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As Customs & Logistics Senior Business Analyst, you are responsible for driving operational excellence across customs and logistics functions in the EMEA region. This role will ensure compliance with international trade regulations, optimization of the logistics processes, and support for strategic decision-making through business intelligence and continuous improvement initiatives. The analyst will also act as a key liaison for Microsoft Dynamics 365 F&O deployment related to customs and logistics. This role is a temporary/interim role for the duration of the implementation of D365 (estimated duration: 3 years) and is based in Petit-Rechain, Belgium.
Job Responsibility:
Lead efforts to map and document current-state logistics and customs processes
Partner with stakeholders to define and design future-state processes aligned with best practices and the capabilities of the new ERP system (D365)
Identify gaps, inefficiencies, and risks in current operations and propose scalable solutions
Collaborate with ERP implementation teams to ensure logistics and customs requirements are incorporated into system design
Collaborate with customs authorities, customs integration providers, freight forwarders, and internal stakeholders to ensure the correct application of regulations & retention of the current company trading authorizations
Create detailed functional specifications, use cases, and process flow diagrams
Monitor regulatory changes and implement necessary process updates
Analyze and improve current logistics flows across regional distribution centers and transport networks
Identify cost-saving opportunities and lead initiatives to improve current key performance indicators
Lead and support cross-functional projects from initiation to post-implementation
Document current and future state processes, identify gaps, and propose solutions
Develop and manage project plans, risk assessments, and mitigation strategies
Act as a change agent, promoting lean practices and continuous improvement
Design and maintain Power BI dashboards and reports to monitor customs clearance times, logistics KPIs, and cost performance
Conduct root cause analysis and scenario modelling to support strategic decisions
Ensure data consistency and availability across systems
collaborate with IT to resolve data integrity issues
Automate reporting processes and develop scorecards to track operational efficiency and compliance
Present findings, project updates, and insights to senior leadership and cross-functional teams
Train key users on new processes and tools, ensuring smooth adoption and knowledge transfer
Collaborate with finance, procurement, IT, and external partners to align on customs and logistics strategies
Requirements:
Experience with carrier implementation and/or customs in Europe
Good understanding of international trade regulations (EU, GCC, African Union)
Project management experience, preferably with Lean or Six Sigma certification
Strong analytical, problem-solving, and communication skills
Proficiency in Power BI and Excel
Fluent in French and English
Experience with Microsoft Dynamics 365 F&O, especially in logistics and trade compliance modules, is an asset
Desirable skills in dangerous goods handling, multimodal transportation, various size of shipment size
Ability to communicate, present and influence key stakeholders at all levels
Explore and embrace new ways of working, technology, and digital applications
Nice to have:
Experience with Microsoft Dynamics 365 F&O, especially in logistics and trade compliance modules, is an asset
Desirable skills in dangerous goods handling, multimodal transportation, various size of shipment size
What we offer:
Meal vouchers with a face value of 8€
5 extra-legal vacation days (“congés conventionnels”)
A unique, fun and rewarding work environment that fosters individual growth and rewards performance in the Marine segment of the recreational industry