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The Customs Sr. Analyst roles and responsibilities include the following: Perform engineering research to identify accurate part information and descriptions. This role involves providing appropriate HS codes for selected regions, contacting stakeholders to resolve classification-related issues, and maintaining proper documentation to ensure compliance with global trade regulations. The senior analyst will support classification accuracy, facilitate smooth cross-border operations, and contribute to adherence with applicable customs requirements.
Job Responsibility:
Perform engineering research to identify accurate part information and descriptions
Provide appropriate HS codes for selected regions
Contact stakeholders to resolve classification-related issues
Maintain proper documentation to ensure compliance with global trade regulations
Assign Harmonized System (HS) codes for automotive parts, machinery, equipment, rubber, and textile materials
Interpret WCO Explanatory Notes and General Rules of Interpretation (GRI) to determine correct tariff codes
Meet performance metrics (KPIs, SLAs) set by business units and customers
Maintain and adhere to all desk procedures and Standard Operating Procedures (SOPs)
Contribute to projects, innovation initiatives, and process improvements
Communicate status updates thru emails to internal clients, business units, and stakeholders
Draft technical position papers on classification for stakeholders and business units
Resolve issues and conduct meetings with suppliers, customers, and GM manufacturing departments
Give updates on operational matters to internal clients and/or GM leadership team
Provide cross training and coaching sessions to other analysts on technical matters, processes and procedures
Requirements:
Must be bachelor’s degree holder, preferably in Engineering, International Trade or any related courses
Experience with automotive parts, production machinery, equipment, steel, chemicals, rubber, textiles, and raw materials
Must be proficient in using MS Office, particularly MS Excel, MS Word, and MS Outlook and must be comfortable in navigating different types of application systems
Must have strong verbal and written communication skills
Must possess strong analytical and research skills
Must be keen on details
Must be proficient in English
Strong problem-solving, critical thinking, and analytical skills
Integrity, trustworthiness, and customer-focused mindset
Effective interpersonal, written, and verbal communication skills
Collaborative team player with adaptability and flexibility
Quick learner, able to resolve open issues effectively
Willing to work mid-shifts, holidays, weekends, and occasional overtime
Flexibility in work hours to accommodate MX and PH Time zones
Nice to have:
Ability to read engineering drawings and design is a plus
Proficiency in Spanish is an advantage
Knowledge about Customs administration and Customs legislation is an advantage
Knowledge of Harmonized System (HS) codes for tariff on imported and exported automotive parts, steel and chemicals, production machinery and equipment, rubber and textile materials are an advantage
Knowledge of World Customs Organization (WCO) Explanatory Notes and General Rules on Interpretation (GRI) for the Harmonized System is an advantage