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As a Customs Administrator, you will be a key player in supporting our customs-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies.
Job Responsibility:
Providing eManifest information to Canada Customs via ACI
Providing eManifest information to US Customs via ACE
Communication with customers, drivers, custom brokers, border officers via telephone & email
Assisting customer service with any customs related issues
Requirements:
Strong ability to adapt to varying situations
Exceptional problem solving abilities
Excellent oral, written and interpersonal communication skills
Exceptional customer service
Proficient computer skills
Ability to work independently with minimal supervision as well as part of a team
Knowledge of the transportation industry and customs experience are considered assets
Nice to have:
Knowledge of the transportation industry
customs experience
What we offer:
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams