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Cx Technical Consultant

Aprimo US LLC

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Location:
Philippines , Taguig City

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

78000.00 - 92000.00 PHP / Month
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Job Description:

The CX Technical Consultant leads the successful technical implementation and support of Aprimo solutions. This is a software developer role focused on building integrations, extensions, and automation across Aprimo and adjacent systems. You’ll design, configure, and validate integrations and data workflows; troubleshoot issues; and partner closely with Technical Solutions Architects (TSAs), Implementation, Support, and Product to deliver high-quality, scalable outcomes for customers.

Job Responsibility:

  • Implement and configure solution components and integrations according to approved designs, standards, and guardrails
  • Technical specialization in implementing Aprimo integrations of all types, with deep experience in iPaaS technology such as Boomi or similar platforms
  • Build and maintain data flows and system connections using common integration tools, APIs, and scripting as needed
  • Troubleshoot and resolve technical issues
  • monitor logs/alerts, perform root-cause analysis, and apply preventive fixes
  • Handle internal technical requests (work queues), prioritize with leads, and coordinate with adjacent teams to meet agreed timelines
  • Support data migration and environment setup (plan, import/export, validate, reconcile) to ensure accuracy and performance
  • Document configurations and runbooks/SOPs
  • contribute to reusable templates, standards, and best practices
  • Collaborate with internal stakeholders (TSAs, Delivery/Implementation, Support, Product, Customer Success) to ensure smooth deployments and transitions
  • Follow security, reliability, and quality practices
  • use source control and deployment pipelines where applicable
  • Track time and status
  • communicate progress, risks, and dependencies clearly and on schedule
  • Additional responsibilities and duties as required

Requirements:

  • Degree from an accredited university or equivalent experience
  • 3–5 years of professional experience in a business environment with a focus on software implementation, training, and/or project management
  • Minimum 2 years of experience and strong proficiency with application design technologies
  • experience with any of the following: XML/XSLT, Web Services (SOAP/REST), or middleware (BizTalk, Fusion, etc.)
  • Understanding of business process implementations using iPaaS solutions
  • Good understanding of database structures
  • Understanding of integration mechanisms
  • Experience with technologies such as Microsoft .NET Framework, .NET Core, SQL databases, and cloud solutions (Azure)

Nice to have:

  • Familiarity with Software-as-a-Service (SaaS) application delivery on a global level
  • Familiarity and experience with any of the following iPaaS technologies is highly preferred: Boomi, Informatica Intelligent Cloud, MuleSoft Anypoint, Oracle SOA, SAP Integration Suite
  • Experience with front-end technologies like TypeScript/JavaScript, HTML5/CSS, and CSS media queries
  • Familiarity with PowerShell, Azure DevOps, and GitHub for development and deployment processes
  • Any previous experience with automated marketing systems, marketing, or training will be given additional consideration
  • Passing grade on an Aprimo Certification Exam within the first 30 days of employment and ability to maintain two product certifications annually
What we offer:
  • Competitive commissions structure
  • Competitive benefits coverage that begins on the first day of employment
  • Generous Leave options: Annual, Sick, & Special Leaves such as Marriage, Paternity, Maternity, and Bereavement
  • Medical and Dental Insurance
  • Eye Refraction
  • Outpatient medicine coverage
  • Employee Assistance Program
  • Rice Allowance
  • Life and Accident Insurance

Additional Information:

Job Posted:
February 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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