Customer Support Specialist Job at Robert Half (Rockville)

New

Customer Support Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

Netherlands , Amsterdam

Salary:

Not provided

Boeing

Expiration Date

July 18, 2026

Requirements

3+ Years of Customer support, Customer service, or Supply Chain experience
3+ years of experience developing presentations for and presenting to leadership and colleagues
Experience with Excel, Access, or other database management
Strong written and verbal communication skills in English are necessary
Experience communicating and collaborating directly with internal or external customers, peers, other employees, and all levels of leadership

Job Responsibility

Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution
Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services
Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders
Manage and execute supplier management strategies to ensure on-time delivery
Manage the approval of RFQs and proposals for individual
Assists in the analysis of supplier and customer data regarding products and services to include repair capabilities, capacity, and performance
Monitoring dashboards and/or reports out of Spotfire (and other reporting tools) and review/create reporting and/or analytics using Microsoft Excel and/or Smart Sheet tool
Will work closely with leadership, program managers, supply chain, product line team and other key stake holders to support OTD objectives
Be able to communicate and present clear & effectively
Complete tasks with little to no supervision

What we offer

Competitive base pay and incentive programs
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations

Fulltime

New

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Bethesda

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred
Must be legally authorized to work in the United States

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

Medical
vision
dental
life and disability insurance
Company 401(k) plan

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Support Specialist

Location

United States , Silver Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills
CRM experience preferred

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

Medical, vision, dental, life and disability insurance
401(k) plan

Customer Support Specialist

We're looking for a Customer Support Specialist to join our Customer Support tea...

Location

United States

Salary:

57000.00 - 71314.00 USD / Year

AbsenceSoft

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Communications, Technology, or a related field — or equivalent experience
2–4 years of experience in customer support, SaaS application support, or client-facing roles
Proven expertise with support tools and case management systems (e.g., Zendesk, Salesforce Service Cloud)
Demonstrated ability to resolve highly complex customer issues with minimal supervision
Strong communication skills, with the ability to explain technical solutions clearly to varied audiences
Ability to professionally navigate customer frustration and de-escalate challenging interactions

Job Responsibility

Resolve complex, time-intensive customer issues that require deep product knowledge, advanced troubleshooting, and multi-step investigation across interconnected system components
Validate and reproduce suspected product defects escalated from Tier 1, conducting thorough testing to identify root causes, conditions, and scope of impact
Collaborate with Product and Engineering teams to document defects with clear reproduction steps, supporting evidence, and business impact analysis
Utilize support tools — including Sumo logs and DataDog — to diagnose system issues, analyze performance, and conduct technical investigation
Serve as an escalation resource for Tier 1 analysts on complex application issues, providing guidance on advanced troubleshooting and product functionality
Document comprehensive application solutions and complex workflows, contributing to knowledge base content that elevates overall team capabilities
Build deep expertise in assigned product domains, staying current on the product roadmap, known issues, and complex configuration scenarios
Participate in maintaining company security controls and compliance standards within your role

What we offer

Impact that matters
Flexibility and trust. We’re remote-first and results driven
Growth and development
Competitive rewards: comprehensive benefits, a performance-based bonus program, and equity opportunities
Time for life: flexible time off, paid holidays, and flexible leave programs
Belonging and balance

Customer Support Specialist

Join our growing team as a Customer Support Agent, where your strong customer se...

Location

Salary:

Not provided

gamdom

Expiration Date

Until further notice

Requirements

Previous customer service experience (iGaming experience is a plus)
Tech-savvy, with a passion for customer service and the ability to quickly adapt to new tools and software
Experience in cryptocurrency is an advantage
Strong written and verbal communication skills in English (fluency in Turkish, French, Spanish, or Japanese is an additional plus)
Ability to collaborate effectively with a remote team, fostering a positive and supportive work environment
Capable of working autonomously and making sound decisions to address customer needs
Flexibility: Willingness to learn and work varying shifts in a 24/7 support team

Job Responsibility

Deliver prompt and effective assistance to our customers
Resolve technical issues and guide clients through problem-solving processes
Leverage your passion for iGaming and eSports to provide informed and helpful assistance to clients
Work closely with a diverse team in a remote environment to ensure seamless communication and coordination
Demonstrate the ability to work independently and make informed decisions to address client needs and concerns

What we offer

25 days of PTO
Equipment allowance
Flexible remote work

Fulltime

Customer Support Specialist

We are seeking a Customer Support Specialist to provide exceptional service to c...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Strong communication and problem-solving skills

Job Responsibility

Respond to customer inquiries via phone, email, and chat
Resolve issues and document outcomes in CRM systems
Escalate complex issues to internal teams
Identify service trends and improvement opportunities

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

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