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The Customs and Imports CSR will be responsible for providing excellent customer service. Will also execute the process of Customs clearance, in order to ensure that the product enters the country as per governmental regulations and on time.
Job Responsibility:
Receive and review documentation to input and transmit data for CBP release of shipments
Use product files for identification of HTS details on the commercial invoice
Report to supervisor the completion of entry tasks, release of cargo
Report to supervisor exceptions to established clearance requirements
Organize the work area to identify the status of every file through every phase of the CBP entry process
Confirm to customers the release details through pre-established communications protocols
Track and trace shipments until arrived, cleared and delivered
Arrange with trucking companies the pick-up and delivery of freight
Coordinate with supervisors and sales team delivery exceptions and special delivery instructions
Requirements:
Sense of Urgency
Attention to Detail
People Oriented
Excellent communication skills
Fully fluent in English
knowledge of Spanish bilingual preferred
High School Diploma (required)
6 months - 2 years’ experience and/or training in an import operation