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We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment.
Job Responsibility:
Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction
Provide detailed information about products and services to help customers make informed purchasing decisions
Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets
Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns
Build and maintain strong relationships with customers to encourage repeat business and referrals
Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing
Record and maintain accurate sales transactions and prepare reports on sales performance as required
Collaborate with team members to deliver seamless customer service and support shared sales strategies
Requirements:
Previous experience in customer service or retail sales is highly desirable
Excellent communication and interpersonal skills to engage effectively with diverse customers
Familiarity with sales principles and practices, with the ability to apply them in a fast-paced environment
Proficiency in using point-of-sale systems and handling cash transactions
Ability to work flexible schedules, including weekends and holidays
Efficient and friendly demeanor with a strong commitment to customer satisfaction
Physical ability to stand for extended periods and lift items weighing up to 30 lbs
High school diploma or equivalent
additional education in marketing or related fields is advantageous