Customer Support Specialist Job at Robert Half (Blaine)

Customer Support Specialist

Robert Half

Location:
United States , Blaine

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.

Job Responsibility:

Schedule installation appointments to ensure timely and efficient project completion
Monitor and manage pending installations, verifying product delivery and labor readiness
Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy
Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks
Assign installation crews to projects based on their relevant experience and expertise
Maintain inventory records and provide timely updates on product arrivals to stakeholders
Address and resolve customer concerns to uphold high satisfaction levels
Process payments and manage funding for completed jobs in compliance with company standards
Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively
Perform additional administrative duties as required to support team goals

Requirements:

Minimum of 2 years of administrative experience, with preference for 5 years or more
Familiarity with industry-specific practices and requirements
Proficiency in Microsoft Dynamics CRM and other relevant software tools
Strong organizational and data processing skills to manage high volumes of information
Excellent communication skills for customer interactions and team coordination
Ability to work independently and adapt to fast-paced environments

Nice to have:

Previous experience in customer service or operations roles
Knowledge of ERP systems and compliance standards is highly desirable

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

Work Type:

On-site work

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