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Customer Technical Analyst I

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Mastercard

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Location:
Denmark , Ballerup

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers stronger business results.

Job Responsibility:

Working within the Customer Due Diligence (CDD) and Service Operations function, ensuring high‑quality KYC/AML reviews and strict adherence to all relevant regulatory requirements

Requirements:

  • Demonstrates ownership, accountability, and proactive problem-solving
  • Fluent in Danish and English (written and verbal), able to engage effectively with customers
  • Able to manage multiple tasks and adapt to rapidly changing priorities
  • Analytical and detail-oriented
  • Strong problem-solving skills and flexibility
  • Must have been working in the Customer Service before and have the mindset about Customer Service disciplines

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Job Link Share:

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