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Cyber Incident Response Technical Writer

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Work At Home

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

101970.00 - 203940.00 USD / Year

Job Description:

We are seeking a detail-oriented and Cyber Incident Response Technical Writer to join our team. In this role, you will be responsible for documenting real-time incident response activities by participating in technical discussions and bridge calls. You will collaborate with both technical and non-technical stakeholders to accurately capture key actions, decisions, and timelines during cybersecurity incidents. Preparation of investigation summaries and executive-level reports is also a key responsibility for this role. Additionally, you will assist with editing and maintaining clear and concise documentation that supports our cybersecurity initiatives, including policies, and standard operating procedures.

Job Responsibility:

  • Document cyber incident response team activities during incident bridges and discussions in near real-time
  • Produce investigative reports and summaries suitable for executive level consumption
  • Develop and maintain cybersecurity documentation including security policies and procedures, incident response reports and briefings, technical manuals leveraged by the cyber defense teams
  • Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy and clarity of content
  • Maintain version control and documentation repositories
  • Edit and proofread content for grammar, clarity, and consistency
  • Perform quality and case review
  • Attend critical incidents which could lead to afterhours duties

Requirements:

  • 5+ years of experience in cybersecurity, infrastructure technologies, incident response, technical writing, or other related disciplines
  • 3+ years of experience in technical writing within a technology context
  • 1+ year of experience focused on cybersecurity or related technologies
  • Strong understanding of cybersecurity principles, frameworks, and terminology
  • Excellent written and verbal communication skills
  • Proficiency with documentation tools (e.g., Microsoft Office, Visio, Markdown, etc.)
  • Ability to work independently and manage multiple projects simultaneously with minimal supervision
  • Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)

Nice to have:

IT and Cyber Security Certifications such as CompTIA A+, Network+ CE Security+ CE, CISSP, CISM, Certified Technical Writer (CTW), SANS/GIAC credentials

What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
September 25, 2025

Expiration:
September 30, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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