Customer Technical Support Job at Office Angels (Watford)

Customer Technical Support

You will operate as a first interface with Adyen’s merchants across the globe. A...

Location

Mexico , Mexico City

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

At least 4 years of experience as a Customer Technical Support or equivalent, with exposure to payments or financial products
Strong finance and analytical skills and can easily get familiar with internal accounting systems
Affinity with API's, Postman, with internet technologies and knowledge of technical processes (think HTML / JavaScript / Scripting)
Excellent written and verbal communication skills in English
Available to work in person on Paseo de La Reforma/ Mexico City
Strong communication skills and are not afraid of being in direct contact with merchants
Make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests
Self-driven, flexible and have the ability to maintain high levels of productivity with minimal supervision
taking accountability for your work and results delivered
Previous exposure to environments rich in uncertainty and a resulting track record of successfully dealing with ambiguity

Job Responsibility

Be the first point of contact for merchants and commercial teams for financial related issues (reconciliation, payouts, payments settlements, payment status amongst others)
This means reactive/proactive communication in Spanish and English with merchants both via email and on the phone
Educate and advise merchants’ financial teams on how to best gain value from our platform, financial products and features
Receive and analyze merchant pain points and work closely with Adyen’s Finance Product and Development teams to improve or build new products to facilitate merchant’s operations
Be a key source of knowledge on the Adyen platform and APIs, industry-standard integration methods and best practices
Responsible for the merchants’ full lifecycle (integration, expansion and operational excellence)
Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants

Technical Support Specialist, Product Technical Support

The Specialty Products Technical Support Agent strives to deliver on the Antech ...

Location

United States , Loveland

Salary:

25.00 - 28.00 USD / Hour

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required
Customer care and support experience of at least 2 years
Current Veterinary Technology license to practice in Colorado required
Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant)
Full knowledge and understanding of Antech’s products and services
Consistently displays strong analytical and problem-solving ability
Displays excellent communication skills
especially good listening skills
Displays a strong customer focus within a team environment
Is available to, and works cooperatively with, team members

Job Responsibility

Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services
Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics
Responsible for inbound and outbound calls regarding patient-specific immunotherapy
Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy
Promotes health care and disease prevention
Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system
Work in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice
Other duties as assigned in support of customer service, point of care

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

German Technical Customer Support

Location

Portugal , Lisbon or Porto

Salary:

Not provided

Randstad

Expiration Date

June 09, 2026

Requirements

German native/fluent (level C1 minimum)
Must have an EU citizenship card or a Portuguese Residence card
Great communication skills

Job Responsibility

Help customers over the phone, solving technical issues like internet instability, connection, device malfunction, and other similar technical requests

Fulltime

!

Technical Customer Support in Norwegian - Voice/Email/Chat

Do you love exploring new technologies and solving problems? Are you the go-to p...

Location

Portugal , Lisbon (Oriente)

Salary:

Not provided

Randstad

Expiration Date

June 17, 2026

Requirements

proficient in Norwegian and English, both oral and written
previous experience in a call center environment (preferred)
high school diploma or equivalent
higher education degree (a plus)
knowledge of technical troubleshooting methods (a bonus)

Job Responsibility

respond to customer requests via phone, email, chat, social media, and messaging channels
provide pre-sales, general inquiries, and technical support
maintain a consistent brand voice in both private and public interactions
escalate issues to higher support tiers as needed
collaborate with technicians to resolve help tickets
manage an individual ticket queue and follow management direction
review and provide feedback on help content

Fulltime

Technical Customer Support

Our client is a fast-growing Toronto-based cleantech startup building AI-powered...

Location

Canada , North York

Salary:

75000.00 - 90000.00 USD / Year

Randstad

Expiration Date

July 25, 2026

Requirements

2+ years of experience in a technical customer support role
Startup, SaaS, or fast-paced tech environment background — large enterprise or BPO experience alone will not be a fit
Genuine, demonstrable AI tool proficiency — daily use of Claude, Gemini, or ChatGPT is expected and tested in the interview
Comfortable troubleshooting both software and hardware issues
hardware-leaning background is preferred
Hands-on experience with customer support tooling: Intercom, Zendesk, or equivalent
Working knowledge of Excel — data cleanup, error identification, and structured reporting
Strong written and verbal English communication skills

Job Responsibility

Client Support & Technical Troubleshooting
Ticketing, Operations & Onboarding
AI Knowledge Base, Documentation & Reporting

What we offer

Work on high-impact sustainability initiatives with real-world environmental outcomes
Exposure to cutting-edge technologies in IoT, SCADA, and energy systems
Competitive compensation package with potential equity participation
Comprehensive health, dental, and vision benefits
Hybrid work model with strong work-life balance support
Access to on-site facilities such as a gym

Fulltime

Regional Technical Support & Customer Care

Resolve critical product issues at CP through online system support and visit.Pr...

Location

India , Indore

Salary:

Not provided

Randstad

Expiration Date

June 21, 2026

Requirements

14 years of experience

Job Responsibility

Resolve critical product issues at CP through online system support and visit
Provide detailed technical report in case of resolution / non-resolution of complaint to product support team, plant, ERC
Conduct special training session & meet of DETs periodically
Identify requirement and develop new DET at channel partner
Develop technical skill set of DET and technical manpower through proper guidelines and training at CP
Train and assist technical team on modification, repair processes & all technical literature
Track, Analyze & share product failures & performance feedback

Fulltime

Technical Customer Support

General Information Position: Technical Customer Support Languages Required: D...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Full-time work permit is mandatory

Job Responsibility

Develop deep knowledge within a complex product group
Investigate and prioritize advertising issues, raising to a specialist when appropriate for further troubleshooting or de-bugging
Own tasks end-to-end until they are assigned to specialist
Discern product confusion from bugs, determine solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome
Strong interpersonal skills to communicate issue resolution, technical resolution, workarounds, or product confusion to the sales team
Partner with product support group specialists to determine solutions to advertising bugs and product confusion
Facilitate a high-end customer experience related to support for advertising bugs
Mentor team members and own product support areas

Fulltime

Customer Technical Support Specialist

Customer Support Specialist Cardiff (On-site) | Full-time, Permanent £35,000 - £...

Location

United Kingdom , Cardiff

Salary:

35000.00 - 45000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience in a SaaS or software support environment
Strong technical aptitude with clear communication skills
Experience using ticketing/support platforms (e.g. Zendesk, Intercom)
Methodical problem-solving and troubleshooting approach
Comfortable working with AI-powered tools
Able to work on-site daily in Cardiff

Job Responsibility

Deliver support via chat, email, and phone
Troubleshoot software issues and escalate where needed
Support onboarding, training, and best-practice usage
Use remote tools to resolve customer issues
Contribute to AI-assisted support tooling and automation
Maintain knowledge base content and support documentation
Identify trends and feedback insights to product teams
Assist with basic hardware and peripheral queries
Collaborate with internal teams to enhance customer experience

What we offer

Opportunity to join a high-growth tech business
Exposure to cutting-edge AI support tools
Supportive, collaborative team environment
Clear progression opportunities
Competitive salary and benefits
onsite parking

Fulltime

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Customer Technical Support

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Customer Technical Support

Customer Technical Support

Technical Support Specialist, Product Technical Support

German Technical Customer Support

Technical Customer Support in Norwegian - Voice/Email/Chat

Technical Customer Support

Regional Technical Support & Customer Care

Technical Customer Support

Customer Technical Support Specialist

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