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Customer Svc Associate

United States, Redmond · Job Posted May 29, 2026
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Job Description

The role focuses on preparing shipment materials, organizing boxed items, and maintaining reliable processing throughout the workday in an onsite setting.

Job Responsibility

  • Enter shipment and package information into internal shipping systems with a high level of accuracy
  • Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently
  • Create shipping requests and generate labels needed for outgoing deliveries
  • Review domestic and international address details carefully to help ensure packages are routed properly
  • Organize, sort, and stage boxed materials according to shipping instructions and operational priorities
  • Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed
  • Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts
  • Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule

Requirements

  • Enter shipment and package information into internal shipping systems with a high level of accuracy
  • Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently
  • Create shipping requests and generate labels needed for outgoing deliveries
  • Review domestic and international address details carefully to help ensure packages are routed properly
  • Organize, sort, and stage boxed materials according to shipping instructions and operational priorities
  • Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed
  • Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts
  • Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule
  • Basic computer proficiency with the ability to learn shipping and data-entry applications quickly
  • Prior experience in customer service, logistics support, shipping, or administrative data entry is helpful
  • Ability to stay focused on repetitive tasks while maintaining accuracy during a full workday
  • Comfortable working in an onsite environment and following established operational procedures
  • Capable of reading and interpreting detailed address information, including international destinations
  • Able to lift and move packages weighing up to 50 pounds
  • Strong reliability, punctuality, and commitment to consistent attendance
  • Willingness to participate in an onsite interview and complete the required background screening

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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