Customer Support Intern Jobs

ArcaPay

Location:
Lithuania, Vilnius

Category:
Finance

Contract Type:
Not provided

Salary:

850.00 - 1000.00 EUR / Month

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Job Description:

ArcaPay is a financial technology (“fintech”) company that specialises in cross-border payment, foreign exchange and currency risk management solutions for businesses. It has offices in Vilnius, Lithuania. We are searching for a customer support intern in Vilnius. This internship will provide valuable experience in the financial services industry and the opportunity to work with a dynamic team of professionals.

Job Responsibility:

Responding to client inquiries via phone, email, and chat in a timely and professional manner
Providing accurate and helpful information to clients regarding our products and services
Resolving client issues and escalating them to the appropriate team members when necessary
Keeping accurate records of all client interactions and issues
Identifying areas for improvement

Requirements:

Currently pursuing a degree in finance, business, or a related field
Excellent communication skills, both verbal and written
Strong high school maturity examination results
Good command of verbal and written English

Nice to have:

Numeracy
Attention to detail
Strong communication skills
Prior experience in the financial services industry
A sense of humour

What we offer:

Work in a dynamic team in a modern financial technology company
Option to manage working hours with studies
Substantial responsibility from the early beginning
Further career progression opportunities
Excellent record covering financial and technology sectors on your CV

Additional Information:

Job Posted:
December 06, 2025

Work Type:

On-site work

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Customer Support Intern