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Customer Team Lead

United Kingdom, Thursley · Job Posted May 16, 2026
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Job Description

Who are PurpleSector? Born in the white heat of Formula 1™, PurpleSector is an engineering-led, data-driven consultancy that solves complex, high-value challenges. With a team of engineers and data scientists, we use race-derived tools, technologies and techniques to uncover critical insights, prototype and validate solutions, and embed lasting performance improvements. Our mission is to decode complexity, unlock efficiency, and deliver measurable results at race pace - turning challenges into performance gains in weeks, not months. Role Overview We organise around customer-facing team - small, multidisciplinary teams that solve real problems and deliver measurable outcomes. Each Team Lead owns a defined but evolving area of our technical offering, combining • technical capability • and customer / market application You are accountable for • Delivering projects for customers • building and leading a high-performing team • growing your domain through opportunity identification and expansion • shaping repeatable, commercially valuable approaches These domains evolve as we • apply existing technologies in new contexts • expand into new markets • develop new capabilities >> You own outcomes within a domain - and how that domain grows over time

Job Responsibility

  • Lead Customer Delivery: Own delivery of projects end-to-end (scope, plan, execution, outcomes)
  • Work directly with customers to define problems and shape solutions
  • Lead proposals, estimates, and delivery planning
  • Manage risks, dependencies, and commercial performance
  • Make pragmatic trade-offs between speed, cost, and scalability
  • Manage and Develop a Multidisciplinary Team: Line manage a team of up to ~7 people across disciplines
  • Run 1:1s, support development, and manage performance
  • Build a high-trust, high-performance team environment
  • Balance delivery, development, and utilisation
  • Drive Growth Within Your Domain: Identify and develop opportunities within customer engagements
  • Expand successful work across client organisations
  • Act as a clear point of contact for Business Development within your domain
  • Contribute to proposals and commercial development
  • Contribute to improving delivery efficiency over time
  • Own Product Thinking Within Your Domain: Take responsibility for a defined but evolving area of our technical offering
  • Combine technical capability with real-world application to create value
  • Identify where delivery work can become repeatable, scalable approaches
  • Shape these into reusable plays, methods, and assets
  • Assess commercial viability - not just technical interest
  • Collaborate with other teams where capabilities overlap or extend
  • Work with Technical Leadership: Partner with Chief Engineers on solution architecture
  • Work with Technical Community Leads on standards, skills, and capability
  • Ensure delivery aligns with best practice and evolving capability

Requirements

  • Strong experience leading customer-facing technical projects
  • Degree in a relevant discipline, i.e. Computer Science, Software Engineering, or a related technical discipline, or qualified by equivalent industry experience
  • Experience of working within a consultancy environment is beneficial
  • Comfortable working across disciplines (engineering, data, software)
  • Experience managing and developing people
  • Strong communication - able to simplify complexity
  • Commercial awareness and pragmatic decision-making
  • Ability to identify and shape opportunities with customers

What we offer

  • 25 days holiday
  • Pension
  • Life assurance
  • Healthcare
  • Income Protection
  • Employee Assistance Scheme
  • Up to 10% discretionary annual bonus

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