Cx & Marketing Conversion Lead Job at Alfa Laval (Lund)

Vp, Brand and Creative

We’re looking for a VP of Brand & Creative to lead this true before-and-after tr...

Location

United States

Salary:

270000.00 - 290000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

12+ years leading brand, creative, product marketing, or integrated marketing teams within online businesses — ideally in subscription, consumer tech, or omnichannel environments where digital, retail, and physical experiences intersect
Demonstrated success leading brand and creative transformation at companies spending at scale, with clear before-and-after business results tied directly to your efforts
A proven track record of producing quantifiable, high-performing campaigns using A/B testing, champion–challenger experimentation, and data-driven optimization
Exceptional strategic instincts and narrative development skills
able to translate insights into powerful, performance-driving storytelling
Executive presence and influence skills suitable for guiding cross-functional teams through transformational change
A strong balance of creative leadership, analytical rigor, and operational discipline — able to inspire big thinking while ensuring measurable outcomes

Job Responsibility

Lead SimpliSafe through a historic brand evolution informed by fresh segmentation insights and a new long-term consumer target
Redefine our positioning, narrative, architecture, and messaging hierarchy — creating a brand platform that delivers clear, measurable improvements in performance
Shape the strategic identity and voice of a beloved national brand during a rare moment of reinvention
Oversee a creative transformation that modernizes how SimpliSafe communicates across campaigns, performance media, lifecycle, packaging, retail, and CX
Build a performance-driven creative engine grounded in A/B testing, champion–challenger frameworks, and disciplined experimentation
Partner with Product as segmentation unlocks a ground-up product roadmap transformation, influencing what we build and how we tell the story
Lead cross-channel product narrative development that strengthens relevance, differentiation, and conversion
Align Growth, Product, CX, PR, and Data around a unified brand strategy and refreshed customer narrative
Ensure our brand and creative transformation shows up in performance metrics across the full funnel

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Head of Digital Marketing

The Head of Digital Marketing owns the digital growth engine for Goldfish Swim S...

Location

United States

Salary:

Not provided

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, Communications, or related field
advanced degree preferred
8+ years of experience in digital, performance, or growth marketing leadership roles
Proven experience leading digital teams and managing agency partners, preferably within a franchise or multi-location environment
Strong background in marketing analytics, data interpretation, and performance measurement
Hands-on experience with CRM, marketing automation, paid media platforms, analytics tools, and website optimization
Experience improving UX/UI, SEO strategy, and digital conversion performance
Demonstrated ability to evaluate initiatives based on cost, performance, scalability, and impact
Deep interest in digital innovation, AI applications, and emerging marketing technologies
Proficiency in Google Workspace

Job Responsibility

Lead the digital marketing strategy across paid media, website, SEO, CRM, and lifecycle channels to drive qualified lead generation and enrollment growth
Define the role of each digital channel across the customer journey, ensuring cohesive execution from awareness through conversion and retention
Partner with Marketing Leadership to align digital investment strategy to business goals and franchise growth objectives
Lead and develop the internal digital marketing team, providing clear priorities, accountability, and direction
Foster a high-performance team culture grounded in data, testing, and continuous improvement
Ensure the team has the tools, processes, and clarity needed to execute effectively and consistently
Serve as the senior owner of external digital agency relationships
Set clear expectations for performance, optimization cadence, service quality, and innovation
Review and approve agency recommendations, ensuring initiatives are measurable, cost-effective, and aligned with brand and franchisee needs
Hold partners accountable to benchmarks, timelines, and results

What we offer

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Flexible work from home options available
Paid training, certifications and ongoing support
Flexible Schedules
Convenient schedules

Fulltime

New

Head of Support, AMER

The Head of Support, AMER will design and own the strategy for leading and scali...

Location

United States , San Francisco

Salary:

220000.00 - 260000.00 USD / Year

Notion

Expiration Date

Until further notice

Requirements

8–10 years of progressive leadership experience building, scaling, and leading high-performing technical support organizations
4+ years owning and leading the AMER market within a global CX or Support organization
Demonstrated ability to design, implement, and scale robust cross-functional processes spanning go-to-market and technical teams
Proven track record of using data and market insights to shape strategy, influence senior stakeholders, and adapt operations
Ability to independently own, scope, and drive complex, multi-quarter initiatives while also delegating and empowering leaders
Strong executive presence with the ability to influence and align technical and non-technical audiences of all levels
Deep user-centric mindset with a passion for designing experiences that materially improve customer quality of life
Strong analytical, debugging, and problem-solving skills, with experience interrogating data and systems
Experience designing customer and ticket journeys spanning from Tier 0 - AI generated self-serve support to highest point of escalation
Ability to analyze server and client application logs and identify the root cause of errors

Job Responsibility

Design and own the long-term vision, strategy, and roadmap for Support in AMER, and build the organizational structure and leadership bench to deliver against it
Lead and develop a distributed support organization, ensuring clear accountability, effective communication, and strong engagement across locations
Manage and optimize technical and non-technical resources in AMER, ensuring consistent attainment of SLAs and KPIs across both technical and general support teams
Define, set, and continuously refine quarterly and annual targets
partner with sales, success, product, and engineering leadership to drive sustained performance and continuous improvement in the region
Architect and execute our upmarket strategy in AMER, including developing and scaling Enterprise and Premium Support-specific strategies, processes, and policies
Maintain and refine the rhythm of the business and global operating cadence in partnership with other market leads and revenue operations
Expand AMER support to new offices, leading workforce management, implementation and establishing hiring profiles, career ladders, etc.
Represent the Voice of the Customer and influence Product & Engineering roadmap, working closely with User Operations
Identify, scope, and drive innovative cross-functional programs that solve ambiguous and open-ended agent and customer problems

What we offer

Highly competitive cash compensation, equity, and benefits

Fulltime

Sales Development Manager

We are looking for a driven and strategic Sales Development Lead who will play a...

Location

Philippines , Taguig

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

5+ years of experience in Sales Development, lead generation, or sales development—preferably within a BPO, SaaS, or CX environment
Established and results-driven sales professional with experience handling complex, multi-step sales processes
Works independently with minimal supervision while maintaining accountability for targets and timelines
Demonstrated ability to manage moderate to complex lead-generation projects requiring coordination across teams
Exercises sound judgment within defined sales procedures and company policies to drive outcomes
Strong communication and persuasion skills
able to influence others through clear explanation of facts, strategies, and best practices
Skilled in using CRM platforms and sales tools to manage pipelines, track performance, and report on progress
Capable of resolving diverse issues by applying company standards, data insights, and cross-functional input
Receives general guidance but demonstrates initiative and ownership in executing daily responsibilities

Job Responsibility

Conduct outbound and inbound outreach (calls, emails, and digital channels) to prospective clients to introduce Helpware’s CX, Tech, and Media solutions
Research target accounts and decision-makers to personalize outreach strategies
Qualify leads based on ideal customer profile (ICP), industry, company size, and potential revenue
Manage and prioritize a steady flow of leads while ensuring consistent pipeline health
Maintain accurate and up-to-date CRM records of all leads, activities, and communications
Prepare weekly and monthly reports tracking lead progress, conversion rates, and pipeline status
Collaborate with Sales, Marketing, and Presales to align lead qualification criteria and outreach priorities
Use data-driven insights to refine outreach strategies and improve lead-to-opportunity ratios
Support the execution of marketing campaigns through lead follow-up, email nurturing, and event engagement
Partner with Marketing on content distribution, social media promotion, and targeted campaigns

Fulltime

New

Head of Revenue Operations

We’re looking for a Head of Revenue Operations to build and scale the systems, d...

Location

United States , Brooklyn, New York

Salary:

170000.00 - 200000.00 USD / Year

Topline Pro

Expiration Date

Until further notice

Requirements

7+ years of experience in Revenue Operations, Sales Operations, or a related role, ideally in a high-growth (Series B to D) vertical SaaS or SMB-focused environment
Proven success defining and executing a RevOps roadmap aligned to business goals, while rolling up your sleeves to build systems and processes yourself
Hands-on experience with HubSpot and Salesloft configuration (cadences, workflows, integrations), plus comfort working with SQL and BI tools like Hex
Passion for solving problems with systems thinking
you’re always looking for better, more efficient ways of doing things
Experience managing a team and scaling the RevOps function at a growth-stage startup
Energized by fast-paced, ambiguous environments
Extremely organized and detail oriented and have strong written and verbal communication skills

Job Responsibility

Partner with Sales, Marketing, CX, and Operations leadership to define the GTM operating model, revenue architecture, and compensation strategy
Refine lead scoring, qualification, routing, and assignment (e.g., territory-based) logic to balance lead quality, conversion, and rep efficiency
Partner with Recruiting, Sales, Marketing, and CX to create a high-functioning recruiting and onboarding engine for GTM
Analyze pricing and discounting patterns, designing guardrails and approval processes that optimize deal quality and long-term retention
Build and maintain dashboards and models, establish shared definitions and metrics, and deliver actionable insights to improve performance across GTM, including lead generation, productivity, and customer retention
Own and evolve the GTM tech stack (Salesloft, Orum, Instantly, Hubspot, Dialpad, Front) by ensuring clean data, scalable workflows, and strong integrations with Product and Data
Design, experiment, continuously refine, document, and rollout GTM processes (especially AI-driven) that increase revenue growth, reduce churn, and improve operational efficiency

What we offer

Equity compensation
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen

Fulltime

Ufs Id Cx Manager

The role is the Assit Manager of FS CX (Customer Experience), and the main objec...

Location

Indonesia , Banten

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

5+ years of experience in one or more of the following areas: Foodservice field sales and sales strategy & planning, or digital transformation in operation
Business strategy or transformation roles in B2B industries (e.g., telecom, SaaS, banking)
Management consulting with a focus on tech-driven B2B clients
Strong fundamentals in sales operations, especially in leveraging technology to drive SaaS platform growth and efficiency
Data-driven decision-making – Proven ability to use metrics to measure performance and identify areas for improvement
Willingness to travel up to 25% to engage with customers and local sales teams across the market

Job Responsibility

Design and Operationalize CXD Scalable End-to-End Model
Support BD Lead on CX strategy of UFS ID, adapted from global CX strategy, partnering with UFS SEA CX lead and CX regional hub
Collaborate cross-functionally to design and implement a CXD strategy tailored for UFS ID
Ensure the strategy leverages data, automation, and personalization to drive customer engagement and deliver measurable business value, including revenue growth and improved conversion rates
Build a robust operating model that supports the full customer journey—from awareness to purchase—focusing on high-potential SKUs
Ensure the model is scalable across regions and adaptable to changing market dynamics, with clear KPIs and feedback loops
Implement Roadmapping with IT/Data Team
Work with local CD IT and partner with CXD regional hub to translate the CXD strategy into a phased technology implementation roadmap
Prioritize platforms and tools that enhance customer experience, enable data-driven decision-making, and support agile experimentation
Drive Customer Experience Innovation through Design and Experimentation

Fulltime

New

Senior Customer Success Manager

Kit is an email-first operating system for creators who mean business. We help c...

Location

Salary:

126000.00 USD / Year

Kit

Expiration Date

February 27, 2026

Requirements

Experimentation & measurement: Strong hypothesis discipline, metric selection, and comfort interpreting results using funnel/cohort thinking
Segmentation & targeting: Ability to identify “upgrade-ready” cohorts using product/behavior signals and translate that into prioritized, practical targeting
Driving expansion and retention: Proven ability to proactively nurture customer accounts to identify revenue expansion opportunities and ensure successful renewals
Scaled program design: Can design repeatable 1-to-many motions (education, campaigns, in-product prompts, light human touch) that reduce dependence on 1:1 work
Cross-functional influence: Effective at developing relationships and driving action across various stakeholder personas and levels
Operational rigor: Document playbooks, build lightweight systems, and turn one-off wins into repeatable programs other teams can run
AI & automation judgment: Use AI and automation to increase speed and throughput while maintaining brand voice, accuracy, and appropriate human review
HubSpot proficiency (bonus): Experience using HubSpot’s CRM and customer success features to operationalize segmentation, lifecycle tracking, reporting, and scaled customer motions
4+ years in Customer Success, Account Management, Growth, or Lifecycle at a SaaS company, with ownership of retention and/or expansion outcomes
Scaled/pool ownership: Experience supporting hundreds–thousands of customers via programs, campaigns, and systems (not primarily through 1:1 relationship management)

Job Responsibility

First Month: Deeply understand Kit’s creator segments, pricing, and expansion paths (Free → Creator → Pro). Analyze existing expansion data and past initiatives to identify early patterns. Learn how pooled accounts are currently supported and where gaps exist. Begin engaging directly with pooled creators through scaled touch points
First Six Months: Design and test multiple scaled expansion plays (e.g. campaigns, in-product prompts, webinars, targeted outreach, education programs). Own expansion performance for the pooled segment, tracking conversion and revenue impact. Partner with Marketing and CX to operationalize successful expansion motions. Clearly document learnings, playbooks, and best practices. Influence roadmap or messaging improvements based on creator feedback. Own proactive, scaled outreach for pooled creators to drive engagement, retention, and readiness for expansion. Help creators improve email strategy, automation usage, and monetization workflows through lightweight guidance, education, and campaigns. Identify churn and disengagement signals, design scalable save motions, and partner with Customer Experience to address systemic retention risks at scale
First Year: Establish a proven, repeatable expansion engine for pooled creators. Scale successful expansion strategies across the broader customer base. Become a subject-matter expert on what drives creator monetization growth inside Kit. Directly contribute to Net Revenue Retention and Pro plan growth goals. Elevate CGM as a strategic growth partner across the company

What we offer

Profit Sharing
Kit equity
401k with a 5% match
We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
$2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
Individual learning + development budget ($3,500/year)
Gender affirming benefits
Childcare benefit up to $3,000 annually
Twenty (20) days of paid time off during each year of employment
Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work

Fulltime

!

Head of eCommerce

Viome is a pioneering health technology company using advanced RNA sequencing, A...

Location

United States , Bellevue

Salary:

180000.00 - 250000.00 USD / Year

Viome

Expiration Date

Until further notice

Requirements

10+ years of experience in eCommerce, site optimization, or DTC digital experience
health, wellness, or tech experience preferred
Expertise in Shopify Plus, Loop, Klaviyo, Google Analytics 4, Tag Manager, and CMS tools
Strong understanding of UX principles, A/B testing, personalization, and data analytics
Proven success driving measurable growth through site optimization and funnel improvement
Excellent cross-functional collaboration skills
experience working with creative, product, and engineering partners
Strategic thinker with hands-on executional capability and a passion for continuous improvement

Job Responsibility

Own Viome.com’s homepage, product detail pages (PDPs), bundles, offers, and conversion flows
Define and execute product merchandising, pricing, promotions, and offer strategies to optimize AOV and subscription attach rate
Partner with Marketing and Product to align content, campaigns, and category storytelling with brand and growth goals
Lead cross-sell and up-sell strategy across PDPs, cart, and post-purchase
Maintain site taxonomy and ensure mobile-first, conversion-optimized design
Lead continuous A/B testing, UX experimentation, and funnel optimization to improve conversion and retention metrics
Define the customer journey from acquisition through checkout and subscription renewal, identifying friction points and opportunities
Own Viome’s personalization roadmap — integrating behavioral, biological, and purchase data into tailored onsite experiences
Partner with Analytics to measure impact, report on funnel performance, and drive data-backed decision-making
Own Viome’s eCommerce infrastructure, including Shopify, Loop, Klaviyo, GA4, Tag Manager, and integrated martech tools

What we offer

Equity
Bonus opportunity

Fulltime

Cx & Marketing Conversion Lead

Alfa Laval

Location:
Sweden , Lund

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 15, 2026

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