CVM Product Manager Job at NOVA (Athens)

CVM Product Manager

As a CVM Product Manager, you will manage targeted below the line activities inc...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Advanced Analytical Skills & Commercial Thinking
Excellent interpersonal, networking, and stakeholders' engagement skills
Very good organizational, problem solving and time management skills
Use statistical models and methods to identify most 'appealing' target population given appropriate actions
Degree in Statistics, Applied Mathematics, Marketing Research, Computer Science, Economics or other relevant field, or equivalent work experience

Job Responsibility

Manage targeted below the line activities including offers’ definition, campaigns’ design and execution, channels’ communication and campaigns’ evaluation, aiming to provide customers more benefits, improve NPS & drive ARPU uplift in enterprise fixed base
Design proactive, below the line, targeted migration campaigns, aiming to provide more benefits, maintain customer revenue & improve customer satisfaction (NPS)
Monitor campaign performance on an ongoing basis and continuously optimize tactics to improve effectiveness in achieving targets (CR, SR, Uplift, Revenues)
Perform deep-dive analysis using analytical and statistical tools (primarily SPSS Modeller & PEGA) on very large, complex, multi-dimensional datasets
Compile, maintain and deliver weekly/monthly reports and presentations
Drive customer insights to meaningful actions

What we offer

Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Cater for your communication wherever you are
Office amenities (subject to the office location): such as restaurant, gym and parking

CVM Product Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider ...

Location

Greece , Athens

Salary:

Not provided

NOVA

Expiration Date

Until further notice

Requirements

3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)
Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field
Strong analytical skills with experience in SQL, Python, Relational Databases
Results-oriented, with a proven track record of exceeding targets
Creativity, efficiency, and attention to detail
Excellent command of the English language
A collaborative team player

Job Responsibility

Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences
Revenue growth via development of existing customer base (CRM-CVM) & acquisition of new customers
Owner of end-to-end design and execution of cross-selling and upselling campaigns & offering
Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base
Analyze multiple datasets & create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives
Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material
Coordinating digital campaigns and initiatives with digital & brand departments
Analyze market and perform competition analysis
Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services
Expected to bring new & fresh ideas

What we offer

Wellness programs to keep yourself fit
Mobile voice and data to talk
Discounts on Nova Fixed / Mobile / TV for you, friends, family
Private Insurance program to check up on your health
Toddlers allowance to daycare your kids

Fulltime

Senior CVM Product Manager

As a Senior CVM Product Manager, you will be responsible for driving performance...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong analytical mindset with ability to translate data into clear commercial insights
Minimum 3 years of experience in a relevant analytical, CVM, or commercial role
Solid experience in data analysis, reporting, and performance management
Advanced use of analytical tools (e.g., SPSS, SQL, Excel, BI tools)
Ability to work with large, complex datasets and synthesize outputs into simple, structured narratives
Strong presentation and storytelling skills, able to communicate complex analysis into clear, concise and decision-oriented messages
Strong stakeholder management skills
able to challenge, validate, and support business decisions
High attention to detail and ownership of outputs (accuracy-critical role)

Job Responsibility

Own and deliver ad-hoc and recurring analysis across CVM commercial activities, translating data into actionable insights
Design and maintain CVM dashboards, reports, and performance tracking frameworks
Evaluate CVM initiatives and campaigns, providing structured performance assessment and data-driven recommendations
Define and monitor in-base performance KPIs linked to CVM actions, ensuring clear attribution and impact measurement
Lead NPS analysis and driver identification, linking customer experience metrics to CVM activities
Support business cases through quantification of impact and scenario analysis
Provide independent challenge on CVM performance and commercial impact, ensuring robustness of assumptions and outcomes
Act as the reference point for CVM performance reporting, ensuring consistency, clarity, and alignment across stakeholders

What we offer

Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Needless to say, we cater for your communication wherever you are
Office amenities (subject to the office location): such as restaurant, gym and parking

Fulltime

Senior CVM Product Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider ...

Location

Greece , Athens

Salary:

Not provided

NOVA

Expiration Date

Until further notice

Requirements

3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)
Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field
Strong analytical skills with experience in data mining tools (IBM SPSS Modeler knowledge is a plus),combined with business acumen and problem-solving capabilities
Results-oriented, with a proven track record of exceeding targets
Strong interpretation and reporting skills
Excellent command of the English language
A collaborative team player

Job Responsibility

Design, develop, and implement below-the-line campaign strategies aligned with business objectives
Manage end-to-end execution including setup, audience selection, offer assignment, channel selection, scheduling, and monitoring to deliver optimal solutions
Perform in-depth analysis using IBM SPSS Modeler or other data mining tools on large, multi-dimensional customer datasets
Extract actionable insights to identify opportunities and risks for campaign optimization
Define KPIs, monitor campaign performance, and provide regular reports and ad hoc analysis
Continuously optimize campaigns based on results and feedback
Work cross-functionally with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign execution and alignment with business goals
Stay informed on industry trends and best practices in campaign management, data mining, and telecommunications to bring innovative ideas to the team

What we offer

Wellness programs to keep yourself fit
Mobile voice and data to talk
Discounts on Nova Fixed / Mobile / TV for you, friends, family
Private Insurance program to check up on your health
Toddlers allowance to daycare your kids

Fulltime

CVM Manager

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Portugal , Lisboa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor Degree
2+ years of experience
Analytical skills, critical thinking and customer-centric approach
Knowledge of the telecommunications market (plus)
Ability to take risks and do things differently
Excellent oral and written communication skills
Results-oriented and customer-focused
Good interpersonal skills with different areas and stakeholders
Good team spirit and ability to influence others and negotiation skills
Proactive and autonomous in project management, rigorous and results-oriented

Job Responsibility

Definition, development, implementation and optimisation of campaigns in the customer base, always focusing on customer experience and satisfaction.
Definition of offers, technical development and implementation in channel support tools.
Monitoring of market trends and dynamics.
Collaboration with different stakeholders to ensure end-to-end delivery and campaign execution.
Monitoring and analysis of business objectives, proposing improvements.
Analysing behavioural and segmentation data to personalise offers.
Introducing new products or product features in customer renewal.
Implementation in channels (assisted and digital), ensuring consistency in the customer journey and maximising customer value.
Development of A/B tests.
Monitoring technical and/or product development projects.

What we offer

Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft)
Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Fulltime

Cvm Churn & Arpc Manager

As CVM Churn & ARPC Manager, you will be responsible for defining, executing, an...

Location

Spain , Madrid

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience in CVM, Retention, or Churn Management roles, ideally within telecom or subscription-based industries
Proven experience in reducing churn and increasing retention through actionable strategies and measurable KPIs
Strong command of predictive analytics, segmentation, and offer personalization
Experience in machine learning applications for churn prediction and CLTV modeling (desirable)
Advanced proficiency in Microsoft Excel, Power BI, SQL, and campaign management platforms
Proven ability to translate data into actionable insights and clear commercial recommendations
Experience working under Agile methodology and managing multi-disciplinary squads
Excellent stakeholder management and influencing skills across all organizational levels
Full professional proficiency in Business English (written and spoken)
High level of ownership, adaptability, and decision-making under pressure

Job Responsibility

Design and execute the churn prevention and retention strategy, balancing proactive and reactive levers to reduce disconnections and improve customer loyalty
Lead churn analytics by developing with in Data team predictive models, churn scoring, and trigger-based retention campaigns
Identify and address root causes of churn through behavioural data analysis, surveys, and customer feedback loops
Manage winback programs to recover recently churned or dormant customers, leveraging personalized incentives and segmented communication
Define and deliver strategies to increase ARPC through upgrades, cross-sell, and add-on services
Optimize the customer lifecycle journey, ensuring smooth transitions between growth, maturity, and risk stages
Ensure consistency between value creation and retention actions, balancing commercial targets and customer experience
Act as commercial lead for Ingenio, ensuring its optimization as the main decisioning tool for real-time personalized offers across all channels
Collaborate with Data, Insights, and Technology teams to develop propensity models, segmentation frameworks, and campaign triggers
Drive A/B testing and experimental design to continuously improve retention actions and validate causal impacts

What we offer

Hybrid (60% home – 40% office) and flexible hours
20 additional days of home working per year from anywhere in Spain
25 days holiday (and additionally 24th and 31st December), with the option to buy up to 10 extra days
Meal vouchers (in addition to the annual fixed remuneration) and flexible remuneration plan
Free health insurance, life insurance, and own medical services
Physical and mental care health program
Career development and continuous learning, including AI tools and platforms like LinkedIn Learning
Optional retirement pension plan
3 paid days leave for charity projects
App for the digital management of office needs

New

Marketing & Channel Lead - Loyalty

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , İstanbul

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

BSc. degree in business administration, industrial engineering, economics or similar fields of engineering
Has strong strategic thinking with the ability to translate business objectives into customer-centric loyalty initiatives
Highly analytical with experience in performance management, customer segmentation, funnel analysis and KPI tracking
Comfortable working with excel models & large datasets and deriving actionable insights from customer behavior and commercial performance
Curious, proactive and eager to challenge the status quo by testing new ideas, partnerships and engagement models
Flexible mind set to adapt to a constantly changing business field, and good at handling ambiguity
Knowledge and experience of agile working model and ability to adapt to agile working environment and dynamics
Good at multi-task management & problem solving
Strong written and verbal communication skills and inter-personal skills
Good team player, have social skills that enables collaboration closely and easily with core team members, stakeholders and external partners

Job Responsibility

As a member of RedZone Squad
own the end-to-end loyalty strategy across all Consumer Business Unit segments (Red, Youth, Seniors, POME, Mass, fixed), ensuring alignment with Vodafone Turkey’s inflow vision & goals
Lead the development, execution and continuous optimization of Vodafone’s loyalty proposition and benefits ecosystem, ensuring a competitive and differentiated customer value proposition
Require range of skills from market and customer research/insight, shaping and strategizing all paid & owned marketing communications around customers’ demand space and ensuring all campaigns, offers and customer journeys are launched accurately, on time with best-in-class customer experience standards
Manage and optimize visibility placements within Vodafone Yanımda (e.g. Happy) to maximize awareness, engagement and benefit utilization across target segments
Identify key opportunities and innovative loyalty projects through data analysis, always on competition benchmarks, extensive market research
moreover presentation and demonstration ability to influence key stakeholders & partners up to including board level decision makers is also expected
Monitor and improve loyalty performance through a data-driven approach, tracking key metrics including benefit usage, commercial impact, customer & frontline awareness of benefits, A&R budget, NPS (Promoter/Detractor ratios) and digital funnel performance
Be flexible on taking responsibility of other roles (product, CX/UX etc.) where needed to build a collaborative team environment and ensure team commitments are met on time and with high quality “Modern Marketing” perspective
Brief & lead go-to-market and 360 communication plans working with Brand Strategy, Digital Marketing, Digital Assets, Partnership, Trade Marketing and Media & Performans Marketing teams

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Senior Regulatory Affairs Manager

Facilitates and supports the regulatory and drug development requirements of ext...

Location

United States , Shawnee

Salary:

Not provided

Argenta

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a scientific discipline, advanced degree (DVM, PhD, MS) is preferred
8+ years experience in veterinary regulatory and/or animal drug development
Proven experience includes several of the following: CVM, E-Submitter, GLP, GCP, GMP, USDA, EPA, EMA
Development and regulatory experience with food animal drugs is preferred but not required
Good written and oral communication skills, and ability to work collaboratively within and across teams
Results and bottom line oriented
Excellent analytical skills and attention to detail
Proven influence, negotiation and persuasion skills
Defines and plans priorities well. Comfortable balancing shifting priorities as required to meet business needs

Job Responsibility

Facilitates and supports the regulatory and drug development requirements of external clients and internal projects
Effectively manage client and stakeholder expectations by providing timely, relevant, and accurate documents, assessments, reports and communications
Demonstrates an awareness of current regulations, guidance's, regulatory processes, and the animal drug development process, while maintaining a flexible and creative mindset to work through regulatory challenges
Creates regulatory solutions to complex issues
Provides client accurate expert regulatory advice on animal health product development
Represent Argenta in industry associations (e.g. GADA, AHI, SQA)
Identify and pursue new regulatory consulting opportunities which may include meeting with new clients, traveling and speaking at professional meetings, networking in the industry and contributing to various publications

Fulltime

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CVM Product Manager

Job Description

Job Responsibility

Requirements

What we offer

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