Customer Support Specialist Job at Robert Half (Silver Spring)

Customer Support Specialist

In healthcare, communication needs to be both efficient and empathetic. We’re se...

Location

United States , Elfin Forest

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of customer service experience (healthcare or call center preferred)
Familiarity with medical terminology or insurance processes is a plus
Strong communication and multitasking abilities
EMR/EHR Systems: Epic, Cerner, or similar (preferred)
Microsoft Office Suite (required)
CRM or call center systems (preferred)
Strong attention to detail and data accuracy
Ability to handle high call volumes and prioritize tasks
Professionalism and ability to handle sensitive information

Job Responsibility

Handle inbound and outbound calls related to scheduling, billing, and general inquiries
Assist with appointment coordination and follow-ups
Maintain accurate records within EMR/EHR systems
Verify patient information and update records as needed
Resolve issues or escalate concerns appropriately
Support administrative tasks such as data entry and documentation
Ensure compliance with HIPAA and internal policies

What we offer

Medical
vision
dental
life insurance
disability insurance
401(k) plan
free online training

Fulltime

Customer Support Specialist

We are seeking a detail-oriented and customer-focused Customer Support Specialis...

Location

United States , Bethlehem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service or customer support experience preferred
Strong proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to problem-solve and work effectively in a fast-paced environment
Experience with CRM systems is a plus
High school diploma or equivalent required
associate or bachelor's degree preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Resolve customer issues and escalate complex concerns when needed
Maintain accurate customer records and interaction notes in company systems
Use Microsoft Outlook to manage communications and schedule follow-ups
Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel
Create and edit customer correspondence and documentation in Microsoft Word
Collaborate with internal teams using Microsoft Teams and other communication tools
Provide product, service, and account information to customers
Identify opportunities to improve processes and enhance the customer experience

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Support Specialist

We are looking for a DETAIL ORIENTED Customer Support Specialist to support our ...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in administrative support, in the accounting, banking, or finance industry
Practical knowledge of accounting software systems and experience working within structured financial platforms
Hands-on experience with Great Plains, IBM AS/400, or comparable enterprise accounting and management systems
Strong Microsoft Excel skills with the ability to organize, analyze, and reconcile financial information
Understanding of core accounting functions, cash activity tracking, and transactional processing
Experience supporting banking operations, including check handling, credits, and payment-related activities
High attention to detail, sound judgment with financial data, and the ability to manage multiple priorities accurately

Job Responsibility

Oversee daily cash positioning by tracking incoming and outgoing funds and maintaining accurate visibility into account balances
Coordinate banking activities, including transaction monitoring, account support, and follow-up on treasury-related issues
Process checks, credits, and other payment activity while ensuring timely and accurate recording in financial systems
Prepare and update spreadsheets, reconciliations, and reports to support cash activity analysis and operational decision-making
Assist with accounting tasks tied to treasury operations, including transaction review, documentation, and record maintenance
Work across accounting software platforms and internal management systems to enter, validate, and retrieve financial information
Support system-based treasury workflows involving tools such as Great Plains and IBM AS/400 as part of day-to-day operations
Help strengthen process accuracy by identifying discrepancies, resolving routine issues, and maintaining organized financial data

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Customer Support Specialist

Location

United States , Bethesda

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Resolve issues and document outcomes in CRM systems
Document customer interactions accurately in internal systems
Maintain up-to-date knowledge of company products, services, and policies
Identify service trends and improvement opportunities
Escalate complex issues to internal teams

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Support Specialist

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Resolve customer issues related to orders, accounts, billing, or products/services
Document customer interactions accurately in internal systems
Escalate complex concerns to the appropriate department when needed
Maintain up-to-date knowledge of company products, services, and policies
Collaborate with internal teams to improve service delivery and customer satisfaction.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer support specialist

Job opportunity: Remote Care Technical Support Specialist. Location: Solihull. S...

Location

United Kingdom , Solihull

Salary:

26000.00 - 27300.00 GBP / Year

Randstad

Expiration Date

June 20, 2026

Requirements

Good verbal and written communication skills in English and local language
Fluent in English
Successful engagement with customers
Experience in use of analytical tools and software
Ability to work within a team in a fast-paced changing environment
Strong organizational and follow-up skills
Attention to details
Need to have an own car
Track record as a technical specialist or in a customer service role

Job Responsibility

Is readily available to callers to respond and to document inquiries regarding technical questions, issues and/or complaints, as well as adverse events by identifying and collecting relevant information from callers
Documents all product contacts via active and clear notetaking
Prepares Field Contact Reports (FCRs) and forwards them to the Product Performance Group per department policies
Adheres to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy
Maintains professional, positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Fulltime

Customer Support Specialist

The Customer Support Specialist is a senior, non‑customer‑facing role within our...

Location

Lithuania , Vilnius

Salary:

2800.00 - 3600.00 EUR / Month

Owens Corning

Expiration Date

Until further notice

Requirements

Strong working knowledge of Order-to-Cash processes
Expertise in ERP systems (SAP or equivalent), CRM tools, and EDI environments
Good understanding of pricing data and invoicing flows
Strong attention to detail with the ability to work accurately with data
Ability to prepare, maintain, and interpret operational reporting and KPIs
Strong organizational and knowledge-transfer skills
Comfortable working in a back-office, non-customer-facing role
Fluent in English (written and spoken)
Bachelor's degree in Business, Supply Chain, Finance, or a related field
Experience in OTC, Order Management, Shared Services, or similar operational environments

Job Responsibility

Act as a Subject Matter Expert for system-related tools (SAP, CRM, EDI), supporting and enabling their effective use within the team
Maintain and improve operational processes, reporting, and KPIs, ensuring data accuracy and visibility
Monitor trends, highlight deviations, and support issue resolution
Support daily Order-to-Cash activities, including: Resolving EDI order errors, Intercompany order follow-up, Invoice cancellations and corrections, Credit and debit note processing, Rebate support, Proof of Delivery (POD) monitoring
Maintain and update pricing data based on approved inputs and proactively flag inconsistencies
Set up, update, and maintain customer, material, freight, and logistics master data in ERP systems
Support the Supervisor through data preparation, reporting, and operational input
Develop and maintain onboarding materials and training packs
Support onboarding and training of new team members
Collaborate closely with internal stakeholders to support system- and data-related operations

What we offer

Opportunity to work in an international Excellence Hub environment
Exposure to regional European operations and cross-functional collaboration
Hybrid working model
A modern and welcoming office in Vilnius
Private health insurance
Annual performance-based bonus
Access to global learning and development opportunities

Fulltime

Customer Support Specialist

Location

Philippines , Manila

Salary:

Not provided

gamdom

Expiration Date

Until further notice

Requirements

Previous customer service experience (iGaming experience is a plus).
Tech-savvy, with a passion for customer service and the ability to quickly adapt to new tools and software.
Experience in cryptocurrency is an advantage.
Strong written and verbal communication skills in English (fluency in Turkish, French, Spanish, or Japanese is an additional plus).
Ability to collaborate effectively with a remote team, fostering a positive and supportive work environment.
Capable of working autonomously and making sound decisions to address customer needs.
Flexibility: Willingness to learn and work varying shifts in a 24/7 support team.

Job Responsibility

Customer Support: Deliver prompt and effective assistance to our customers. Queries can vary from informing clients about available deposit methods, guiding customers through current offers, advising on bet settlements, explaining internal rules, and more.
Technical Troubleshooting: Resolve technical issues and guide clients through problem-solving processes, with a focus on customer satisfaction and first-contact resolution.
iGaming Interest/Experience: Leverage your passion for iGaming and eSports, even if you're new to the field, to provide informed and helpful assistance to clients.
Team Collaboration: Work closely with a diverse team in a remote environment to ensure seamless communication and coordination, contributing to a positive team culture.
Independent Problem Solving: Demonstrate the ability to work independently and make informed decisions to address client needs and concerns.

What we offer

25 days of PTO
Equipment allowance
Flexible remote work

Fulltime

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