Customer Technical Services Analyst II-2 Job at Mastercard (Kuala Lumpur)

Help Desk Analyst II

We are looking for a skilled Help Desk Analyst II to join our team in Appleton, ...

Location

United States , Appleton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a customer service or support-oriented role
1-2 years of hands-on experience providing support for desktop devices, including PCs and laptops
Proficiency in troubleshooting hardware issues and performing device imaging
Familiarity with Windows desktops/laptops and standard provisioning tools
Working knowledge of Active Directory and group management
Experience with Microsoft SCCM and Office 365 applications
Ability to manage service desk tickets and resolve technical concerns effectively
Strong communication and collaboration skills to work within a team-oriented environment

Job Responsibility

Prepare and configure devices for new and existing users, ensuring readiness for deployment
Respond to deskside support requests and troubleshoot technical issues efficiently
Assist with triage and resolution of service desk tickets, handling Level 1 and light Level 2 tasks
Provide coverage for onsite support during team absences or scheduling changes
Perform hardware replacements, desktop imaging, and device setup tasks
Utilize management tools to oversee device configurations and deploy software updates
Update and manage user groups within Active Directory, ensuring proper access permissions
Collaborate with team members in real-time via chat to address and resolve technical challenges

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

Creative Strategist

At EMF Media, the Creative Strategist sits at the intersection of creative and p...

Location

Salary:

Not provided

EMF Media

Expiration Date

Until further notice

Requirements

2+ years in creative strategy, UGC, or performance marketing within e-commerce or DTC
Proven experience sourcing, briefing, and managing UGC creators or influencers with measurable results
Strong grasp of what makes paid social ads convert, with the ability to identify winning creatives and apply those learnings
Hands-on Ads Manager experience and comfort reading campaign data for creative planning
Experience working in fast-paced testing environments with high creative volume and rapid iteration cycles
Knowledge of AI-powered creative production tools and performance tracking platforms such as Motion is a strong plus
Highly organized with strong project management skills and the ability to manage multiple productions simultaneously
Highly autonomous, organized, and a clear communicator
Fluent in English
professional proficiency in French

Job Responsibility

Lead the creation of high-converting ads (video, statics and motion design) for social media from concept to final asset, developing detailed briefs aligned with brand storytelling and paid media goals
Build performance-driven creative strategies rooted in personas, motivators, awareness stages, not just formats or trends
Stay ahead of platform trends and e-commerce best practices to keep creative output competitive
Strategize with Media Buyers on seasonal campaigns and consult with Video Editors and Content Producers on production best practices
Develop scalable testing roadmaps across hooks, angles, personas, offers, structures, and visual approaches
Translate performance insights into actionable creative iterations and clear next steps for production teams
Own the full creative lifecycle: concept ideation → briefing → production feedback → iteration → scaling analysis
Build and manage a diversified pool of UGC creators across verticals, handling outreach, negotiation, onboarding, and long-term relationship management
Activate large-scale UGC campaigns, maintaining structured databases to track creator performance, pricing, and availability
Provide creators with strategic feedback to improve their content delivery (storytelling, pacing, retention, and conversion potential)

What we offer

Join a High-Performance Team: Be part of a fast-growing and impact-driven agency, working alongside top-tier talent focused on results
Work from anywhere, while connecting with a collaborative, high-energy team
Access continuous opportunities to expand your expertise, take on new responsibilities, and accelerate your career trajectory
Collaborative Culture: Be part of a team that values efficiency, transparency, and shared success, where everyone contributes to collective performance
Competitive Compensation: Receive a salary that reflects your skills and experience, complemented by performance-based bonuses

Fulltime

New

Specialist Property Administrative

Our Property Administrative Specialists play an important role in a number of vi...

Location

Mexico , Riviera Nayarit

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Prepare documents using word processing, spreadsheet, database, or presentation software
Serve as the point of contact for clients and vendors
Act as the liaison between the Sales Office and clients throughout the event process
Create a safe workplace
Follow company policies and procedures
Uphold quality standards
Ensure your uniform, personal appearance, and communications are professional
Develop and maintain positive working relationships with other employees and departments
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees

Job Responsibility

Provide administrative support
Serve as the point of contact for clients and vendors
Act as the liaison between the Sales Office and clients throughout the event process
Ensure smooth operations throughout the entire hotel

Fulltime

New

Guest Experience Manager

This role is the heartbeat of the hotel operation, gracefully leading the day-to...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience with OPERA property management system or similar
Relevant experience in a similar managerial role such as Front Office Duty Manager or a Senior Front Office Supervisor
Enthusiastic to escalate your career in Melbourne's iconic new luxury hotel, the tallest hotel in the southern hemisphere
First aid and RSA accredited or willing to be prior to commencement
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Manage day-to-day Front Office operations and ensure the quality and standards of the hotel are met
Lead every aspect of the guest experience journey from beginning to end, creating meaningful moments that go beyond expectations to leave a lasting impression
Deliver a true culture of exceptional service, with room to truly personalise the guest experience in a meaningful way
Continuously seek opportunities to innovate and improve The Ritz-Carlton, Melbourne experience and ensure updated procedure documents reflect this
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries whilst going above and beyond with each guest experience
Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail
Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
Be an expert on the hotel and surrounding area, know it inside and out to exceed guest expectations

What we offer

Exclusive discounts hotel stays at all Marriott International properties for you, your family and friends
Exclusive discounts on Food and Beverage for you at Marriott International properties
Exclusive retail discounts through our mPerks platform achieving savings on you daily purchases such as at both major supermarket retailers or purchases a little less essential as well
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within The Ritz-Carlton or the wider Marriott International portfolio
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Work for the largest and leading hotel company in the world which values equality, diversity and inclusiveness

Fulltime

New

Commis

POSITION SUMMARY Prepare ingredients for cooking, including portioning, choppin...

Location

India , Hyderabad

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Prepare ingredients for cooking, including portioning, chopping, and storing food
Wash and peel fresh fruits and vegetables
Weigh, measure, and mix ingredients
Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist
Prepare cold foods
Operate ovens, stoves, grills, microwaves, and fryers
Test foods to determine if they have been cooked sufficiently
Monitor food quality while preparing food
Set-up and break down work station
Serve food in proper portions onto proper receptacles

Fulltime

New

Loss Prevention Supervisor

Patrol all areas of the property; secure rooms; assist guests with room access. ...

Location

India , Hyderabad

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Patrol all areas of the property
secure rooms
assist guests with room access
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
Monitor Closed Circuit Televisions and alarm systems
Authorize, monitor, and document access to secured areas
Assist guests/employees during emergency situations
Respond to accidents, contact EMS or administer first aid/CPR as required
Gather information and complete reports
Maintain confidentiality of reports/documents, release information to authorized individuals

Fulltime

New

Community Safety Assistant

We are delighted to be recruiting for a new Community Safety Assistant to join o...

Location

United Kingdom , London

Salary:

26775.00 - 29750.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Provide an efficient and proactive administrative function to the Community Safety Team
Coordinate CCTV requests that support police investigations
Carry out desktop research and compile brief reports
Pull chronologies together for legal action
Raise urgent repairs
Monitor stock levels to ensure the swift delivery of appropriate safety items to customers
Proactively build relationships with key colleagues and teams
Support customers that upload noise reports via the Noise App
Assess incoming noise reports or other evidence
Great team player

Job Responsibility

Providing an efficient and proactive administrative function to the Community Safety Team
Coordinating CCTV requests that support police investigations
Carrying out desktop research and compiling brief reports
Pulling chronologies together for legal action
Raising urgent repairs
Monitoring stock levels
Supporting customers that upload noise reports via the Noise App
Assessing incoming noise reports or other evidence
Proactively building relationships with key colleagues and teams

Fulltime

New

Line Chef

Join our kitchen team to showcase your creativity, grow your skills and help del...

Location

United Kingdom , Lancaster

Salary:

12.71 GBP / Hour

Holiday Inn Taunton

Expiration Date

July 12, 2026

Requirements

Previous cooking experience (restaurant, hotel, pub or similar) or a willingness to learn by joining our Chef Academy and completing a funded Level 2 Commis Chef qualification
Knowledge of cooking methods, ingredients, and kitchen equipment
Basic Food Safety certification (or willingness to complete training)
A passion for great food and creating memorable guest experiences
A positive attitude, commitment to teamwork and desire to learn

Job Responsibility

Cook and present dishes to recipe standards, ensuring quality and consistency
Support the creation of daily specials to showcase your skills and excite our guests
Keep food prep areas stocked, clean, and ready throughout service
Follow food safety standards and help minimise waste
Work with your team and Kitchen Manager to deliver excellent guest experiences

What we offer

Career development through fully funded apprenticeships and our Chef Academy
Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support

Fulltime

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Customer Technical Services Analyst II-2

Job Responsibility

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