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ArcaPay Logo ArcaPay · Finance

Customer Support Intern

Lithuania, Vilnius 850.00 - 1000.00 EUR / Month · Job Posted December 06, 2025
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Job Description

ArcaPay is a financial technology (“fintech”) company that specialises in cross-border payment, foreign exchange and currency risk management solutions for businesses. It has offices in Vilnius, Lithuania. We are searching for a customer support intern in Vilnius. This internship will provide valuable experience in the financial services industry and the opportunity to work with a dynamic team of professionals.

Job Responsibility

  • Responding to client inquiries via phone, email, and chat in a timely and professional manner
  • Providing accurate and helpful information to clients regarding our products and services
  • Resolving client issues and escalating them to the appropriate team members when necessary
  • Keeping accurate records of all client interactions and issues
  • Identifying areas for improvement

Requirements

  • Currently pursuing a degree in finance, business, or a related field
  • Excellent communication skills, both verbal and written
  • Strong high school maturity examination results
  • Good command of verbal and written English

Nice to have

  • Numeracy
  • Attention to detail
  • Strong communication skills
  • Prior experience in the financial services industry
  • A sense of humour

What we offer

  • Work in a dynamic team in a modern financial technology company
  • Option to manage working hours with studies
  • Substantial responsibility from the early beginning
  • Further career progression opportunities
  • Excellent record covering financial and technology sectors on your CV
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