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We are seeking a Security Operations Manager to lead and strengthen Frasers Group’s internal Security Operations Center (SOC), ensuring robust monitoring, detection, and response capabilities across our global retail, digital, cloud, and operational technology environments. In this role, you will manage and mentor the SOC team, providing strategic direction and day-to-day operational oversight. You will participate in on-call rotations, ensuring rapid and effective response to security incidents, and maintain continuous improvement of detection and alerting capabilities to address emerging threats.
Job Responsibility
Lead and develop the internal SOC team, fostering a proactive, high-performing security operations culture
Oversee monitoring and detection across enterprise IT, cloud, and operational technology systems, ensuring alerts and incidents are appropriately managed and escalated
Participate in on-call rotations, providing guidance and response expertise during security events
Ensure SOC detection tools and capabilities are up-to-date and aligned with evolving threat landscapes
Collaborate with vulnerability management, incident response, and GRC teams to integrate risk-informed security operations practices
Drive continuous improvement of SOC processes, playbooks, and metrics to enhance operational efficiency and threat visibility
Support compliance and regulatory requirements (e.g., PCI DSS), reducing the organisation’s overall risk exposure
Requirements
2+ years experience in a similar role with technical expertise and leadership experience in a SOC environment
Strong knowledge of threat detection and incident response
Passionate about protecting enterprise and OT environments in a complex, global organisation
Experience with SOAR/automation
Strong communication skills and experience building relationships across departments
Nice to have
CISSP (Certified Information Systems Security Professional)
CISM (Certified Information Security Manager)
GCIA/GCIH/GSEC or other SANS certifications related to security monitoring and incident response