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General Motors Logo General Motors · Finance

Customs Classification Senior Analyst

Philippines, Taguig City · Job Posted May 14, 2026
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Job Description

The Customs Sr. Analyst roles and responsibilities include the following: Perform engineering research to identify accurate part information and descriptions. This role involves providing appropriate HS codes for selected regions, contacting stakeholders to resolve classification-related issues, and maintaining proper documentation to ensure compliance with global trade regulations. The senior analyst will support classification accuracy, facilitate smooth cross-border operations, and contribute to adherence with applicable customs requirements.

Job Responsibility

  • Perform engineering research to identify accurate part information and descriptions
  • Provide appropriate HS codes for selected regions
  • Contact stakeholders to resolve classification-related issues
  • Maintain proper documentation to ensure compliance with global trade regulations
  • Assign Harmonized System (HS) codes for automotive parts, machinery, equipment, rubber, and textile materials
  • Interpret WCO Explanatory Notes and General Rules of Interpretation (GRI) to determine correct tariff codes
  • Meet performance metrics (KPIs, SLAs) set by business units and customers
  • Maintain and adhere to all desk procedures and Standard Operating Procedures (SOPs)
  • Contribute to projects, innovation initiatives, and process improvements
  • Communicate status updates thru emails to internal clients, business units, and stakeholders
  • Draft technical position papers on classification for stakeholders and business units
  • Resolve issues and conduct meetings with suppliers, customers, and GM manufacturing departments
  • Give updates on operational matters to internal clients and/or GM leadership team
  • Provide cross training and coaching sessions to other analysts on technical matters, processes and procedures

Requirements

  • Must be bachelor’s degree holder, preferably in Engineering, International Trade or any related courses
  • Experience with automotive parts, production machinery, equipment, steel, chemicals, rubber, textiles, and raw materials
  • Must be proficient in using MS Office, particularly MS Excel, MS Word, and MS Outlook and must be comfortable in navigating different types of application systems
  • Must have strong verbal and written communication skills
  • Must possess strong analytical and research skills
  • Must be keen on details
  • Must be proficient in English
  • Strong problem-solving, critical thinking, and analytical skills
  • Integrity, trustworthiness, and customer-focused mindset
  • Effective interpersonal, written, and verbal communication skills
  • Collaborative team player with adaptability and flexibility
  • Quick learner, able to resolve open issues effectively
  • Willing to work mid-shifts, holidays, weekends, and occasional overtime
  • Flexibility in work hours to accommodate MX and PH Time zones

Nice to have

  • Ability to read engineering drawings and design is a plus
  • Proficiency in Spanish is an advantage
  • Knowledge about Customs administration and Customs legislation is an advantage
  • Knowledge of Harmonized System (HS) codes for tariff on imported and exported automotive parts, steel and chemicals, production machinery and equipment, rubber and textile materials are an advantage
  • Knowledge of World Customs Organization (WCO) Explanatory Notes and General Rules on Interpretation (GRI) for the Harmonized System is an advantage
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