Customer Support Officer Job at Qargo (London)

Customer Support Officer

As a Customer Support Officer, you’ll be the first point of contact for our cust...

Location

United States , Chicago

Salary:

Not provided

Qargo

Expiration Date

Until further notice

Requirements

Previous experience in a customer service, support, or related role
Excellent communication skills in English (additional European languages are a plus)
Transport and Logistics experience or experience working with a Saas product
Strong organisational and multitasking skills, you can handle several requests smoothly
A proactive learner who enjoys understanding new systems and processes
Comfortable in a fast-paced, scale-up environment
Tech-savvy and interested in working with software products

Job Responsibility

Be the first point of contact for customers via chat, answering questions and guiding them through our platform
Translate technical or complex issues into clear, customer-friendly explanations
Investigate and understand technical problems, collaborating with our Engineering team to find the root cause
Act as the voice of the customer, share feedback and insights with internal teams to help improve our product
Continuously build your product knowledge to become a trusted expert in our TMS platform
Identify recurring issues or misunderstandings and help us improve the overall product experience
Provide administrative support to the Onboarding team by importing client data (customer base, rate cards, fleet info, etc.) into the system

What we offer

A competitive salary package with great benefits
Growth opportunities within a fast-scaling international company
Remote working flexibility, with the option to work from our Chicago office
A collaborative, friendly team that values curiosity, ownership, and continuous learning

Customer Support Specialist

Emerging services company seeks a Customer Support Specialist with client facing...

Location

United States , Upper Chichester, PA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Proficient in Microsoft Office Suite
SAP experience a big plus but not required
Salesforce or other CRM experience preferred
Excellent communication & interpersonal skills
Bilingual in Spanish a plus

Job Responsibility

Fulfill customer inquiries
Account Management
Troubleshoot software/hardware issues
Build strong customer relationships
Review and analyze customer feedback
Execute remote desktop sessions for troubleshooting
Maintain customer accounts
Document hardware issues
Troubleshoot data performance inquiries
Complete the RMA process

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Business Support Officer

As a Microsoft Office expert, your role will be to leverage the full suite of Of...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
Experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Providing excellent customer service and support
Working across fields such as business support and KYC analysis
Solving problems and optimising processes
Creating a customer-first experience

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
Team events

Fulltime

English Customer Support Representative

Helpware is looking for a fantastic Customer Service Representative to join our ...

Location

Georgia , Tbilisi

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Prior experience in customer service working across multiple channels is a must
Prior experience working with highly demanding customers and British services is needed
A solid understanding of IT and Microsoft Office
Excellent oral and written English communication skills
Readiness, flexibility, and previous experience to work 8 hours work shift+1h break on late shifts and weekends

Job Responsibility

You will be fully accountable for solving customers’ problems, particularly ensuring that buyers receive their tickets on time and sellers are paid on time
You will advise customers, both buyers and sellers, with guarantees, fulfillment assistance, refunds, payments, purchases, listing tickets, questions about the site, account issues, venue information, etc
You will be responsible for maintaining your and your team's performance metrics at a high level
You will act as a community advocate for our Client’s partners and ensure the best representativity of their brand

What we offer

Medical insurance after the trial period
English classes
Corporate training and parties
A comfortable office in the center of Tbilisi
Equipment provided for work
Opportunities for professional development and career growth
Bonuses and motivation systems

Fulltime

Customer Support Assistant

Satisfy customer needs while considering sia Abrasives interests and guidelines....

Location

Poland , Goleniów

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Commercial training or several years of experience in a commercial/administrative field in international company
Experience with common MS Office tools as well as MS Axapta and SAP
Ability to quickly adapt to and take on new administrative tasks
Mandatory good knowledge of English and German language
Strong communication skills and ability to work in a team
Proactivity, dynamism and independence in action
High solution orientation and creativity
Hands-on attitude

Job Responsibility

Enter orders via MS Axapta, SAP P13 and the corresponding AI solutions and maintain filing records
Process delivery reminders, check open orders and send revised confirmations
Create sample orders, obtain the necessary approvals and place orders via the Sample Process in Goleniow Plant
Process free-of-charge orders according to instructions from Field Sales and Inside Sales
Prepare customer-specific price lists based on templates

What we offer

Monthly bonus up to 15%
Benefits co-financed by the company: health insurance, Multisport card, private medical care, vouchers for Christmas, St. Nicholas Day parties and packages for employees' children, modern canteen with its own kitchen

Fulltime

Operations Support Officer

We are looking for a Operations Support Officer to join our afternoon shift Team...

Location

Australia , St. Marys, Sydney

Salary:

Not provided

Northline

Expiration Date

Until further notice

Requirements

Ability to work autonomously and collaboratively
Ability to work to tight deadlines coupled with high attention to detail
A high level of problem solving skills, specifically within data entry
Strong customer-centric approach at all times
Strong time management and organisational skills
Effective judgement skills
Strong computer skills with Microsoft Office Suite and company specific software
Ability to prioritise and coordinate multiple tasks and objectives
Strong communication skills and reliability
Forklift licence (LF) desirable

Job Responsibility

Create load manifests/load sheets and set correct status of manifest once in transit
Create manifests for the following day and enter on the Daily Movement Report
Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed
Ensure Track and Trace scanning reports are up-to-date
Notify relevant depots of priority units
Be a direct customer liaison to service the needs of internal and external customers
Prepare all documentation for out bound loading (including Dangerous Goods paperwork)
Liaise with rail providers – book/cancel slots and make containers available in cargo link

What we offer

Learning, training and development support
Employee recognition programs
Wellness and benefits programs (Employee Assistance Program, discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more)
Regular team building

Fulltime

Sales & Customer Support Advisor

As a Sales & Customer Support Advisor, you'll be a key player in delivering exce...

Location

United Kingdom , Ilminster

Salary:

25000.00 - 27500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a busy business environment, ideally in customer service or sales
Proficiency in Microsoft Excel and Outlook
Strong communication and relationship-building skills
Highly organised with a keen eye for detail

Job Responsibility

Managing customer enquiries, quotations, and orders using their CRM system
Supporting Area Sales Managers and Business Development teams with lead qualification and presentations
Coordinating deliveries and resolving any issues with empathy and professionalism
Handling post-order communications and documentation
Booking commissioning visits and warranty callouts
Providing product information and simple technical advice
Monitoring outstanding quotes and opportunities to maximise conversion

What we offer

Defined Contribution Pension: 5% employer / 5% employee contributions
Cycle to Work Scheme
Employee Assistance Programme
Corporate Gym Membership
Mental Health First Aiders on site
Free Life Assurance: 3x annual salary
Christmas Savings Club & Festive Activities
Employee Discount Platform: With local businesses

Fulltime

Sales Support & Office Coordinator

Join our growing DC office as the Administrative Assistant of Sales; the heartbe...

Location

United States , Arlington

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

1-3 years of administrative or support experience, preferably in a sales environment or fast-paced office
Naturally personable and professional
Self-directed and adaptable
Excellent communicator with polished verbal and written skills
Organized multitasker
Technical proficiency with Google Workspace (Gmail, Google Docs, Calendar), Microsoft Office (Word, Excel), and general comfort navigating technology
Culture-minded approach

Job Responsibility

Executive Support: Manage travel arrangements and accommodations for sales leadership, coordinate calendars, provide secretarial support
Meeting Coordination: Organize and schedule meetings, attend sessions to capture detailed notes and action items, ensure follow-through
Culture Champion: Plan and execute office events, attend global culture meetings, keep employees connected to company-wide activities
Office Management: Oversee daily office operations including coordinating catered meals, managing shipping logistics, maintaining office supplies
Hospitality & Reception: Greet and assist all office visitors
New Hire Welcome: Be the friendly first point of contact for new employees on their first day
Workplace Steward: Keep the office well-stocked, manage coffee station, coordinate with vendors
Internal Communication: Stay attuned to what's happening in the office, listen for employee needs and feedback, communicate insights to leadership

What we offer

Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Modern, high-tech, and fun work environment
Professional development opportunities

Fulltime

Customer Support Officer

Qargo

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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Customer Support Officer

Qargo

Location:United Kingdom , London

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Contract Type:
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Job Posted:
January 03, 2026