Customer Support Specialist Job at Robert Half (Bethesda)

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Customer Support Specialist

As a Customer Support Specialist, you'll be the first point of contact for merch...

Location

Colombia

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

Experience in SaaS or eCom customer support for at least 1 year
Experience supporting Shopify merchants
Experience using Intercom, Zendesk, or similar support platforms
Experience using Slack

Job Responsibility

Help customers troubleshoot issues
Answer product questions
Guide merchants through best practices
Ensure every interaction leaves them with an exceptional experience
Work closely with Customer Success, Engineering, and Product teams to resolve issues quickly while identifying opportunities to improve both product and support processes

Fulltime

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Hyattsville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years in customer service or support role
Strong problem-solving and communication skills
Experience using CRM systems such as Salesforce or HubSpot

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a professional and timely manner
Troubleshoot and resolve product or service issues effectively
Document customer interactions and resolutions in CRM software
Collaborate with internal teams to escalate and resolve complex customer concerns
Identify opportunities for process improvement based on customer feedback

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Support Specialist

In healthcare, communication needs to be both efficient and empathetic. We’re se...

Location

United States , Elfin Forest

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of customer service experience (healthcare or call center preferred)
Familiarity with medical terminology or insurance processes is a plus
Strong communication and multitasking abilities
EMR/EHR Systems: Epic, Cerner, or similar (preferred)
Microsoft Office Suite (required)
CRM or call center systems (preferred)
Strong attention to detail and data accuracy
Ability to handle high call volumes and prioritize tasks
Professionalism and ability to handle sensitive information

Job Responsibility

Handle inbound and outbound calls related to scheduling, billing, and general inquiries
Assist with appointment coordination and follow-ups
Maintain accurate records within EMR/EHR systems
Verify patient information and update records as needed
Resolve issues or escalate concerns appropriately
Support administrative tasks such as data entry and documentation
Ensure compliance with HIPAA and internal policies

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Support Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

Netherlands , Amsterdam

Salary:

Not provided

Boeing

Expiration Date

July 18, 2026

Requirements

3+ Years of Customer support, Customer service, or Supply Chain experience
3+ years of experience developing presentations for and presenting to leadership and colleagues
Experience with Excel, Access, or other database management
Strong written and verbal communication skills in English are necessary
Experience communicating and collaborating directly with internal or external customers, peers, other employees, and all levels of leadership

Job Responsibility

Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution
Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services
Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders
Manage and execute supplier management strategies to ensure on-time delivery
Manage the approval of RFQs and proposals for individual
Assists in the analysis of supplier and customer data regarding products and services to include repair capabilities, capacity, and performance
Monitoring dashboards and/or reports out of Spotfire (and other reporting tools) and review/create reporting and/or analytics using Microsoft Excel and/or Smart Sheet tool
Will work closely with leadership, program managers, supply chain, product line team and other key stake holders to support OTD objectives
Be able to communicate and present clear & effectively
Complete tasks with little to no supervision

What we offer

Competitive base pay and incentive programs
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations

Fulltime

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Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Bethesda

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred
Must be legally authorized to work in the United States

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

Medical
vision
dental
life and disability insurance
Company 401(k) plan

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