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We are looking for a detail-oriented Customer Svc Sr Coordinator to support daily service and administrative operations in San Antonio, TX. This Long-term Contract position is ideal for someone who enjoys assisting customers, keeping records accurate, and coordinating multiple requests in a fast-paced environment. The person in this role will help manage service-related documentation, respond to inquiries, and ensure internal requests are handled efficiently and professionally.
Job Responsibility
Maintain accurate records by entering, updating, and verifying customer and operational information in company systems
Create, track, and coordinate work orders to support timely completion of service-related requests
Assist with badge processing and access-related requests while ensuring proper documentation is completed
Manage parking reservation requests and help organize related scheduling needs for employees and visitors
Provide responsive customer support by addressing routine questions and helping resolve more complex service issues
Coordinate administrative activities such as routing requests, organizing schedules, and following up on outstanding tasks
Communicate with internal teams and clients to ensure requests are clearly understood and completed on time
Requirements
At least 2 years of experience in customer service, client support, or a similar administrative role
High school diploma or equivalent required
Strong data entry skills with a high level of accuracy and attention to detail
Ability to manage scheduling, reservations, and work order coordination effectively
Solid verbal and written communication skills for interacting with customers and internal stakeholders
Comfortable using basic computer applications and learning internal systems as needed
Ability to handle multiple priorities while maintaining professionalism and organization