Customer Support Officer Job at Randstad (Adelaide)

Customer Support Officer

Randstad

Location:
Australia , Adelaide

Category:
Customer Service

Contract Type:
Not provided

Salary:

70000.00 - 75000.00 AUD / Year

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Job Description:

We're looking for an Customer Support Representative to join a dynamic team and play a key role in expanding our reach within the manufacturing industry. As a customer support representative, you'll be instrumental in driving sales by actively engaging with new and existing clients. You'll be responsible for understanding customer needs, presenting tailored solutions, and closing deals, all from our office. This is a fantastic opportunity for someone who enjoys the thrill of the sale and wants to be part of a company committed to innovation and excellence in manufacturing.

Job Responsibility:

Proactively identify and pursue new sales opportunities within the manufacturing industry
Manage and grow relationships with existing customers, ensuring their continued satisfaction and loyalty
Conduct product demonstrations and presentations to showcase the value of our offerings
Prepare and deliver compelling sales proposals and quotes
Negotiate terms and close sales to achieve and exceed targets
Collaborate closely with our production, marketing, and external sales teams to ensure a seamless customer experience
Maintain accurate records of sales activities and customer interactions in our CRM system
Stay informed about industry trends, market conditions, and competitor activities

Requirements:

Proven experience in an internal sales role, ideally within the manufacturing or industrial sector
A strong understanding of manufacturing processes and related terminology is highly desirable
Excellent communication, negotiation, and interpersonal skills
A customer-focused approach with a natural ability to build rapport
Demonstrated ability to work independently and as part of a team
Proficiency in CRM software and Microsoft Office Suite
A proactive, self-motivated, and target-driven attitude
2 years relevant experience
Secondary School/High School education

What we offer:

Competitive salary, commission structure, and benefits package
Opportunities for professional development and career progression
Supportive team
Challenging yet rewarding environment where your contributions are valued and recognized

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 30, 2026

Work Type:

On-site work

Randstad - All Job Offers

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