Customer Support Representative (SHI) Job at Helpware (Guadalajara)

Customer Experience Representative

As a Customer Experience Representative for Solace, you will be supporting our p...

Location

United States

Salary:

21.00 - 26.00 USD / Hour

Solace

Expiration Date

Until further notice

Requirements

Empathy is your superpower, and you’re confident working through the toughest of conversations, whether by phone, email, or chat
You’re detail-oriented
You know your way around a computer and are a quick learner who works well in (sometimes) hectic circumstances
You are a natural troubleshooter
You are a creative problem solver
You are more than comfortable giving and receiving feedback
You thrive on ensuring great outcomes for every person you interact with
You enjoy and embrace interacting with people from all walks of life
You’re comfortable forming quick bonds during your contact with our clients, and thrive under the pressure of resolving complex issues, even when those clients are upset
You’re flexible and willing to jump in and assist with anything when called upon

Job Responsibility

Learn the Solace systems, tools, and technology
Use the resources we supply to provide world-class CS to our clients and advocates
Help us to gather and track feedback in order to work toward the constant improvement of our customer’s experience and our platform
Build strong relationships with our clients and advocates, helping them feel heard and understood
Take action based on the feedback you receive by reporting issues and sharing detailed notes
Resolve clients and advocate inquiries to their complete satisfaction via phone, email, and chat
Supporting our patients and advocates via phone, email, and chat
Supporting our team in getting people the help they need on their healthcare journey
Work with our clients and advocates, supporting them in numerous ways
Work with our new clients to support them during their first experiences with us

What we offer

Offers Equity

Fulltime

Information Systems Security Officer

StraitSys is seeking an Information Systems Security Officer. In this role, you ...

Location

United States , Huntsville

Salary:

Not provided

Yulista Holdings

Expiration Date

Until further notice

Requirements

Ability to lead an Army program to meet all documentation, artifact, and eMASS cyber security management requirements to achieve an Authority to Operate (ATO) for an Army tactical system
Skilled in providing technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation
Versed in design of information system contingency plans and other deliverables which maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization as well as Security Authorization and Assessment (A&A processes)
Strong writing skills to develop and maintain System Security Plans (SSP), Contingency Plans, Privacy Impact Assessments, Certification Reports, Accreditation Reports, Plan of Action & Milestones (POA&M), and other C&A documentation
Demonstrates oral and written communication skills to work closely with all levels of personnel involved in IT operations and technical aspects of systems
Familiarity with security policies & guidance documents to assist with the preparation and maintenance of process artifacts and traceability documents purposed for compliance with Authority to Operate (ATO) requirements
Must be a US Citizen
Active Secret Clearance
Greater than one-year minimum practical experience as an ISSO familiar with eMASS, ACAS/ Nessus scans, applying STIGs, etc.
Familiarity with cybersecurity and IT security matters, including documentation requirements and security control implementation

Job Responsibility

Supports all aspects of Risk Management Framework(RMF) processes tailored to include minimum cybersecurity standards and demonstrate competency with specific experience in Cyber Security, Engineering, Test & Evaluation, (T&E) and/or Security Control Assessor (SCA) under a Certification & Accreditation (C&A) and/or Assessment & Authorization (A&A) process
Function as a representative for cybersecurity matters, including reporting requirements, data calls, Army CIO requirements, as well as legal and compliance matters relating to IT security
Design, implementation, and support of cybersecurity artifacts
Actively participate in IT and security meetings
Manage the ATO process for Army tactical missile systems and assets, including control implementation and documentation
Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Directs and implements the necessary controls and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction
Monitors security of electronic data, application system usage, networks, and physical environment
Evaluate security solutions to ensure they meet security requirements for processing up to classified information and supervise and/or maintain the operational security posture for an information system or program

Fulltime

New

Store Manager in Training

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Atlanta

Salary:

18.50 - 23.88 USD / Hour

CVS Health

Expiration Date

June 14, 2026

Requirements

Communicate well verbally and in writing to support and lead your team
Perform customer care duties to provide high levels of service
Execute merchandising strategies to support store sales growth
Manage the store inventory and assets to maintain profitability
Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program
Support your store as management team member and lead in a manner that is consistent with CVS values and policies
Engage your colleagues in support of the company's purpose of helping people on their path to better health
Be willing to accept promotion roles with the market that you work in
Willingness to accept a promotion to Store Manager role at any location in the designated market
Ability to transfer to other CVS Pharmacy stores located within the designated market

What we offer

medical
dental
vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

New

Store Manager

Our Store Managers are inspirational role models who aspire to continuously impr...

Location

United Kingdom , Stevenage

Salary:

Not provided

Ernest Jones

Expiration Date

April 27, 2026

Requirements

An excellent track record of successfully achieving KPI's
Experience of holding accountability for managing the commercial performance of a store
Experience of leading store teams
Experience of target-setting and interpreting business data
An ability to inspire, coach and develop your team to maximise potential and performance
Proven track record of role modelling and consistently delivering amazing customer experiences
Clear passion for our products and ability to put yourself in our customers shoes
A competitive spirit
Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards

Job Responsibility

Achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures
Role modelling selling skills, coaching and inspiring the team through great leadership and adopting a proactive approach to sales management
Consistent compliance with company instructions, policies and processes
Control of costs, payroll, shrinkage and expenses for the store
Planning and organisation of operational activities within the store

What we offer

Competitive salary including sales incentives
Generous discount of up to 30% off our fabulous products from day one
An annual enhanced discount to celebrate the day you joined our team
Retirement Savings plans which offer flexibility in the way you save for the future
Immediate Life Assurance from day one
A minimum of 33 days holiday per year
Recognised qualifications, study support and structured career progression
Health and Wellbeing Scheme
Financial Wellbeing scheme
Give As You Earn scheme

Fulltime

!

New

HR Manager

Our client is a well-established organization within the engineering and project...

Location

Malaysia , Kuala Lumpur

Salary:

10000.00 - 15000.00 MYR / Month

Randstad

Expiration Date

May 25, 2026

Requirements

Minimum 7–10 years of experience in Human Resources, with strong focus on industrial relations (IR)
Proven experience handling complex employee relations and union-related matters
Strong knowledge of Malaysian employment law and IR practices
Experience in performance management systems and compensation benchmarking
Excellent communication, negotiation, and conflict resolution skills
Analytical and strategic mindset with strong decision-making capability
Prior experience in construction or engineering industry is an added advantage.

Job Responsibility

Lead all aspects of Human Resources, including employee relations, HR operations, and organizational development
Act as the primary point of contact for industrial relations (IR) matters including grievance handling, dispute resolution, and union engagement
Ensure full compliance with Malaysian labor laws, regulations, and internal policies
Develop and implement strategies to maintain a harmonious and productive workplace
Design and manage performance management systems, including KPIs, appraisals, and feedback frameworks
Conduct salary benchmarking and compensation analysis to ensure competitive and equitable pay structures
Oversee recruitment, onboarding, and workforce planning initiatives
Develop, review, and enhance HR policies, SOPs, and governance frameworks
Drive HR initiatives to improve employee engagement and organizational effectiveness

Fulltime

New

Learning and Content Development Lead

The Opportunity We are looking for a Health & Safety Learning and Content Devel...

Location

Australia , Melbourne

Salary:

135000.00 - 145000.00 AUD / Year

Randstad

Expiration Date

April 27, 2026

Requirements

Instructional Design Expertise: Experience building high-quality learning content, ideally within a technical or safety-focused environment
Tech: Proficiency with e-learning authoring tools (e.g., Articulate 360, Adobe Captivate) and understanding of LMS management
Subject Matter: A solid grasp of health and safety principles and the ability to translate legislative requirements into practical actions
Collaboration: The ability to partner with diverse stakeholders to drive a proactive, learning-focused safety culture
Must hold (or be eligible for) a valid Working with Children Check
Instructional Design
Articulate
LMS Management
OHS Legislation
Compliance

Job Responsibility

Learning Strategy: Lead the end-to-end design and evaluation of health and safety learning programs, including e-learning, blended workshops, and micro-learning
Content Creation: Use adult learning principles to translate complex technical information into user friendly toolkits, checklists, and visual guides
Innovation: Manage the deployment, testing, and performance tracking of learning modules across digital platforms and LMS systems
Partnership: Collaborate with subject matter experts and leadership to identify capability gaps
Continuous Improvement: Maintain version control and ensure all content remains compliant and industry best practices

Fulltime

!

New

Engineer II, Quality

As an innovation leader, we look for ambitious, forward-thinking, open-minded an...

Location

Mexico , Atlacomulco

Salary:

Not provided

MSA BOURGOGNE

Expiration Date

Until further notice

Requirements

2-4 years of experience
Typically requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts

Job Responsibility

Will implement process sampling systems, procedures, and statistical techniques (when required) and will design or specify inspection and testing mechanisms and equipment
Will analyze production process limitations and standards, and work with Technical Services to recommend revision of specifications when indicated
Assists in formulating quality policies and procedures and will develop the required quality activities
Will have direct interface with the Customer-internal and external-and the plating supplier
Develops broad knowledge and skills in a specific practice area
Works on small projects or portions of larger projects
Performs moderate design tasks
Prepares portions of project documents
Edits specifications
Performs research and investigations

Fulltime

New

Branch Sales Associate

As a Branch Sales Associate, you will provide solutions and easily connect with ...

Location

United States , Gilbert

Salary:

18.85 - 21.50 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

Flexibility to work any time within branch hours of operation
Will safely lift up to 50 pounds unassisted and heavier loads with assistance
Learn and operate powered industrial equipment

Job Responsibility

Manage the entire customer experience including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
Look for ways to maximize sales opportunities and encourage customer loyalty
Adapt communication style to differing audiences in email, over phone, or in person
Pick, prepare, and stage will call orders/shipping product
Prepare customer backorders and put away other stock received
Help with merchandising and perform showroom replenishment
Perform inventory counts
Learn and easily navigate through different computer systems for customer-facing and warehouse activities
Perform housekeeping tasks to ensure branch appearance meets Grainger standards
Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
nursing benefits
Up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Parttime

Customer Support Representative (SHI)

Helpware

Location:
Mexico , Guadalajara

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 24, 2026

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Job Responsibility:

Requirements:

Nice to have:

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Job Posted:April 24, 2026

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