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Brook-St Hiredonline Logo Brook-St Hiredonline · Logistics

Customs Administrator

United Kingdom, North Belfast, County Antrim · Job Posted March 13, 2026
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Job Description

Our client, a growing and highly respected freight forwarding and customs clearance business based in North Belfast, is currently seeking to recruit a detail-oriented and proactive Customs Administrator to join their expanding team. With continued business growth and investment in their operations, this is an excellent time to join an organisation that values professionalism, accuracy, and outstanding customer service. This opportunity is ideal for someone who thrives in a fast-paced logistics environment and takes pride in delivering compliant and efficient customs support.

Job Responsibility

  • Processing import and export customs documentation accurately and efficiently
  • Ensuring full compliance with customs regulations and company procedures
  • Updating internal tracking systems and monitoring shipment progress
  • Identifying and escalating potential delays or discrepancies
  • Providing a high level of customer service and responding promptly to queries
  • Liaising with clients, hauliers, and relevant authorities to ensure seamless clearance processes
  • Maintaining organised and accurate records

Requirements

  • Previous administrative experience, ideally within customs, freight forwarding, or logistics
  • Strong understanding of compliance and the importance of accuracy
  • Ability to work to tight deadlines in a fast-paced environment
  • Excellent verbal and written communication skills
  • Strong IT proficiency and confidence learning new systems quickly
  • Good numerical ability and high attention to detail
  • A customer-focused approach with the ability to build strong professional relationships

What we offer

  • Career progression within a growing and supportive organisation
  • Exposure to international trade and customs operations
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