’s overall risk exposure

Requirements

  • 2+ years experience in a similar role with technical expertise and leadership experience in a SOC environment
  • Strong knowledge of threat detection and incident response
  • Passionate about protecting enterprise and OT environments in a complex, global organisation
  • Experience with SOAR/automation
  • Strong communication skills and experience building relationships across departments

Nice to have

  • CISSP (Certified Information Systems Security Professional)
  • CISM (Certified Information Security Manager)
  • GCIA/GCIH/GSEC or other SANS certifications related to security monitoring and incident response
  • Cloud security certifications (CCSP, AWS Security Specialty, Azure Security Engineer)

What we offer

  • Frasers Champion- peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values
  • Retail Reconnect – spend one to two days in one of our stores or the warehouse each financial year
  • Fearless 1200 – reward for living values and delivering impact
  • Frasers Fit – free gym classes as well as discounted memberships to clubs
  • Retail Trust – free access and support including 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support

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