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Customs Clearance Agent

United Kingdom, Armagh · Job Posted March 04, 2026
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Job Description

Brook Street Recruitment is working with our client in Armagh who is a fast-paced, customer-focused Customs Clearance Agent They specialise in delivering efficient and compliant customs solutions, ensuring our client's needs are met quickly and professionally. As a Customs Clearance Agent, you will be responsible for processing import and export documentation, ensuring compliance with customs regulations, and delivering excellent customer service in a high-pressure environment.

Job Responsibility

  • Process import/export documentation in line with customs regulations
  • Calculate duties and VAT for CDS and AIS imports
  • Verify invoices, commodity codes, and EORI numbers for accuracy
  • Request and file direct representation authorisations
  • Communicate with customers via email and phone
  • Handle red, orange, or yellow routings and notify customers of delays
  • Complete supplementary declarations (office hours and on call)
  • Stay current with customs regulations and participate in training
  • Manage shipping requests and provide booking confirmations

Requirements

  • Experience in customs clearance or a similar logistics role
  • Strong understanding of customs regulations and procedures
  • High attention to detail and accuracy
  • Excellent communication and customer service skills
  • Ability to work under pressure and meet tight deadlines
  • Proficiency in Microsoft Office, Excel and customs systems

What we offer

  • Competitive salary with bonuses
  • Training and development opportunities
  • Supportive team environment
  • Career progression potential
  • Hybrid working - after probation
  • Paid overtime with the Monday off following the weekend

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