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Customs Agent

United Kingdom, Mallusk, County Antrim · Job Posted January 15, 2026
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Job Description

Brook Street is delighted to be working with our client in Mallusk who are seeking to recruit a new full time and permanent Customs Brokerage Agent. Duties will involve Operations, Compliance and Customs Expertise.

Job Responsibility

  • Ensure timely and accurate movement of freight and information, while providing exceptional customer service
  • Work within Imports and Customs brokerage department within a branch so that the department has strong operational execution, customs compliance, efficiency, profitability, and continual growth
  • Manage national customs regulations - TSS and CDS Entry Submission
  • Manage company customs policies, controls, procedures and processes
  • Perform operational and customer service execution
  • Ensure top level customer communication & interaction
  • Manage client specific requirements
  • Make certain that files are logged correctly and timely with proper event codes updated
  • Monitor and review post entry activity with brokerage supervisor
  • Make certain that discrepancies are monitored and resolved timely and correctly
  • Ensure that all correspondence within business unit is handled timely and professionally
  • Escalate necessary issues to Customs Supervisor or District Manager

Requirements

  • 6 months to 1-year related experience
  • Global logistics industry knowledge
  • Good computer skills (e.g., MS Excel, MS Word)
  • Good Education- preferably to A Level standard. Minimum GCSE Maths and English.

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