Customer Support Specialist - Chinese & English Speaking Job at Ledger (London)

New

Athletic Trainer (LAT)

Conduct assessments of injuries and refer patients to the appropriate healthcare...

Location

United States , Burlington

Salary:

26.55 - 39.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Current Athletic Training certification by the Board of Certification for the Athletic Trainer (BOC)
Currently licensed or eligible for Athletic Trainer license issued by the state in which the teammate practices within 30 days of hire
Ability to complete American Heart Association Healthcare Provider (BLS), which includes CPR and AED training within 30 days of hire
Bachelor's degree in athletic training from a Commission on Accreditation of Athletic Training Education (CAATE) program
Excellent communication and interpersonal skills to include communicating with physicians, staff, community partners, and other patients/customers related to sports medicine
Demonstrated ability to work on a multidisciplinary team in order to effectively treat and understand the needs of the sports medicine patients
Demonstrated ability to independently make sound decisions regarding problems or operational issues
Strong writing and organizational skills
Able to lift up to 50 lbs. from floor to waist
Able to lift up to 10 lbs. from waist to overhead

Job Responsibility

Conduct assessments of injuries and refer patients to the appropriate healthcare services
Provide clear communication to patients regarding self-care, prevention, and treatment techniques
Develop and implement individualized treatment plans
Establish and execute treatment plans based on patient evaluations and health goals
Continuously monitor patient progress and adjust treatment as needed to ensure effective outcomes
Can direct athletes in performance enhancement programs for fitness or injury prevention
Identify and attend to factors affecting the patient’s physical and emotional comfort, ensuring sensitivity to diverse backgrounds and needs
Plan and facilitate patient discharge by providing at-home care instructions, family education, community referrals, and necessary equipment orders
Complete all required documentation according to department policies, including patient assessments, progress notes, and billing records, while ensuring compliance with insurance guidelines
Identify and support opportunities for community outreach to increase awareness of services and health education, fostering partnerships and potential referrals

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Physical Therapy Assistant (PTA) - Inpatient

Location

United States , Oshkosh

Salary:

25.30 - 37.95 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Associate's Degree in Physical Therapy
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required
Physical Therapist Assistant license issued by the state of Wisconsin

Job Responsibility

Assists the Physical Therapist in treatment of patient's musculoskeletal, neuromuscular, cardiopulmonary, and/or integumentary systems
Provides and progresses patient treatment based on therapist's evaluation and plan of care
Monitors and notifies/updates supervisory therapist of patient's response to treatment given
Plans for patient discharge including providing written home programs, patient/family teaching, and ordering equipment with direction of evaluating/supervising therapist
Completes all required documentation with appropriate co-signatures, including patient progress notes, team conference reports, discharge summaries, and records patient care and progress of each patient assigned as well as daily statistics, billing, and scheduling
Applies insurance guidelines regarding authorization and number of visits
Responsible for cleaning up after patient treatment, putting away equipment, and keeping area neat and orderly
Performs various manual techniques, patient positioning, transferring and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique
Demonstrates skill in use of modalities, exercise equipment and other devices that are available in area worked per department orientation checklist
Demonstrates knowledge of indications and contraindications of modalities and exercise

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Registered Nurse - Atrium Health Pineville ED FT Nights

The RN Clinical Nurse I provides professional nursing care through skillful asse...

Location

United States , Charlotte

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduate from an accredited School of Nursing
BSN preferred
Current Basic Life Support for Healthcare Provider status according to American Heart Association
Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or
if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state
or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works
Must speak English in good, understandable terms
Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies
Intact sense of sight, hearing, smell, and touch
Finger dexterity

Job Responsibility

Collects data pertinent to the healthcare consumer's health or the situation
Analyzes the assessment data to determine actual or potential diagnoses, problems, and issues
Identifies expected outcomes for a plan individualized to the healthcare consumer or the situation
Develops a plan that prescribes strategies to attain expected, measurable outcomes
Implements the identified plan, coordinates care delivery, and employs strategies to promote health and a safe environment
Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles
Evaluates progress toward attainment of goals and outcomes
Practices in a manner that is congruent with cultural diversity and inclusion principles
Communicates effectively in all areas of practice
Collaborates with healthcare consumer and other key stakeholders in the conduct of nursing practice

What we offer

Sign-on Bonus eligible
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Medical Technologist

Performs, evaluates, and monitors laboratory tests as authorized within establis...

Location

United States , Sherman

Salary:

24.10 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Clinical Laboratory Sciences
Bachelor's or Associate's Degree in Medical Technology or related field
Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP)
Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC) needs to be obtained within 1 year
Medical Technologist (MT) certification issued by the American Medical Technologists (AMT) needs to be obtained within 1 year
No experience required
Excellent verbal, written and interpersonal communication skills

Job Responsibility

Performs, evaluates, and monitors laboratory tests as authorized within established protocols, selecting and performing additional procedures when indicated. Monitors workflow and makes necessary adjustment to complete work in an appropriate time frame
Evaluates results for clinical significance, validity and appropriateness. Follows prescribed policy in the reporting and notification of test results
Performs and documents calibration, maintenance and repair of instruments and equipment. Recognizes indicators of test and/or instrument malfunction
evaluates and implements appropriate corrections
Performs, documents and reviews quality control and quality assurance for improvement according to established protocol. Evaluates quality control results and takes corrective action when indicated
Ascertains that specimens are properly labeled and suitable for testing. Collects specimens from newborn, pediatric, and adult patients according to established protocol
Provides general direction, training, competency review and technical assistance to medical laboratory technicians, phlebotomists, and support staff. Assists in the development of education and training protocols
instructs students, residents and new team members as assigned
Assists in improving the quality and efficiency of laboratory procedures, policies, and processes. Ensures compliance with all accrediting agency standards, supporting CAP Regulatory requirements in an acute setting
Performs internal and external proficiency testing in the same manner as patient samples

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Mammography Technologist

Major Responsibilities: Verifies patient ID armband and validates proof of ident...

Location

United States , Greensboro

Salary:

33.05 - 49.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduate of an accredited two-year AMA and ARRT approved program in Radiologic Technology
ARRT and advanced certification in Mammography
Basic Life Support for Healthcare Provider (BLS HCP) from AHA
Moderate to heavy physical efforts in lifting and moving patients, equipment and supplies
Must be able to push, pull, and lift weights of up to 600 pounds with assistance
Requires frequent standing, sitting, walking, bending and lifting
Required to stretch, bend, twist, squat, and kneel
Exposure to various physical conditions such as walking on hard surfaces and climbing stairs
Able to adapt to changes in temperature and humidity
Required to use radiation safety guidelines to prevent exposure to ionizing radiation

Job Responsibility

Verifies patient ID armband and validates proof of identity
Reviews patient mammography medical history and correlates prior mammograms to ensure the correct examination is being performed
Performs digital imaging acquisition and recognizes factors that affect image acquisition, display, archiving, and retrieval
Evaluates technical quality of images and consults with a radiologist if needed
Assists radiologist during invasive procedures and practices proper sterile technique in the assembling of necessary supplies
Reports malfunctioning equipment to the department supervisor
Performs troubleshooting and minor repair procedures under the direction of clinical engineering
Maintains patient records to include completing orders correctly, charging exams and supplies and verifying correct exam was sent to PACS

What we offer

Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work
Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters
Retirement: Up to 7% employer-paid retirement contributions
Sign-On Bonus: $15,000 sign-on bonus, provided the candidate meets the eligibility requirements
Relocation Assistance: $5,000 Relocation Assistance for qualified candidates
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs

Fulltime

New

Pediatric Nurse Practitioner/Physician Assistant

Explore an exciting opportunity with AHWFB Pediatric Gastroenterology Department...

Location

United States , Winston-Salem

Salary:

Not provided

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduation from an accredited Physician Assistant Program
Master's Degree preferred (PA)
Current North Carolina Medical Board Medical License
Certified by NCCPA
BLS and PALS are required
Graduation from accredited Nurse Practitioner Master's Program
Master's degree or higher required (NP)
Current North Carolina Board of Nursing Registered Nurse and Nurse Practitioner license
Board certified as a Pediatric Nurse Practitioner - Acute Care
Pediatric experience preferred but will consider new grads

Job Responsibility

Using medical decision-making skills to determine appropriate patient care plan
Collaborates with medical team when needed for effective team-based care
Order and interpret laboratory studies and diagnostic procedures
Explains the necessity, preparation, nature and anticipated effects of scheduled diagnostic and therapeutic procedures to the patient
Procedural skills per department or practice guidelines
Potential for and encouraged to precept students and/or medical learners
Uphold AHWFB missions, values, and cultural commitment
Performs other related duties incidental to the work described herein

What we offer

CME Reimbursement up to $2,500 and 5 additional PTO days/year
Work/Life Balance Monday-Friday 8am-5pm
Generous PTO accrual starts at 25 days/year
Relocation Assistance $7,500 paid within first 30 days
Career Growth & Stability
A Rich Quality of Life in North Carolina's Piedmont Triad region
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts
Family benefits such as adoption assistance and paid parental leave

Fulltime

New

Lactation Consultant

Location

United States , Charlotte

Salary:

Not provided

Advocate Health Care

Expiration Date

Until further notice

Requirements

Registered Nurse license issued by the state in which the team member practices
Lactation Consultant, International Board (IBCLC) certification issued by the International Board of Lactation Consultant Examiners (IBLCE) needs to be obtained within 1 year
Associate's Degree in Nursing
Typically requires 2 years of experience in professional nursing in a labor and delivery setting
Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems
Excellent communication (written and verbal) and interpersonal skills
Ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians
Demonstrated ability to effectively make critical, independent decisions
Good organization, prioritization and problem solving skills
Ability to multi-task with frequent interruptions

Job Responsibility

Assesses patient's needs, diagnoses lactation problems, plans and implements intervention, and evaluates outcomes
Visits breastfeeding mothers while hospitalized and/or telephones post-discharge to assess additional learning needs and provide lactation support on an individual basis
Provides outpatient care and consultation for families experiencing breastfeeding difficulties and/or in providing outpatient newborn follow-up visits
Develops, implements and manages outpatient services and/or phone support line to provide lactation support on an individual basis. This may include a breast pump rental and/or retail store
Assists with the development of, and supports the staff that, facilitate patient breastfeeding. Identifies staff learning needs and provides in-services related to breastfeeding
Provides overall leadership and direction of breastfeeding to hospital staff, health care professionals and the community utilizing current research
Conducts prenatal breastfeeding classes and evaluates educational outcomes. Participates in the teaching of breastfeeding classes and/or support groups. Reviews current breastfeeding education materials and updates annually
Serves as consultant for physicians and other healthcare providers concerning lactation as it relates to patient's health problems
Maintains proper statistics and/or documentation on all breastfeeding clients. Provides reports as necessary
Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Occupational Therapist (OT) - Pool B

Location

United States , Kenosha; Mount Pleasant

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master’s Degree in Occupational Therapy from an accredited school or educational requirements commensurate with the date of graduation
maintains continuing education requirements as mandated by applicable state professional standards
Licensed Occupational Therapist in the State upon which you work
Basic Life Support (BLS) for Healthcare Providers (obtained within 90 days unless department leader has determined is not required) by American Heart Association (AHA)
Intermediate computer skills
Excellent communication, interpersonal, and organization skills
Demonstrated organization, decision-making, and problem-solving skills
Successfully completes all competency assessments/requirements pertaining to provision of patient care and consistent with site standards
Team members will maintain annual educational requirements for hospital-based certifications (e.g. DNV, CARF or others).
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served

Job Responsibility

Interprets physician referrals and evaluates the patient's physical, perceptual, cognitive, social, and vocational abilities and their impact on the patient's activities of daily living
Establishes a plan of care and implements individual treatment based on evaluation results, functional goals and by utilizing appropriate techniques
Provides and/or fabricates assistive devices and/or splints to enhance patient's functional independence
Monitors and evaluates outcomes and appropriately adjusts individualized treatment plan based on patient's response and provides status updates to physicians and other teammates
Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs
Plans for and completes patient discharge including providing written home programs, patient/family teaching, referral for community services, transition planning within the continuum of care and ordering equipment as indicated/appropriate
Communicates and collaborates with appropriate stakeholders to assist in achieving optimum care for the patient
Completes all required documentation following department policy and accreditation standards with appropriate co- signatures, including patient evaluations, progress notes, team conference reports, and discharge summaries as appropriate
Record patient care and progress of each patient assigned
Completes daily statistics, billing, and scheduling

What we offer

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Select Country

Customer Support Specialist - Chinese & English Speaking

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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