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Customer Warehouse Manager

United Kingdom, Birstall, Batley, Leeds 29215.00 GBP / Year · Job Posted March 12, 2026
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Job Description

IKEA Leeds are looking to welcome a Warehouse Manager to join the team as what we call a Fulfilment Operations Team Leader. In this role you will support your team to deliver the Outbound Goods operation ensuring that customers can find the products they want when they want them.

Job Responsibility

  • Ensure efficient daily operation within outbound fulfilment operations, ensuring that goods are available to be picked up by customers and that there are co-workers available to support them when needed
  • Responsible for coaching, developing and inspiring a motivated team, maintaining a work environment which supports equality, diversity and inclusion and well-being
  • Maintain a clean, organised, and safe work environment, adhering to IKEA health, safety, and security regulations and Code of Conduct
  • Work with the team to reach business goals, review workloads to ensure daily volume handling and meet seasonal demands, all while keeping costs low

Requirements

  • Experience of leading a large team in a busy warehouse environment with the ability to prioritize and organise your own and others' workload
  • Results-driven approach with a clear customer focus and ability to meet agreed budgets and goals with the ability to make quick decisions and take personal initiatives, able to cope with changing circumstances and highly flexible
  • Leading others, you will have good communication skills that can assist in building relationships with co-workers and customers
  • Ability to implement structural ways of working within the area of responsibility, with problem-solving experience and proficient computer literacy
  • Keen to contribute a fresh outlook and a collaborative spirit to the team
  • Working & building relationships with cross functional partners to ensure efficient warehouse operations that meet deadlines and deliver results

What we offer

  • 15% IKEA discount and discount portal helping you save £100s on high street retailers
  • X4 Life Assurance, enhanced statutory pension contributions and interest free loans

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