Customer Support Specialist – Healthcare / Dental Job at PartnerHero

Customer Experience Specialist – Dental Technical Support

We’re looking for a Customer Experience (CX) Specialist to provide frontline cli...

Location

Honduras

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Mexico

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Australia

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Provider Support Specialist

The Provider Support Specialist is responsible for supporting dentists by ensuri...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
2-3 years’ experience preferred
Management experience preferred
Dental office management preferred
Strong problem-solving skills
Excellent customer service skills
Ability to prioritize and plan work activities effectively
High attention to detail and quality control
Adaptable to changes in the work environment and competing demands
Dependable and team-oriented

Job Responsibility

Conduct regular check-ins with dentists to provide feedback and support
Coordinate training for new and existing dentists with the Dental Systems Trainer
Collaborate with the operations team for new dentist onboarding
Work with Clinical Care Coordinators to ensure appropriate staffing levels are maintained
Partner with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines
Remain accessible to dentists throughout the day for questions and assistance
Perform other duties as necessary to support providers and operations.

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

Fulltime

Field Team Manager

The Field Team Manager is responsible for supporting clinical field team members...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
2-3 years’ experience preferred
Management experience preferred
Dental office management preferred
Problem solving: Identifies and resolves problems in a timely manner
Customer service: Manages difficult client/customer situations
responds promptly to needs
solicits feedback to improve service
meets commitments
Planning/organizing: Prioritizes and plans work activities

Job Responsibility

Lead ongoing performance management for all direct reports
Conduct and document disciplinary actions as needed, up to and including terminations
Conduct regular 1:1s with field team members and provide consistent feedback
Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines
Partner with Clinical Care Coordinators to ensure appropriate staffing levels are maintained
Coordinate ongoing training for existing field team members with the Dental Systems Trainer
Interview and participate in the hiring process for new field team members
Remain accessible to field team members throughout the day to support operations and resolve issues
Perform other duties as necessary to support team success

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

Fulltime

New

Mortgage Wholesale Account Executive

We are on the hunt for a sales-driven, partner-obsessed Mortgage Wholesale Accou...

Location

United States

Salary:

95000.00 - 100000.00 USD / Year

Knock

Expiration Date

March 31, 2026

Requirements

Active, working pipeline of mortgage lenders and brokers, excluding real estate–only referral relationships, that can immediately generate business
Proven, measurable success in meeting or exceeding wholesale sales targets
Creative and strategic thinker with a passion for growing partnerships and improving partner experiences
Excellent communication, presentation, and interpersonal skills with the ability to confidently engage senior stakeholders
Performance-driven mindset with a focus on long-term partner success
Team-oriented attitude with a passion for supporting and uplifting others
Receptive to coaching and open to giving/receiving constructive feedback
Ability to thrive in a fast-paced, ever-changing environment while managing multiple priorities
A deep belief in fostering inclusive, equitable practices that reflect Knock’s core values
Proven success in a fully remote, distributed team environment

Job Responsibility

Activate and expand your existing lender and mortgage broker pipeline to generate immediate loan application volume
Consistently meet or exceed monthly goals for driving new business in your assigned territory
Execute scalable outbound strategies to grow adoption across lenders and broker partners
Manage a growing portfolio of strategic accounts
nurture relationships to deepen engagement and increase application volume
Achieve a minimum of 70 loan applications per month through outreach, education, and partner enablement
Host recurring meetings, training sessions, and workshops with lender and broker partners to communicate product updates, review performance, and drive adoption
Collaborate cross-functionally with internal teams (marketing, operations, product, and support) to ensure a seamless experience for our partners and their customers
Lead strategic initiatives to grow top-of-funnel activity and drive repeat applications
Track, analyze, and report on key performance metrics including partnerships, leads, pipeline growth, and loan applications

What we offer

Remote-First Flexibility: Work from anywhere in the U.S.
Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
Flexible Paid Time Off for full time employees
Paid parental leave for all full time employees: 12 weeks paid parental leave for the birthing parent, 6 weeks paid parental leave for the non-birthing parent
One thousand annually for professional development
Life, AD&D and Disability insurance for full time employees
401K (noncontributory by Knock) for all employees
$75 monthly allowance for health & wellness
Up to $400 monthly for a co-working space for eligible employees
$100 monthly allowance for home internet, mobile phone or other communication devices

Fulltime

New

Room Attendant

HotelCare are committed to excellence in all that we do and our Room Attendants ...

Location

United Kingdom , Staines

Salary:

13.50 GBP / Hour

Hotelcare

Expiration Date

February 18, 2026

Requirements

Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions
Physical ability to lift, bend, and stand for extended periods
The ability to work individually and as part of a team
Strong time management skills
Attention to detail
Flexibility and willingness to learn
A ‘Can Do’ attitude
Adaptability to organisational needs
Ability to prioritise and multi-task
Capability to provide excellent customer service

Job Responsibility

Clean and tidy guest rooms to established standards
Change bed linens, replace towels, empty trash bins and restock amenities
Dust furniture, vacuum carpets, and clean mirrors for a neat appearance
Sanitize surfaces thoroughly for hygiene maintenance
Maintain stock levels of cleaning supplies and toiletries
Promptly report any maintenance issues or damages
Follow supervisor instructions and adhere to safety protocols
Ensure the security of guest rooms and the privacy of the guests
Provide professional and respectful service to guests and respond to their requests promptly

What we offer

Up to 28 days paid holidays
A permanent job with flexible working hours to suit your lifestyle
Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed
Free Lunch on duty (site dependant)
Full on-site training
Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete)
Career progression with the opportunity to undertake a HotelCare Apprenticeship
Automatic Enrolment into a workplace pension, after 3 months’ service
Recognition, incentives and awards

Fulltime

New

Sales Manager

The Area Sales Manager is responsible for managing and driving sales growth with...

Location

India , New Delhi

Salary:

Not provided

ALFA LAVAL ITALY S.R.L.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in mechanical engineering
10-12 years of experience in sales, service management, or account management
Strong understanding of key account management and distribution business models
Proven ability to develop and execute sales strategies and meet targets
Strong negotiation, communication, and relationship-building skills
Ability to work cross-functionally and lead teams effectively
Proficiency in CRM software, Microsoft Office Suite, and other relevant sales tools
Willingness to travel as needed to meet with key accounts and Channel Partners

Job Responsibility

Develop and maintain strong, long-term relationships with key accounts
Understand customer needs and provide tailored service solutions
Identify new business opportunities within key accounts
Coordinate with internal teams to deliver excellent service
Manage and grow the distribution network
Train and support distributors on service offerings
Analyze market trends and competitive landscape
Negotiate contracts, pricing, and service agreements
Work closely with Customer Support, Service Operations and Customer Success team
Provide regular sales forecasts and performance reports

What we offer

Interesting and challenging position in an open and friendly environment
Help each other to develop and create value for our customers
Exciting place to build a global network
Your work will have a true impact on Alfa Laval’s future success
You will be learning new things every day

Fulltime

Customer Support Specialist – Healthcare / Dental

PartnerHero

Location:
United Kingdom

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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Job Responsibility:

Requirements:

Nice to have:

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