Customs Compliance Manager

• Direct and enhance the company’s U.S. import compliance framework, including program implementation, training initiatives, and ongoing monitoring of regulatory adherence
• Advise internal teams and external partners on tariff classification, country of origin, product marking, and admissibility requirements to support compliant import activity
• Lead audit and review activities for import purchase orders, identify issues or inconsistencies, and communicate corrective guidance to business partners and service providers
• Monitor inbound shipment activity each day and coordinate with customs brokers, government agencies, and other stakeholders to address clearance or documentation concerns
• Review customs entry documentation to confirm goods are declared correctly and meet applicable U.S. Customs and partner government agency standards
• Track compliance exceptions, prepare regular summaries of findings, and drive follow-up actions to resolve issues in accordance with established procedures
• Manage responses and submissions involving U.S. Customs and related agencies, including rulings, information requests, redelivery matters, post-entry updates, and formal protests
• Oversee participation in trusted trader and supply chain security programs, including Customs Trade Partnership Against Terrorism initiatives and related trade compliance activities
• Provide timely analysis and recommendations regarding tariffs, regulatory developments, and shifting trade conditions that may affect sourcing and import operations
• Support the day-to-day work of the import function by sharing critical information with internal departments and helping ensure efficient logistics coordination

• Bachelor's degree in business or a related discipline
• At least 7–10 years of experience in international trade, import compliance, or global logistics with strong exposure to U.S. Customs regulations and procedures
• Demonstrated expertise in the Harmonized Tariff Schedule, including General Rules of Interpretation and Explanatory Notes
• Active U.S. Customs Broker License is required
• Strong written and verbal communication skills in English
• Proficiency with standard computer applications and the ability to manage detailed compliance documentation accurately
• Solid understanding of import operations, cargo movement, and supply chain coordination within a regulated environment

An advanced degree is preferred

• Medical, vision, dental, and life and disability insurance
• Company 401(k) plan