Customer Value Growth Manager Job at Coca-Cola HBC (Kyiv)

Technical Program Manager, Customer Value Realization & Growth - Unified Services

The Customer Success Digital Experience (CSDE) team creates compelling digital e...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years experience managing cross-functional and/or cross-team projects
Interpreting business frameworks (e.g., Consumption & Usage Excellence) and converting them into clear technical requirements
Defining user stories, requirements, and acceptance criteria aligned to measurable business outcomes
Strong technical literacy, including reading solution architecture diagrams and understanding service dependencies, APIs, and data flows
Leading large‑scale enterprise platform and workflow transformation initiatives
Managing backlogs, prioritization, and release planning within agile delivery models
Designing and executing Business Value Testing (BVT), including test scripts, scenarios, and edge‑case validation
Documenting defects, gaps, and change requests with clarity and discipline
Mapping current‑state vs. future‑state processes and identifying gaps or improvement opportunities

Job Responsibility

Lead AI‑first ideation, prioritization, and delivery of digital engagement and platform experiences that drive customer adoption and satisfaction across CSP (Customer Success Planning), CSDR (Customer Success Delivery Review), Consumption Planning, and MCEM (Microsoft Customer Engagement Methodology)
Manage complex cross‑functional initiatives, fostering strong partnerships across internal teams and external collaborators
Define success metrics, including OKRs and KPIs, for all programs under your ownership
Partner closely with engineering to shape and execute product roadmaps tied to business outcomes
Create clear user stories, technical requirements, and acceptance criteria to guide development
Expertly use Azure DevOps (ADO) to manage backlogs, track work items, coordinate releases, and ensure transparent, data‑driven delivery across engineering and stakeholder teams
Design and run Business Value Testing (BVT) and User Acceptance Testing (UAT), ensuring high‑quality, validated releases
Lead staging, pilot planning, and implementation strategies for new digital experiences
Drive customer supportability through documentation, troubleshooting guidance, and best‑practice development
Serve as a technical advisor and evangelist, educating stakeholders and customers on new digital engagement capabilities

Fulltime

Customer Value and Growth Marketing Manager

This Customer Value and Growth Marketing Manager is a Fixed Term Contract coveri...

Location

United Kingdom , Hull

Salary:

Not provided

ARCO Limited

Expiration Date

Until further notice

Requirements

Proven experience in B2B marketing and campaign delivery
Experience supporting sales teams with lead generation and new business marketing
A Strong ability to develop compelling value propositions and customer messaging
Data-driven with experience analysing campaign performance
Excellent communication and stakeholder management skills
Comfortable managing multiple campaigns in a fast-paced environment

Job Responsibility

Plan and deliver integrated multi-channel campaigns that promote our services and solutions
Develop value proposition messaging and marketing content to support sales and marketing teams
Design and execute lead generation and account-based marketing campaigns to support pipeline growth
Create marketing toolkits and campaign assets to support new markets and business development
Plan and coordinate customer events that support new business opportunities
Monitor campaign performance, analyse results and optimise future activity
Manage campaign delivery, ensuring assets and channels are ready for launch

What we offer

32 days holiday inclusive of bank holidays
Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
2 fully paid Community Volunteering days every year
An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
Free, 24-hour access to our Employee Assistance Programme
Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
Access to our Learning Management System, to support your personal and career development
Long-term service awards

Fulltime

Sr Commercial Marketing Manager – Customer Growth & Segmentation

The Sr. Commercial Marketing Manager, Customer Growth & Segmentation is responsi...

Location

United States , Bellevue; Denver

Salary:

109300.00 - 197200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, Communications, or related field, or 7 years of equivalent work experience
advanced degree preferred
7+ years of experience in Marketing, Product Marketing, Commercial Strategy, Customer Segmentation, Growth Marketing, or related disciplines
Proven experience developing customer acquisition strategies and commercialization plans in highly competitive industries
Strong strategic thinking and analytical capabilities, with the ability to translate customer, market, and performance insights into actionable business strategies
Experience developing value propositions, go-to-market plans, and targeted customer strategies that drive measurable business outcomes
Demonstrated success leading cross-functional initiatives and influencing stakeholders across matrixed organizations
Strong communication, storytelling, and presentation skills
Entrepreneurial mindset with a passion for innovation and problem solving
At least 18 years of age

Job Responsibility

Lead customer segment innovation and commercialization initiatives focused on driving 5G broadband growth and customer acquisition
Develop customer segmentation frameworks, value propositions, acquisition strategies, and business cases to support growth initiatives
Partner cross-functionally with Marketing, Product, Pricing, Brand, Commercial Growth, and Planning teams to develop and execute go-to-market initiatives
Manage segment performance using insights and marketing intelligence to optimize strategy and drive continuous improvement
Present strategic recommendations, opportunity assessments, and performance updates to senior leadership
Also responsible for other duties/projects assigned by business management as needed

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Customer Value Growth - Trainee

Support to Customer Value Growth team and Sales team leading preparation of rout...

Location

Poland , Warsaw

Salary:

36.00 PLN / Hour

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

University degree or last years of studies (major in economics or finance)
Experience in category management or analytical department in a FMCG company in specialized positions will be an asset
Experience working with data and strong analytical and presentation skills
Proactive approach to ongoing projects
Strong interpersonal skills and ability to build relationships in a demanding professional environment
Very good knowledge of English
Strong computer skills (MS Office)

Job Responsibility

Support to Customer Value Growth team and Sales team
leading preparation of routine analysis and updating scorecards
Provide quantitative and qualitative category assessment and communicate key findings to Customer Value Growth team and Key Account Managers
Observe market trends, provide insights and analysis to the x-functional team
Lead preparation of routing analysis and updating key customer scorecards
Taking part in the preparation of new product launch strategies
Developing presentations to support the introduction of key initiatives (so-called "selling stories")

What we offer

Company phone
Equal opportunity employer
Work with iconic brands
Supportive team
Work from home

Fulltime

Relationship Manager - Customer Growth, Business Cards & Payments

The Business Cards & Payments (BC&P) organization is committed to fueling the co...

Location

United States , Kansas City; Little Rock; Springfield

Salary:

100000.00 - 135000.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of sales experience
Ability to secure appointments directly with customers
Proven experience growing existing customers in the field
Relationship building and strategic selling skills
Strong organizational, interpersonal, telephone and PC Skills
Excellent needs-based oral presentation skills
Project and process management, interpersonal influence, networking, project ownership, and workflow management skills
Proficiency using Salesforce.com
Proficiency using Google Suite

Job Responsibility

Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions to positively impact their business
Learn the purchasing needs and behaviors of our current customers
Analyze the total business spend to identify additional opportunities to leverage our products and services
Build broad and technical product knowledge and an understanding of how customer processes work with our products and services
Assist our customers with incorporating our products into their purchasing platform and bookkeeping software
Maintain and update CRM systems to ensure data compliance
Drive incremental charge volume on the card with existing customers
Outreach to business owners to set appointments, assessing the needs of current customers using a consultative approach, and driving existing account engagement
Educate customers on the Capital One value proposition and solutions to benefit their businesses

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Relationship Manager - Customer Growth, Business Cards & Payments

The Business Cards & Payments (BC&P) organization is committed to fueling the co...

Location

United States , New York; Jersey City

Salary:

100000.00 - 135000.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of sales experience
Ability to secure appointments directly with customers
Proven experience growing existing customers in the field
Relationship building and strategic selling skills
Strong organizational, interpersonal, telephone and PC Skills
Excellent needs-based oral presentation skills
Project and process management, interpersonal influence, networking, project ownership, and workflow management skills
Bachelor's Degree
5 years of outside customer sales experience as an individual contributor, driving new acquisition and managing a client portfolio
1 year of experience working with Small Businesses Customers

Job Responsibility

Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business
Learn the purchasing needs and behaviors of our current customers
Analyze the total business spend to identify additional opportunities to leverage our products and services
Build broad and technical product knowledge and an understanding of how customer processes work with our products and services
Assist our customers with incorporating our products into their purchasing platform and bookkeeping software
Maintain and update CRM systems to ensure data compliance
Drive incremental charge volume on the card with existing customers
Drive business results while delivering superior service to our customers
Be responsible for growing customer purchase volume in your assigned territory
Be responsible for all aspects of the sales cycle

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Senior Manager, Customer Value

We are looking for a Senior Manager, of Customer Value with a deep passion for d...

Location

India , Bangalore

Salary:

Not provided

Skyhigh Security

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Success, Professional Services, or Technical Account Management, preferably in cybersecurity or enterprise IT
3+ years of experience managing a Customer Success or Professional Services team
Experience managing customer onboarding, training, and implementation projects
Proven ability to influence and engage C-level executives and key stakeholders
Exceptional problem-solving, relationship management, and communication skills
Ability to drive customer adoption strategies while balancing multiple priorities
Proficiency in Customer Success tools (Gainsight, ChurnZero) and CRM platforms (Salesforce, etc.)

Job Responsibility

Lead, mentor, and develop a team of Customer Success Managers and Technical Consultants
Set clear goals and performance metrics for the team
Provide coaching on best practices, customer engagement, and issue resolution
Drive standardization and scalability of onboarding and customer success processes
Provide oversight of the CSMs' and TCs' project management to ensure a successful onboarding experience
Monitor the region's project timelines, risk factors, and blockers
Ensure customers are aligned on implementation goals and have the necessary resources and training
Manage the team to execute on the customer success strategies that drive product adoption, retention, and expansion
Work closely with high-value customers, serving as an escalation point for complex issues
Oversee business reviews to track customer progress, highlight value, and identify growth opportunities

What we offer

Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement

Fulltime

Senior Product Manager – Customer Lifetime Value

We are hiring a Senior Product Manager to own and scale Customer Lifetime Value ...

Location

Salary:

Not provided

Smartbox Group

Expiration Date

Until further notice

Requirements

Proven ability to identify and solve customer problems through product discovery
Strong track record of delivering measurable commercial impact
Ability to turn insights into actionable product strategies
Strong ownership mindset with accountability for business-critical outcomes
Data-driven approach with the ability to analyse behaviour and act on insights
Ability to work across multiple channels and functions
Strong stakeholder management and presentation skills
Experience with OKRs and outcome-driven planning
Ability to turn strategy into execution—and execution into learning

Job Responsibility

Co-define retention strategy with the Head of CRM
Own CLV and lifecycle product strategy across: Buyers, Beneficiaries, Own-use customers
Drive engagement, purchase frequency, and long-term retention
Identify and activate key CLV drivers
Leverage all available channels to drive engagement, including: Product features and UX, Mobile app experiences, CRM and lifecycle campaigns, Push notifications and in-app messaging, Content and social channels
Define the right message, audience, timing, and channel based on lifecycle stage and intent
Ensure all channels work together cohesively rather than in silos
Treat communication as a product problem, not just a delivery function
Translate CLV goals into mobile app priorities
Position the app as a key companion across the full customer journey: Discovery and inspiration, Booking and experience management, In-experience engagement and upsell, Post-experience re-engagement

Fulltime

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Customer Value Growth Manager

Job Description

Job Responsibility

Requirements

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