Customer Value Architect & Journey Mapping Lead - Enterprise Sales Enablement Job at Meta (Menlo Park)

New

ServiceNow Architect Presales Senior Manager

We are currently seeking a ServiceNow Architect Presales Senior Manager to join ...

Location

United States , Atlanta

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre‑sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross‑industry deals: discovery through close, executive storytelling, solution governance
Deep hands‑on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value‑based solutioning, value journey creation (TCO/ROI), and outcome‑centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co‑sell, co‑market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C‑suite conversations and technical deep dives
Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi‑industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end‑to‑end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

Servicenow Pre-Sales Solution Consultant

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...

Location

United States , Chicago

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre‑sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross‑industry deals: discovery through close, executive storytelling, solution governance
Deep hands‑on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value‑based solutioning, value journey creation (TCO/ROI), and outcome‑centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co‑sell, co‑market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C‑suite conversations and technical deep dives
Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi‑industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end‑to‑end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

Senior Revenue Operations Manager

Elevate your career here at New Relic, where you'll make a significant impact as...

Location

United Kingdom , London

Salary:

Not provided

New Relic

Expiration Date

Until further notice

Requirements

Extensive Operations Experience: Deep background in sales or revenue operations, specifically supporting Enterprise or Strategic customer segments in the technology sector
Scale & Complexity: Proven experience managing a complex book of business in excess of $200M+ in revenue
Strategic Data Storytelling: Advanced numerical literacy with the proven ability to influence Executive Sales Leaders (Strategic Account Directors and VPs) by translating complex data sets into a clear strategic narrative
Quantitative & Statistical Rigor: Demonstrated expertise in applying advanced statistical models to forecasting cadence, moving beyond intuition to provide data-backed predictive accuracy for high-value Enterprise deals
Analytical Execution & Integrity: A meticulous approach to maintaining the mathematical integrity of KPIs and architecting complex financial/operational models that track consumption trends and churn
SaaS & Consumption Acumen: Deep familiarity with Consumption and SaaS go-to-market models, particularly "LAER" strategies, and the mathematical drivers behind them (e.g., NRR, CAC, and LTV)
Strategic Fiscal Planning: Hands-on experience in the mathematical architecture of territory design, equitable quota setting, and complex international commission splits
Technical Proficiency: High proficiency in leading GTM Tech Stack tooling, including Salesforce and Tableau, with the ability to navigate the full lead-to-cash journey
Cross-Functional Influence: Demonstrated skill in complex analysis and influencing cross-functional teams such as Finance, Legal, and Deal Desk to streamline high-stakes account management

Job Responsibility

Strategic Business Partnering & Forecast Rigour: Drive the weekly, monthly, and quarterly forecasting cadence specifically for the Strategic and Enterprise business units
ensure accuracy in predicting closure of complex, high-value deals
Partner with Sales Leadership to conduct deep-dive pipeline analysis, identifying risks in opportunities, advising on deal health and providing cross-functional counsel
Apply advanced statistical rigor to the weekly and quarterly forecasting cadence, moving beyond intuition to provide data-backed predictions for high-value Enterprise deals
Conduct deep-dive analyses on forecast-to-actual variances to identify systemic risks and improve the overall predictability of the book of business
Lead the preparation and execution of Quarterly Business Reviews (QBRs) for the sectors, presenting actionable insights to executive leadership
Enterprise Deal Strategy & Operational Excellence: Act as a trusted advisor on large deal structures, collaborating with Legal, Finance, and Deal Desk to streamline non-standard approvals and complex contracting processes
Analyze whitespace and penetration within Strategic & Enterprise accounts to support Account Executives in maximizing revenue potential
Ensure effective governance and compliance within the Enterprise deal cycle while maintaining sales velocity
Data, Systems, and Advanced Analytics: Standardize and optimize CRM processes specifically for Enterprise selling motions (e.g., multi-stakeholder mapping, complex buying centers)

What we offer

Flexible workforce model (fully office-based, fully remote, or hybrid)
Fostering a diverse, welcoming and inclusive environment

Fulltime

New

Digital Architect ServiceNow Presales Senior Manager

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...

Location

United States , Plano

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross-industry deals: discovery through close, executive storytelling, solution governance
Deep hands-on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value-based solutioning, value journey creation (TCO/ROI), and outcome-centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co-sell, co-market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C-suite conversations and technical deep dives
Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi-industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end-to-end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

Enterprise Architect, Commercial, Digital & Data

The ENTERPRISE ARCHITECT – COMMERCIAL, DIGITAL & DATA is responsible for definin...

Location

United States , San Rafael

Salary:

160000.00 - 220000.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
10+ years of experience in IT or Enterprise Architecture, with a strong focus on Commercial or customer-facing domains
Proven experience defining and delivering enterprise-scale architecture blueprints and target-state frameworks
Demonstrated ability to influence senior business leaders as a trusted advisor on technology decisions impacting Commercial growth and transformation
Experience partnering with Enterprise Architecture and Data teams in a matrixed, global organization
Deep expertise in Commercial business processes, including Sales, Marketing, Digital Marketing, and Value & Access
Strong understanding of Commercial platforms (e.g., Salesforce, Veeva, Adobe Experience Cloud, Model N etc.)
Expertise in data ecosystems and analytics platforms (e.g., Databricks) and cloud infrastructure (e.g., Azure)
Ability to define target-state architectures and guide adoption of emerging technologies with a focus on scalability, security, and compliance
Excellent stakeholder management and executive-level communication skills

Job Responsibility

Develop and maintain a comprehensive Commercial Technology “City Plan” mapping platforms, data flows, integration layers, and innovation zones
Define and evolve target-state architectures for CRM, omnichannel engagement, analytics, and field enablement
Ensure architectural consistency across global markets while enabling appropriate local flexibility
Partner with Commercial business leaders to translate strategic objectives into technology capabilities and architectural roadmaps
Collaborate closely with the Enterprise Architecture team to align with enterprise standards, governance, and long-term strategy
Work with Commercial Data IT teams to ensure data architecture, analytics platforms, and governance are embedded in the overall blueprint
Facilitate alignment across IT delivery teams, vendors, and external partners
Lead architecture design for high-impact Commercial use cases, including customer journey orchestration, sales force automation, and digital marketing
Evaluate and recommend emerging technologies to enable Commercial innovation and differentiation
Ensure solutions are scalable, secure, and compliant with regulatory requirements

What we offer

company-sponsored medical, dental, vision, and life insurance plans
discretionary annual bonus
discretionary stock-based long-term incentives
paid time off

Fulltime

Sr. Technical Product Manager

We are seeking a Sr. Technical Product Manager to define and design the foundati...

Location

United States , Frisco; Bellevue

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

7+ years of relevant Product Management experience in a software product development environment with advanced understanding of customer experience. (Required)
Proven track record as a proactive, self-organized leader who can own complex initiatives end to end, navigate ambiguity independently, and bring exec-level presence to every interaction. (Required)
Demonstrated experience working on partner products focused on integration, owning the partner-facing roadmap end to end, and driving the underlying API and integration work (REST, swaggers, contracts, partner onboarding, etc.). (Required)
Demonstrated success directing matrixed resources and delivering software using Agile Scrum methodologies and other commonly used tools across multiple teams. (Required)
Strong requirements elicitation and validated writing skills, including the ability to write concisely and clearly for different audiences. (Required)
Experience with Agile backlog and project management tools (e.g., Jira, Rally, Azure DevOps). (Required)
Experience delivering large and sophisticated business and technology initiatives as a Product Manager or lead technology role. (Required)
Ability to communicate with leadership effectively and efficiently, employing a high degree of collaboration and influence. (Required)
Excellent communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences, including executives and non-technical leaders. (Required)
Deep understanding of platform technologies and components such as security, performance, optimization, and API integration. (Required)

Job Responsibility

Own product vision, roadmap, and strategy for foundational API capabilities that span multiple platforms and partner ecosystems, ensuring end-to-end management and clear communication across stakeholders.
Anticipate industry direction and incorporate market and competitive analysis into product planning to ensure APIs remain future-proof and extensible.
Shift left on business engagement. Proactively partner to shape initiatives, guide IRDs, and define the sequence and value of work before it hits the backlog. Own it end to end from there.
Define and design API performance criteria, non-functional requirements, and ecosystem interaction patterns that scale across multiple partner integrations.
Lead end-to-end delivery from concept through launch, driving execution that produces reliable, secure, scalable, and customer-centric outcomes.
Write detailed capabilities, including swaggers, integration specs, and technical product requirements that translate strategy into actionable engineering work.
Manage product backlog and prioritize based on business and customer impact, partnering w/ engineering leaders, architects, and agile teams to assemble effective delivery squads and run agile ceremonies.
Build and execute plans that produce measurable increases in unassisted digital transactions, proactively managing risks and dependencies.
Conduct quantitative and qualitative analysis to identify product innovation opportunities and root cause production issues.
Apply rapid testing methodologies (paper prototypes, A/B testing, beta and pilot programs) to prioritize product investment and de-risk delivery.

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
paid parental and family leave
family building benefits

Fulltime

New

Senior Account Manager

Walker Sands is looking for a strategic, proactive and client-centric Senior Acc...

Location

United States

Salary:

77500.00 - 89000.00 USD / Year

Walker Sands

Expiration Date

Until further notice

Requirements

4–6 years of experience managing client accounts in a marketing and/or PR agency, preferably in the B2B and/or technology space
Proven ability to manage and grow client relationships with increasing strategic responsibility
Excellent verbal and written communication skills, with confidence presenting to clients
Demonstrated ability to manage budgets, scopes and account profitability
Strong project management and organizational skills, with attention to detail
Ability to lead cross-functional teams and mentor junior team members

Job Responsibility

Manage primary day-to-day client interactions, including internal coordination of responses to client inquiries
Proactively update clients on the status of activities, strategy and deliverables
Establish rapport and foundational trust with clients by providing timely and insightful communication
Coordinate, schedule and facilitate client touchpoints, setting appropriate expectations for outcomes
Support and lead preparation with internal teams for client meetings that drive program momentum and demonstrate agency preparedness
Working with marketing channel teams, facilitate the development, review and delivery of high-quality client-facing materials that align with strategic objectives
Establish and optimize systems and processes that improve program efficiency and performance
Align with channel leaders to ensure clear documentation and tracking of program KPIs, connecting execution to business impact
Translate client goals into actionable plans for internal teams, ensuring clarity and alignment across workstreams
Demonstrate strong understanding of B2B marketing strategy and work with channel experts to apply insights to improve program outcomes

What we offer

Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
Employer-matched 401(k) and access to financial planning services
Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams
Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift
Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
Clear career paths, mentorship programs, and learning events to help you grow professionally
Bonus based on company performance

Fulltime

New

Senior Account Manager

Walker Sands is looking for a strategic, proactive and client-centric Senior Acc...

Location

Salary:

77500.00 - 89000.00 USD / Year

Walker Sands

Expiration Date

Until further notice

Requirements

4–6 years of experience managing client accounts in a marketing and/or PR agency, preferably in the B2B and/or technology space
Proven ability to manage and grow client relationships with increasing strategic responsibility
Excellent verbal and written communication skills, with confidence presenting to clients
Demonstrated ability to manage budgets, scopes and account profitability
Strong project management and organizational skills, with attention to detail
Ability to lead cross-functional teams and mentor junior team members

Job Responsibility

Manage primary day-to-day client interactions, including internal coordination of responses to client inquiries
Proactively update clients on the status of activities, strategy and deliverables
Establish rapport and foundational trust with clients by providing timely and insightful communication
Coordinate, schedule and facilitate client touchpoints, setting appropriate expectations for outcomes
Support and lead preparation with internal teams for client meetings that drive program momentum and demonstrate agency preparedness
Working with marketing channel teams, facilitate the development, review and delivery of high-quality client-facing materials that align with strategic objectives
Establish and optimize systems and processes that improve program efficiency and performance
Align with channel leaders to ensure clear documentation and tracking of program KPIs, connecting execution to business impact
Translate client goals into actionable plans for internal teams, ensuring clarity and alignment across workstreams
Demonstrate strong understanding of B2B marketing strategy and work with channel experts to apply insights to improve program outcomes

What we offer

Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
Employer-matched 401(k) and access to financial planning services
Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
Mix of in-office and remote work, with tools to stay connected across teams
Celebrate five years with a two-week sabbatical and a $2,000 gift
Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
Clear career paths, mentorship programs, and learning events to help you grow professionally

Fulltime

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Customer Value Architect & Journey Mapping Lead - Enterprise Sales Enablement

Job Description

Job Responsibility

Requirements

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What we offer

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