Customer support volunteer Job at Prepare + Prosper (Minneapolis)

New

Volunteer Operations Officer

We are recruiting for two passionate and people focused Volunteer Operations Off...

Location

United Kingdom , Manchester

Salary:

27000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

April 01, 2026

Requirements

Genuine passion for the power of volunteering and its impact on communities
Understanding of what is required to support volunteers, either through leading them in previous roles or volunteering yourself, ideally in diverse community settings
Organised and comfortable working in a fast-paced environment
Ability to take initiative, adapt to change, and bring creativity and resilience to work
Experience in using systems and processes to administrate projects with a high level of attention to detail
Enjoy building and managing relationships and regularly communicating with a mix of people including volunteers, local authority leaders, and internal colleagues
Natural collaborator and team player, committed to working across departments and with external partners
Commitment to increasing diversity in volunteering
Flexible approach to working, fitting an event of this scale

Job Responsibility

Support the volunteer function within the project team, including programme development, integration and operational delivery for the Grand Départ GB 2027 Volunteering Programme
Support us to deliver a world-class volunteer experience from recruitment to on-the-ground delivery, to leaving a lasting impact and legacy of volunteering
Collaborate with internal teams, local authorities, and community partners to ensure a joyful experience for all
Manage key programme elements (shared between the two officers) including system development and management, recruitment, communications and engagement, wellbeing and recognition, uniform, deployment plans and logistics, event time requirements and on the day volunteer experience
Be a key point of contact for our volunteers, local authorities, and community partners, providing excellent customer service and a supportive and positive approach for all
Support with the processing of volunteer applications through our Volunteer Management System
Directly Manage and support volunteers as required
Travel across Scotland, England and Wales to deliver recruitment and training events as required – including some weekend and evening work on occasion

What we offer

Cycle to Work Scheme
Generous Holidays (25 days + bank holidays)
Holiday purchase scheme
Life Assurance
Pension

Fulltime

Engagement Coordinator

We are looking for an organized and personable Engagement Coordinator to join ou...

Location

United States , Omaha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong communication skills, both verbal and written, to effectively engage with volunteers and team members
Proven customer service skills with the ability to create a welcoming and supportive atmosphere
Excellent organizational skills to manage multiple tasks and maintain accurate records
Interpersonal skills to build positive relationships and interact professionally with diverse groups
Ability to remain on your feet and walk frequently throughout the day
Proficiency in handling email communications and responding promptly to inquiries
Experience answering inbound calls and providing clear, concise information
A friendly and approachable demeanor with a proactive attitude.

Job Responsibility

Welcome and check in volunteers upon their arrival, ensuring a friendly and efficient process
Act as a liaison by frequently moving between the entrance and the volunteer room to provide assistance and maintain coordination
Offer exceptional customer service by addressing questions or concerns from volunteers with attention to detail
Maintain accurate records of volunteer check-ins and ensure all necessary information is documented
Foster a positive and welcoming environment for volunteers, encouraging engagement and participation
Communicate effectively via email and phone to provide updates or answer inquiries as needed
Assist with organizing volunteer schedules and ensuring all roles are adequately filled
Support the team in maintaining a well-organized and functional volunteer room
Handle inbound calls and provide relevant information to callers in a clear and helpful manner.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan.

Fulltime

Aged Care Volunteer Visitor

The Aged Care Volunteer Visitor Scheme (ACVVS) is a government funded program ai...

Location

Australia , Lismore

Salary:

Not provided

Northern Rivers Community Gateway

Expiration Date

Until further notice

Requirements

Must be over 18 years of age
Must undergo a National Police Check

Job Responsibility

Provide regular contact to a local socially isolated older person
Commit at least one hour per fortnight, for at least 6 months, to providing companionship and friendship
Conduct face-to-face visits or other communication methods
Customize visits which may include conversation, listening to music, walks, gardening, games, theatre

What we offer

Orientation, induction and insurance provided
Personalized, ongoing support from a Project Officer
Recognition, rewards and special events
Access to ongoing training opportunities

Parttime

Volunteer & Community Champion

Location

United Kingdom , Hinckley

Salary:

26500.00 - 29500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrable evidence of working in line with TAAS values
A collaborative and inclusive approach to achieving shared goals
Passion for the work and mission of TAAS
Experience in a customer-facing or community-focused role
Experience of working with or supporting volunteers
Excellent interpersonal and communication skills
Ability to build trust and positive relationships with a wide range of people
Strong organisational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Confidence handling confidential information appropriately

Job Responsibility

Act as a key point of contact for volunteers, supporting enquiries, issues and engagement
Coach Volunteer & Community Champions, promote consistent volunteering standards and help deliver clear communications
Support volunteer onboarding, training and experience improvements using data and insight
Lead national corporate volunteering partnerships to ensure safe, consistent and value-adding activity
Main contact for volunteers through their journey
Support onboarding, induction and training access
Deliver tasters/introductions and signpost development
Provide guidance and help resolve issues professionally
Ensure volunteer records and hours are accurately logged
Drive local volunteer recruitment and community engagement

What we offer

Enhanced annual leave, with even more added as your service grows
Additional annual leave purchase options
Enhanced sick pay
Life assurance
Blue Light Card eligibility and access to generous discount schemes
A supportive, purpose-driven team
Access to our comprehensive Employee Assistance Programme

Fulltime

Volunteer & Community Champion

Volunteer & Community Champion - South. Join Our Lifesaving Team. At TAAS, you’l...

Location

United Kingdom , Hemel Hempstead

Salary:

26500.00 - 29500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrable evidence of working in line with TAAS values
A collaborative and inclusive approach to achieving shared goals
Passion for the work and mission of TAAS
Experience in a customer-facing or community-focused role
Experience of working with or supporting volunteers
Excellent interpersonal and communication skills
Ability to build trust and positive relationships with a wide range of people
Strong organisational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Confidence handling confidential information appropriately

Job Responsibility

Main contact for volunteers through their journey
Support onboarding, induction and training access
Deliver tasters/introductions and signpost development
Provide guidance and help resolve issues professionally
Ensure volunteer records and hours are accurately logged
Drive local volunteer recruitment and community engagement
Promote volunteering at events and with local partners
Facilitate corporate volunteering days and community opportunities
Collaborate with Fundraising to connect volunteers to activities
Maintain records, use digital systems and share insight

What we offer

Enhanced annual leave, with even more added as your service grows
Additional annual leave purchase options
Enhanced sick pay
Life assurance
Blue Light Card eligibility and access to generous discount schemes
A supportive, purpose-driven team
Access to our comprehensive Employee Assistance Programme

Fulltime

Tax preparer

Work one-on-one with customers. Prepare their tax returns and get them their max...

Location

United States , Minneapolis; St. Paul; Bloomington; Hopkins

Salary:

Not provided

Prepare + Prosper

Expiration Date

Until further notice

Requirements

Knowledge of basic income tax preparation and meet one of the following: Have filed your own tax return
Taken a tax law or income tax accounting course at the college level
Work in the accounting field
Ability to effectively communicate and engage with customers
Computer proficient
Enjoy working in an ethnically and socio-economically diverse environment

Job Responsibility

Prepare state and federal tax returns using TaxSlayer software
Ask customers if they’d like to save some of their refund
Direct customers to work with the customer support volunteer to talk financial services
Provide stellar customer service and maintain customer privacy

New

Assistant Shop Manager

Are you passionate about customer service, thrive on challenges, and enjoy worki...

Location

United Kingdom , Arnold

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a retail environment
Strong customer service skills with the ability to uphold high service standards
Ability to recruit, train, and motivate volunteers
A valid driving licence and access to a vehicle

Job Responsibility

Assist the manager to: Maintain and grow shop income and profit potential
Implement agreed promotions, including Rainbows’ seasonal campaigns
Ensure sufficient saleable stock by generating donations from the public and other sources
Achieve budgeted income and profit figures, proactively addressing any shortfalls
Monitor stock turnover to maintain a fresh and appealing shop floor
Encourage donors to sign up for the Gift Aid scheme
Support and motivate volunteers to deliver excellent customer service

What we offer

Eligibility to join blue light card discount scheme and Company Shop
Healthcare Cashback plan
Life Assurance
27 days holiday (pro rated) plus bank holiday allowance but expectation to work bank holidays in this role
Contributory pension scheme
Free access to an employee assistance programme
Wellbeing support and access to Mental Health First Aiders
Unofficial benefits: Fun events, All staff away days, Guest visitors

Parttime

Deputy Hub Manager

The Retail team at Arthur Rank Hospice play a vital role in raising essential fu...

Location

United Kingdom , Pampisford

Salary:

24937.00 - 26598.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of working in a similar retail environment
Experience of income and expenditure reporting
Physically capable (with reasonable adjustments for disabled candidates) of meeting job requirements involving manual handling and physical activity

Job Responsibility

Managing the ongoing supply and rotation of stock donations along with identifying new income streams and opportunities
Support the Hub team (staff and volunteers) to ensure the delivery of excellent customer service
Creating and maintaining a safe working environment for staff, volunteers and customers
Supporting our team of van drivers with collections

Parttime

Customer support volunteer

Prepare + Prosper

Location:
United States , Minneapolis ▼
St. Paul
Bloomington
Hopkins

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 11, 2025

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