Customer Support in Danish Job at Randstad (Braga)

Danish digital platform support agent

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in Danish
Good English
Curious about the latest tech
Customer service experience is a bonus
Communication skills
Empathy

Job Responsibility

Assist customers using troubleshooting skills
Become a product expert
Help via email/chat and phone calls
Use positive energy
Specialize in a specific brand

What we offer

Meal vouchers
2 extra salaries
Private health insurance after 6 months
Covered flight expenses
Airport pick-up and settling assistance
Accommodation provided in shared apartments
Complimentary Portuguese lessons
Free sports activities

Fulltime

Facility Service Center Agent with Danish

Circle K Business Center Poland is looking for a new team player to join as a Fa...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Fluent Danish language skills
Very good English and other foreign language is an advantage
Quick learner, ambitious and well organized/structured
University degree or equivalent working experience (technical university degree preferred)
Higher education in mechanic, electric or similar (technical university degree preferred)
Experience in technical support as advantage
Ability to understand customer demands and come up with solutions to their problems
High service orientation
Good teamwork skills

Job Responsibility

Technical support for assets and equipment located in CK stores
Further troubleshooting and advice to the reported technical/functional issues (including Nuvolo issues) transferred from 1st line support
Ordering maintenance and repair service from external Suppliers and follow up on deliveries (supervision according to the SLA for created WO)
Maintain equipment documentation including specifications, warranties, life-cycle, maintenance needs and operating instructions
Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
Costs approvals and contacts with Finance Teams and Vendors to solved payments related problems

What we offer

Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office
Friendly work atmosphere

Fulltime

Customer consultant

Danish Speaking Customer Consultant position at Circle K Business Centre in Wars...

Location

Poland , Warsaw

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Fluent in Danish and English (both verbal and written, preferably B2/C1 level)
Previous experience in customer service (considered as an advantage)
Loves to communicate with people and find the best solution for them
Likes to work in fast-paced environment and with various systems
Eager to learn new things and develop their skills

Job Responsibility

Takes care of customers via phone and email
Responsible for card support and account administration
Manages new orders and registrations
Advises customers regarding station campaigns and products
Provides outbound service and follow-up calls to customers

What we offer

Annual bonus
Private medical care
Cafeteria Platform/Multisport
English lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office
Trainings & possibility to develop skills in a wide international environment

Fulltime

New

Consumer Care and Engagement Coordinator Danish

Join the dynamic field of Consumer Care & Engagement Management with an exciting...

Location

United Kingdom , Canary Wharf

Salary:

28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Professionals with a degree in Business, Communications, or a related field
A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence
Effective communicators adept at understanding and resolving customer issues
Team players who thrive in collaborative environments
Detail-oriented individuals excelling in fast-paced, service-driven settings
Enthusiastic learners committed to advancing their customer support skills
Proficiency in customer support tools and software such as Sprinklr is highly valued
A fluent level of English and Danish is essential

Job Responsibility

You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email
Provide exceptional customer support to clients through various channels (mainly email or online messages)
Collaborate with the customer support team to resolve issues and improve service
Assist in identifying and implementing service improvement initiatives
Foster a collaborative team environment focused on excellence in customer interactions
Support in documenting and presenting customer support strategies and outcomes

Fulltime

Customer Technical Services Analyst I - Danish Speaker

Customer Technical Services supports customers on Account to Account products in...

Location

Denmark , Ballerup

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Financial education or equivalent relevant work experience
Minimum 5 years of documented experience within customer service
Strong experience in direct customer dialogue – you genuinely enjoy talking to customers and building relationships
Experience supporting payment solutions or similar technical services
Proven experience with case handling via phone, email, and digital channels
Excellent communication skills in Danish and English, both written and spoken
Strong understanding of customer needs and ability to deliver a high quality customer experience
Experience contributing to and following optimized internal processes
Excellent IT skills and confidence working in technical environments

Job Responsibility

Deliver best in class technical customer support on payment solutions
Handle customer inquiries and cases via phone, email, and digital channels
Provide consultancy and guidance on optimal use of our payment technologies
Act as a trusted advisor during customer onboarding and implementation
Support customers with technical testing and troubleshooting
Contribute to testing and consulting on new services and solutions
Participate in meetings with customers and external stakeholders
Actively contribute to team performance through engagement, collaboration, and knowledge sharing
Support the update and optimization of internal processes

Fulltime

Danish Speaking Customer Service Advisor

Are you a fluent Danish speaker with a passion for customer service? This is a g...

Location

United Kingdom , Newport

Salary:

27000.00 GBP / Year

Euro London Appointments

Expiration Date

Until further notice

Requirements

Fluency in both Danish and English (spoken and written)
Strong customer service skills with a desire to deliver excellent experiences
Ability to manage multiple tasks with accuracy and attention to detail
Confident communication and problem-solving skills
Previous experience in customer service or claims handling is an advantage, but not essential
Proactive, team-oriented approach with a willingness to learn

Job Responsibility

Responding to customer queries in both Danish and English via phone and email
Supporting the full lifecycle of claims, from information gathering to resolution
Maintaining accurate customer records and case notes in the system
Providing clear, empathetic, and professional communication at all times
Liaising with other departments to ensure smooth and timely customer support
Handling complaints in line with company policy

What we offer

£27,000 base salary + performance-related bonus
25 days’ annual leave (plus the option to buy/sell additional days)
5% matched pension scheme
Private medical insurance and life cover
Employee assistance programme
Comprehensive training and career development support
Inclusive, international working environment
Wellbeing initiatives and regular team events

Fulltime

New