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Customs Import Coordinator

Canada, Montreal Employment contract 60000.00 - 70000.00 USD / Year · Job Posted June 29, 2026
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Job Description

As a Customs Import Specialist, you will be the gatekeeper of our international supply chain. Your primary mission is to ensure that all imported goods comply with federal regulations while minimizing duties and avoiding costly delays. You will act as the technical expert on HTS classifications, valuation, and trade agreements, bridging the gap between global suppliers and government agencies.

Job Responsibility

  • Process and review files pending quality control to ensure compliance and accuracy
  • Maintain and update client databases to support efficient customs clearance
  • Monitor deadlines and ensure timely release of files
  • Respond to client inquiries and follow up on missing or incomplete information
  • Collaborate with internal departments to resolve operational issues
  • Support client onboarding and maintain accurate client profiles
  • Contribute to team development by training colleagues and identifying/correcting data errors

Requirements

  • Experience with ITM (Descartes) and/or document management systems
  • Strong knowledge of the customs clearance process, including Canadian regulations, classification and valuation rules
  • Computer proficiency: Office suite, including Excel
  • Analysis and problem solving: ability to evaluate methodologies, adapt the approach and deploy technical solutions in a variety of situations
  • Advanced client service skills, with the ability to build strong relationships, anticipate client needs, and deliver responsive, solution-oriented support
  • Advanced ability to analyze complex situations, anticipate challenges, and manage priorities independently

Nice to have

  • CCS
  • CTCS

What we offer

  • Permanent, full time, Monday to Friday
  • Salary negotiable and competitive depending on experience
  • Flexible schedule and hybrid working schedule
  • Insurances and RSP package
  • Full training program
  • 3 or 4 weeks vacation and 7 personal days
  • Company events, birthdays, 5@7s, team buildings

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