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Our client, a growing and highly respected freight forwarding and customs clearance business based in North Belfast, is currently seeking to recruit a detail-oriented and proactive Customs Administrator to join their expanding team. With continued business growth and investment in their operations, this is an excellent time to join an organisation that values professionalism, accuracy, and outstanding customer service. This opportunity is ideal for someone who thrives in a fast-paced logistics environment and takes pride in delivering compliant and efficient customs support.
Job Responsibility:
Processing import and export customs documentation accurately and efficiently
Ensuring full compliance with customs regulations and company procedures
Updating internal tracking systems and monitoring shipment progress
Identifying and escalating potential delays or discrepancies
Providing a high level of customer service and responding promptly to queries
Liaising with clients, hauliers, and relevant authorities to ensure seamless clearance processes
Maintaining organised and accurate records
Requirements:
Previous administrative experience, ideally within customs, freight forwarding, or logistics
Strong understanding of compliance and the importance of accuracy
Ability to work to tight deadlines in a fast-paced environment
Excellent verbal and written communication skills
Strong IT proficiency and confidence learning new systems quickly
Good numerical ability and high attention to detail
A customer-focused approach with the ability to build strong professional relationships
What we offer:
Career progression within a growing and supportive organisation
Exposure to international trade and customs operations