Customer Support Representative

Our client-obsessed Client Success team is fundamental in delivering a memorable product experience for our clients, providing them with the expertise, insights, and guidance they need to take control of their investor marketing strategy and shareholder engagement. The Customer Support Representative role is for someone looking to kickstart a career in CS. They have at least 1 year of experience in a client-facing role, strong written and verbal communication skills, and a natural instinct for organisation. They are calm under pressure, quick to learn, and genuinely care about the experience they leave clients with. They may not have had previous exposure to the finance or capital markets space, but they're able to quickly orient themselves and become a reliable first point of contact for our clients. If you're wanting to join a company that merits hard work, diverse thinking, and an environment that promotes respect, accountability, and heart, then we want to hear from you!