Customs Operations Specialist Jobs

Customer Operations Specialist

Customer Operations Specialist rockstar to connect with customers. The role incl...

Location

United Kingdom , London

Salary:

13.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1-2 years of CRM systems (e.g., Freshdesk, Zendesk or equivalent)
Educated to degree level or currently studying at degree level
Excellent written, verbal, and listening skills
Great attention to detail
Strong problem solving skills
Google sheets and doc rockstars

Job Responsibility

Respond to customer inquiries with high quality, speed, and accuracy across several channels including email and social media chats
Troubleshoot and resolve customer issues with care and respect
Ensure customer orders are fulfilled and delivered by liaising with warehouse personnel
Manage returns, issue refunds, liaise with the warehouse regarding any order issues
Share customer feedback and information with other team members
Contribute to a positive, energetic team culture

What we offer

Equal opportunities employer
Reasonable adjustments supported
Inclusive environment

Fulltime

Customer Operations Specialist

Hewlett Packard Enterprise is looking for a Customer Operations Specialist to pr...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
working knowledge of the field of Customer Relations
demonstrated verbal communication and customer service skills
intermediate-level knowledge of operating systems software
demonstrated writing/correspondence skills
experience and demonstrated presentation skills
knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility
fluent English and Spanish (or Italian, French).

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel
act as an informed team member providing analysis of information and limited project direction input
exercise independent judgment within defined practices and procedures to determine appropriate action
follow established guidelines and interprets policies
evaluate unique circumstances and makes recommendations.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal and professional development programs
flexibility to manage work and personal needs
unconditional inclusion.

Fulltime

Customer Operations Specialist

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Mexico , Mexico City

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

0–3 years of experience in a business-related role, preferably in financial services or accounting
Strong proficiency in Microsoft Office (especially Excel)
Advanced English
ability to work independently and in teams
Strong skills in organization, time management, attention to detail, multitasking, and both written and verbal communication, with a proactive approach to contributing to customer projects and solutions

Job Responsibility

End-to-end management of programmatic solutions: Oversees execution of tasks related to standard and programmatic solution delivery, including sales forecasting, compliance with policies, supplier payment monitoring, and volume tracking
Effective collaboration and communication: Works closely with Sales, Customer Relationship Managers, and external partners to ensure seamless communication and support for an optimal customer experience

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Support Operations Specialist

At Infinidat, we help enterprises and service providers empower their data-drive...

Location

Israel , Herzliya

Salary:

Not provided

Infinidat

Expiration Date

Until further notice

Requirements

Availability for 5 shifts a week, including nights and weekends
Client-oriented
Team player
Fast learner, independent and detail-oriented
Technology-oriented with analytical thinking and problem-solving skills
Fluent English (both written and verbal)
Great communication skills, loves working with people of all kinds
Experience in hardware\software support - An advantage
Experience in similar roles - An advantage

Job Responsibility

Initiate and manage all on-site customer activities - logistically and operationally
Engage with a variety of teams and interests (Tier-3 Support, Technical Advisers, Global Operations etc.)
Provide initial assistance to incoming phone calls and email queries related to our product
Maintain and constantly improve an internal knowledge base and workflows

Customer Delivery Specialist

Provide professional solutions to end-users, dealers, and service providers; Wor...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
2 years experience in the microcomputer industry
Technical training in the company or other manufacturers' product lines
Working knowledge of the field of Customer Relations
Demonstrated verbal communication and customer service skills
Intermediate-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Experience and demonstrated presentation skills
Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues
Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues
Evaluate unique circumstances and make recommendations

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs to help achieve career goals
Inclusive work environment

Fulltime

Operations Specialist

Are you an organized and detail-oriented professional with a knack for operation...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Passionate about customer service with 1-2 years of direct experience
Takes initiative and makes things happen
Ability to build successful relationships at all levels
Comfortable holding people accountable and saying no when appropriate
Clear and positive communicator
Has attention to detail
Excellent time management and organizational skills
Proactive self-starter, plans and manages workload of self, able to work under pressure
Excellent IT skills

Job Responsibility

Responsible for coach payments - accuracy, timeliness, discrepancies & issues, coach questions
Coach contracts & SOWs – as well as contract renewals for existing coaches
Conduct IR35 checks in the UK and equivalent checks for other countries
Keep in-house systems up to date and accurate
Support regional coach network manager as requested for payment, contracting and other employment related issues
Oversee completion of onboarding tasks and proactively manage new coaches through the process
Maintain and update systems and reports including status updates and changes to start dates
Communicate with new coaches and coach network teams to ensure alignment on upcoming programs
Conduct required background checks to be compliant with local regulations
Set up IT/email and systems access for new coaches

What we offer

Your own world class Coach
Personalized Learning and Development budget
Regular team social events
Flexible working hours
Contribution to a wellbeing app
A weekly wellbeing hour and much more!
Competitive benefit package

Fulltime

Air Freight Operations Specialist

We are seeking an experienced Air Freight Operations Specialist to join our team...

Location

United Kingdom , Feltham

Salary:

36000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and organisational skills
Strong knowledge of AOG/NFO & Express operations
Professional approach to work
HMRC Customs procedural knowledge, including import/export entry submissions
Confident using computer systems including Excel, CRM databases, BoxTop, and CDS
Customer-focused with the ability to build strong relationships and thrive in a target-driven environment

Job Responsibility

Deliver exceptional customer service to Express clients on a day-to-day basis
Manage operational shared email inbox and ensure smooth workflow of consignments
Follow up and resolve operational issues and customer service concerns promptly
Responsible for accurate and timely sales invoicing and job costing
Process import/export documentation and create/submit Customs Entry Declarations
Stay informed on market trends, company products, services, and industry news
Establish and maintain strong internal and external relationships
Document client business processes and requirements thoroughly
Ensure compliance with HMRC export and import entry regulations through self-auditing
Maintain accuracy of export and import entry declarations

Fulltime

Head of Customer Operations

We’re looking for a Head of Customer Operations to lead and scale our multi-tier...

Location

Spain , Barcelona

Salary:

Not provided

Spendesk

Expiration Date

Until further notice

Requirements

7+ years of experience in customer support or customer operations roles
3+ years in a senior management position
Experience leading both outsourced and internal Customer Care and Technical Support teams, including direct management of Team Leads
Proven ability to mentor and develop leaders, creating career paths and enabling high performance at every level
Strong track record of designing and implementing scalable, metrics-driven support processes
Experience in SaaS, fintech, or financial services preferred
Familiarity with support automation, AI tools, and CRMs (e.g., Intercom, JIRA, Salesforce Service Cloud)
Excellent communication and stakeholder management skills, comfortable working cross-functionally with technical and compliance teams
Fluent in English

Job Responsibility

Build, scale, and mentor a high-performing Level 1–3 support organisation (frontline agents, technical specialists, and escalation managers)
Manage, coach, and develop Customer Care and Technical Support Team Leads, fostering a culture of ownership, accountability, and continuous improvement
Develop and execute a multi-channel support strategy leveraging automation, AI, and self-service to drive efficiency and satisfaction
Own customer support KPIs, including CSAT, response times, resolution SLAs, NPS, and ticket backlog
Implement a smart and comprehensive triage mechanism for all customer requests, allowing to steer and monitor performance and drive customer satisfaction
Define and implement robust SLAs and escalation paths with clear ownership and accountability across teams
Monitor and report on support performance, identifying trends and proactively driving improvements
Ensure full coverage across European time zones, languages, and customer segments
Partner closely with Engineering to ensure timely resolution of technical issues
Collaborate with Compliance, Risk, and Payment teams to manage regulated incidents and ensure a consistent, compliant customer experience

What we offer

Flexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year)
Alan health insurance (fully covered by Spendesk)
Meal vouchers through Edenred (€6 per working day)
100% reimbursement on public transportation subscription
Access to Moka.care for emotional and mental health wellbeing
28 days of holidays
Latest Apple equipment
Great office snacks to fuel your day

Fulltime

Customs Operations Specialist

IKEA

Location:
United States, King of Prussia

Category:
Logistics

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 06, 2025

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Contract Type:Employment contract

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Job Description:

Job Responsibility:

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Nice to have:

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Job Posted:November 06, 2025

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