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Customer Support In Czech

https://www.randstad.com Logo

Randstad

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Location:
Portugal , Lisboa

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Customer Support Agent, you’ll play a key role in ensuring a great relationship between the company and its users, meeting high standards for quality, efficiency, and customer journey enhancement.

Job Responsibility:

  • Respond to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm
  • Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively
  • Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system
  • Collaborate with colleagues to enhance the overall customer experience
  • Stay updated on the client’s latest offers, policies, and services to provide customers with accurate and timely information
  • Exhibit warmth and enthusiasm in every customer interaction

Requirements:

  • Fluency in Czech and proficiency in English, both written and spoken
  • Previous experience in a call center environment (preferred)
  • High school diploma or equivalent
  • higher education degree is a plus
  • Knowledge of technical troubleshooting methods (a bonus)

Nice to have:

  • Previous experience in a call center environment
  • Higher education degree
  • Knowledge of technical troubleshooting methods

Additional Information:

Job Posted:
May 17, 2026

Expiration:
May 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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