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Brook Street Recruitment is working with our client in Armagh who is a fast-paced, customer-focused Customs Clearance Agent They specialise in delivering efficient and compliant customs solutions, ensuring our client's needs are met quickly and professionally. As a Customs Clearance Agent, you will be responsible for processing import and export documentation, ensuring compliance with customs regulations, and delivering excellent customer service in a high-pressure environment.
Job Responsibility:
Process import/export documentation in line with customs regulations
Calculate duties and VAT for CDS and AIS imports
Verify invoices, commodity codes, and EORI numbers for accuracy
Request and file direct representation authorisations
Communicate with customers via email and phone
Handle red, orange, or yellow routings and notify customers of delays
Complete supplementary declarations (office hours and on call)
Stay current with customs regulations and participate in training
Manage shipping requests and provide booking confirmations
Requirements:
Experience in customs clearance or a similar logistics role
Strong understanding of customs regulations and procedures
High attention to detail and accuracy
Excellent communication and customer service skills
Ability to work under pressure and meet tight deadlines
Proficiency in Microsoft Office, Excel and customs systems
What we offer:
Competitive salary with bonuses
Training and development opportunities
Supportive team environment
Career progression potential
Hybrid working - after probation
Paid overtime with the Monday off following the weekend