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The L2 Support Fraud Detection Senior Analyst is a pivotal team member responsible for conducting advanced analysis, handling, and resolving complex fraud incidents. Bringing deep technical expertise alongside investigative acumen, you will work with front-end solutions and security tools to protect organizational assets, ensure robust incident management, and continuously strengthen detection capabilities.
Job Responsibility:
Conduct investigations and reporting using Octoflow and Mosaic platforms
provide recommendations based on analytics derived from these tools
support secure integration of APIs and web services within fraud detection platforms
liaise with developers to validate and enhance security features in applications
analyse and correlate logs using SIEM solutions to identify and remediate suspicious activity
respond to real-time alerts and participate in threat hunting operations
integrate threat intelligence feeds into operational systems
regularly update detection mechanisms in response to emerging risks
lead and document the resolution of escalated fraud incidents
collaborate with cross-functional teams for swift containment, investigation, and recovery
perform deep-dive forensics on compromised systems and data
compile evidence and create detailed analysis reports for legal and compliance review
implement data encryption for applications and at rest, in alignment with best practices
manage Broadcom DLP for ongoing monitoring and protection of sensitive information.
Requirements:
Tools: Octoflow, Mosaic
conduct investigations and reporting using Octoflow and Mosaic platforms
provide recommendations based on analytics derived from these tools
support secure integration of APIs and web services within fraud detection platforms
liaise with developers to validate and enhance security features in applications
analyse and correlate logs using SIEM solutions to identify and remediate suspicious activity
respond to real-time alerts and participate in threat hunting operations
integrate threat intelligence feeds into operational systems
regularly update detection mechanisms in response to emerging risks
lead and document the resolution of escalated fraud incidents
collaborate with cross-functional teams for swift containment, investigation, and recovery
perform deep-dive forensics on compromised systems and data
compile evidence and create detailed analysis reports for legal and compliance review
implement data encryption for applications and at rest, in alignment with best practices
manage Broadcom DLP for ongoing monitoring and protection of sensitive information.
Nice to have:
CEH (Certified Ethical Hacker)
GCFE/GCFA (GIAC Forensic Analyst)
CISA (Certified Information Systems Auditor)
SANS certifications related to cyber forensics, incident response, or threat intelligence.
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