Customer Support Trainee Job at Lanka Staff (Colombo)

IT Support - Trainee

You will provide professional, jargon free IT assistance to our clients. You don...

Location

United Kingdom , Guildford

Salary:

25000.00 - 26000.00 GBP / Year

ramsac

Expiration Date

Until further notice

Requirements

The ability to be self-motivated and highly organised
A genuine interest in IT and a desire to build your career
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user
Experience of providing great customer service
The ability to remain calm and to make clients feel that they are the most important person on the planet
Able to mentor less experienced colleagues as necessary
Can do attitude in assisting your peers with any questions or challenges they may encounter

Job Responsibility

Help our clients with any tech question they need to raise, by phone, portal or email
Deal with a wide variety of users with varying levels of technical knowledge
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails
Escalate issues quickly when appropriate
Liaise with third parties and log tickets for vendor support and warranty claims
Research issues for which you don’t have an immediate answer
Adhere to average daily ticket closure targets
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return
Manage changes in a way that minimises risks to the client’s ability to operate

What we offer

On the job learning
Industry accredited qualifications
A proven career development path

Customer Relationship Management Trainee

As Customer Relationship Trainee you will support the management and administrat...

Location

Mexico , Mexico City

Salary:

Not provided

BMW

Expiration Date

Until further notice

Requirements

Recent university graduate, preferably in Business Administration, Marketing, Industrial Engineering, Economics, or related fields
Up to 2 years of work experience, preferably in analysis, marketing, sales, or project management
Basic knowledge of data handling, analysis, and CRM tools
Strong analytical skills and the ability to work with large volumes of information
Good communication skills and ability to work effectively in a team
Proactive, organized, and detail-oriented
Intermediate level of English, both spoken and written

Job Responsibility

Manage the area budget and support internal processes with Finance, Purchasing, and Legal departments
Collaborate on special projects and events across different teams
Support supplier management and internal purchase requisitions
Ensure compliance with data privacy regulations and maintain weekly status updates
Develop CRM analytics for Latin American importers and prepare monthly dealer ranking reports
Coordinate prospect surveys (online, test drive, and lost sales) and collaborate with creative agencies on visual materials
Manage customer segmentation for marketing campaigns and events to optimize targeting

Trainee Mortgage Advisor

Unlock your potential with a career as a Trainee Mortgage Advisor at Haysto - an...

Location

United Kingdom , Norwich

Salary:

25000.00 GBP / Year

Haysto

Expiration Date

Until further notice

Requirements

Confident communicator on telephone, face-to-face, or email
Driven, proactive, and ready to take initiative
Able to learn quickly and a natural self-starter
Comfortable building solid relationships with customers and colleagues
Highly organised with sharp time management
Tech-savvy and confident with digital tools
Embrace change and continuous improvement
Excellent verbal and written communication skills
Ambitious and a self-starter
Proven ability to develop strong relationships

Job Responsibility

Initially work in Customer Support reporting to Head of Operations to manage new and existing customers
Keep in close contact with lenders, conveyancers, and surveyors to provide updates to customers
Work with Sales Consultants to enable high-quality customer service
Look at the bigger picture, keeping a close eye on processes and feedback
Ensure compliance and Haysto’s values are at the heart of everything
After transition: Provide exceptional advice to customers from initial enquiry to completion
Act as a critical feedback loop for Operations and Development teams

What we offer

36 days holiday including a day off for Birthday
Company Pension Scheme
Company Equity Scheme via Vestd
Access to Counselling via SPILL Mental Health Platform

Fulltime

Store Manager Trainee

The Store Manager Trainee position involves leadership and management responsibi...

Location

United States of America , Casa Grande

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working in the conditions described below
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
Ability to supervise and manage the functions listed in the CSR and ASM job description
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate (orally and in writing) in English
Perform other duties as assigned or delegated by his/her supervisor

Job Responsibility

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
Maintain a professional and supportive image among subordinates and supervisor
Schedule employees within Company guidelines to maximize customer service and maintain site image
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
Develop positive and professional relationships with all suppliers
Promote excellent service and resolve customer complaints in a timely, professional manner
Promote and ensure a safe, positive public image within the neighboring community
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
Train all employees ensuring that customer service, site image and marketing execution meet Company standards

Fulltime

Sales Executive Trainee

An exciting opportunity to start your career in automotive sales with one of the...

Location

United Kingdom , Southampton/Portsmouth

Salary:

Not provided

ADAMS MOREY LTD

Expiration Date

Until further notice

Requirements

Excellent communication and interpersonal skills
A positive, can-do attitude
Strong attention to detail and organisational skills
Willingness to learn and take initiative
GCSEs (or equivalent) in English and Maths
Full UK driving licence (or working towards one) preferred

Job Responsibility

Support the sales team in promoting and selling new and used DAF trucks and other commercial vehicles
Build relationships with new and existing customers
Assist in preparing quotations, proposals, and vehicle handovers
Maintain accurate records using our CRM and sales systems
Learn about vehicle specifications, financing options, and aftersales services
Deliver excellent customer service, both face-to-face and over the phone

What we offer

Employee Assistance program
Mental Health First Aiders within the business
Free Flu jabs if you are ineligible through the NHS
Free eye test plus £70 contribution towards glasses for display screen users
Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
Free Independent mortgage advice service
Pension Scheme
Salary Sacrifice(if eligible)
Staff Events

Fulltime

Trainee Account Manager

Trainee Account Manager at Affinity Workforce Solutions, an innovative and indus...

Location

United Kingdom , Bristol

Salary:

24000.00 - 26000.00 GBP / Year

AFFINITY WORKFORCE

Expiration Date

Until further notice

Requirements

A proactive and ‘can-do’ attitude
Ideally previous experience within a customer orientated role – demonstrating your passion to deliver excellent services and to build long-lasting relationships
Excellent communication skills – both written and verbal
Excellent organisation skills and the ability to prioritise workload
Resilience and tenacity to overcome challenges
To be a supportive and engaging team member

Job Responsibility

Working across large-scale accounts providing exceptional customer service and developing long-lasting relationships with our customers

What we offer

Quarterly bonus
Fantastic work-life balance
Industry-leading training and development
Clear and defined career pathways for progression, with the opportunity to be promoted every 6 months
Flexible working pattern during school holidays

Fulltime

Trainee Property Manager

This is an exciting opportunity to join a well-established letting agency in Edi...

Location

United Kingdom , Edinburgh

Salary:

26500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in administration and customer service
Strong organisational and communication skills
Ability to work under pressure and as part of a team
Professional appearance and attitude
Full clean driving licence

Job Responsibility

Assist with inventories, tenant check-ins and check-outs
Prepare and manage tenancy leases
Handle landlord and tenant queries
Schedule property inspections and compile reports
Conduct property viewings and update landlords
Support management of rent arrears and tenancy deposits
Learn about HMO licensing, tenant referencing, and maintenance coordination

What we offer

Up to 35 days holiday (based on service length)
Private healthcare
Bonus scheme

Fulltime

Pet Groomer Trainee

If you love animals and are open to paid training, we're excited to invest in yo...

Location

United States , Missoula

Salary:

Not provided

Aussie Pet Mobile of NW Tucson

Expiration Date

Until further notice

Requirements

Strong work ethic
Positive attitude
Team player with great customer service and communication skills
Clean driving record
Experience with animals (dogs, horses, etc.) is a plus, but not required

Job Responsibility

Focus on providing luxury one-on-one care to pups daily while working independently in our grooming vans
Enjoy the ongoing support of our in-house concierge and fleet teams that handle scheduling and van maintenance so you can groom
Fall in love with grooming with a manageable daily schedule while focusing on safety and quality with every appointment

What we offer

Paid training
Mentorship
Work just three 12-hour shifts per week — enjoy a four-day weekend every week
Groomer-First Culture – Your safety, comfort, and well-being are our top priorities
PTO
Fuel Cost Covered
Supplies/Tools Provided
Great Benefits Package
Appointment Schedule Managed by Office
Competitive Compensation - Commission & Tips

Fulltime

Customer Support Trainee

Lanka Staff

Location:
Sri Lanka , Colombo

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Customer Support Trainee

Lanka Staff

Location:Sri Lanka , Colombo

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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IT Support - Trainee

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Location:
Sri Lanka , Colombo

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 08, 2026