Customer Trust & Security Compliance Program Manager

We're looking for a Customer Trust & Security Compliance Program Manager to own our customer trust, security compliance, and assurance programs. As our first hire in this role, you'll build the operational backbone that lets us ship reliably while maintaining the trust of customers who depend on us with their most sensitive financial and estate planning data. You’ll own our customer trust program, assist with coordination of our SOC 2 program and audits, coordinate customer security diligence responses, and enable our enterprise sales motion through customer-facing security conversations and documentation. You’ll run point on customer DDQ and RFP responses, establishing scalable processes that enable fast, accurate, and consistent turnarounds. This means spending your time running SOC 2 audit cycles, building and scaling trust and compliance processes, responding to customer security questionnaires, and translating between engineering teams, auditors, customers, and leadership. You’ll work closely with the CTO, Chief Legal Officer, Security Engineer, and Revenue teams to make compliance and customer trust strategic advantages rather than overhead. This role is ideal for someone who thrives at the intersection of technical program management and security compliance, enjoys building foundational programs, and wants high-impact visibility at a Series B company where customer trust is a competitive differentiator.