Cx Sr. Product Designer Job at Aquent (Cambridge)

Job Description

Join a pioneering global enterprise dedicated to improving lives through groundbreaking advancements in health and wellness. This organization is at the forefront of its industry, driven by a mission to deliver world-class experiences that empower individuals and foster a healthier future. Here, innovation meets impact, creating a dynamic environment where your contributions directly shape the evolution of consumer engagement. Are you ready to redefine the future of user experience on a global scale? We are seeking a visionary Product Designer to join our team and play a pivotal role in shaping intuitive, impactful, and world-class digital experiences. In this role, you will be instrumental in driving the next generation of consumer experience, collaborating closely with product and engineering teams to bring innovative solutions to life. Your expertise will not only craft exceptional user journeys but also champion a culture of human-centered design, influencing strategies and fostering continuous improvement across our digital ecosystem. This is an unparalleled opportunity to leave a lasting mark on products that touch countless lives, ensuring every interaction is seamless, meaningful, and delightful.

Job Responsibility

Lead and contribute to all phases of product design, from distilling research and ideation to prototyping, final specification, and implementation
Drive a unified user experience by collaborating effectively with colleagues, business leaders, and technology partners, adapting to organizational changes as they occur
Advocate for human-centered design principles within digital development processes and across stakeholder groups
Partner with design leads to define and enhance product design and experience, focusing on continuous improvement and innovation
Ensure creative thinking is consistently applied to product, business, and customer needs, meeting committed timeframes
Champion best practices to achieve a cohesive “One Experience and Design” standard across the organization
Define and apply user-centric design measurement criteria and conduct testing to ensure positive user experience outcomes
Develop and document product design standards and patterns systemically across various products
Collaborate on process improvements and tool implementation to optimize design workflows
Cultivate and maintain continuous customer relationships, identifying and leveraging UX and design opportunities
Communicate effectively across all levels of a global enterprise, adapting your approach to diverse audiences and stakeholders

Requirements

Bachelor’s degree or equivalent work experience in Design, Human-Computer Interaction (HCI), or a related field
5+ years of experience in designing products
A dynamic design portfolio showcasing your design process and shipped products
Proven experience with iterative design sprints and lean, Agile development processes
Strong product design skills and practical application of human-centered design methods that balance user needs with business goals
Demonstrated ability to navigate complex problems and develop holistic solutions for product and its UX ecosystems
Mastery of design and prototyping tools such as Figma, Miro, Adobe Creative Suite, and other industry-standard design tools
Knowledge and experience with Design Systems and human interface guidelines for various platforms, including iOS, Android, and connected platforms
Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively
Experience in sketching, concept creation, wireframing, producing information architecture, sitemaps, and user flows, along with creating clickable rapid design prototypes
Understanding of web technologies including HTML, CSS, and JavaScript
Excellent verbal and written communication skills, with the ability to listen, articulate positions, and advocate for design decisions
A vibrant and engaging communicator capable of presenting complex concepts and ideas to all levels of the company

Nice to have

Master’s degree in a relevant field
Additional design skills in related fields such as filmmaking, motion design, or multimedia design
Familiarity with health technology
Strong attention to detail and precision in crafting ideas, educating cross-functional teams, and ensuring successful execution
The ability and interest to help lead cultural shifts within the organization, including digital transformation initiatives
A vibrant and engaging storyteller with strong business communication and presentation abilities for all levels of the company
An intellectual curiosity that inspires those around you

What we offer

Medical health insurance and dental insurance
Life insurance
Eligibility to participate in 401k plan with company match (if applicable)

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Cx Sr. Product Designer

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