Customer Support in Czech Job at Randstad (Lisboa)

Czech customer service agent

This is a full-time job opportunity where we are accepting applications from can...

Location

Greece , Chania, Crete

Salary:

Not provided

Randstad

Expiration Date

December 30, 2026

Requirements

An excellent level of the Czech language
A good level of the English language
PC literacy
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Client centric mindset

Job Responsibility

Acting as the first point of contact for all Czech speaking clients
Responding and recording customer inquiries raised through inbound calls
Maintaining solid customer relationships with Czech customers abroad by handling questions with speed and professionalism
Troubleshooting and resolving common technical problems
Delighting customers with your knowledge and expertise in order to exceed their expectations

Fulltime

Sales Support Graduate

Joining HPE in a graduate role is an excellent opportunity for a self-motivated,...

Location

Czech Republic , Prague

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Completed Bachelor’s/Master’s degree in either 2024 or 2025 with a focus in business analytics, data analysis, economics, or related
Up to 12 months of relevant experience
Strong verbal and written communication skills in English and Czech
Good proficiency in Excel and have working knowledge of MS Office
Strong interpersonal, presentation and planning skills
Interest in developing a career in sales
Excellent at building relationships at all levels and having solution focused discussions

Job Responsibility

You will support team members in making business critical decisions effecting both strategy and pricing
You will assist in the running of a sales collateral portal, ensuring teams have the relevant information to sell HPE products
You will actively provide support for sales/business contracts
You will provide quoting support for sales leaders and customers while ensuring customer requirements are met
You will track contract deadlines assuring all deadlines are met
You will proactively identify and assist with customer issues and inquiries, developing solutions to meet the customer’s needs

What we offer

Initial 5-week extensive onboarding to support you with adjusting into the role, including learning about HPE’s portfolio and processes
Ongoing learning and development throughout the duration of the program
Be mentored by at least one senior member of the sales team and after two years in the program you can grow into a true professional with valuable experience
Competitive salary and benefits
Great work-life balance including hybrid working model
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing

Fulltime

Czech customer service agent

"Work from home" is the new normal in the business world! This is a remote full-...

Location

Greece

Salary:

1300.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Native or near native Czech speaker
Very good knowledge of the English language
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Client-centric mindset
PC literacy

Job Responsibility

Resolve issues through various support channels such as calls, emails or online chats
Offer solutions to common technical problems or frequently asked questions
Provide a high level of customer service to the Czech speaking clients at all times
Delight customers and exceed their expectations

Fulltime

Customer Service Rep/Agent With Czech

Location

Poland , Poznań

Salary:

Not provided

Randstad

Expiration Date

June 30, 2026

Requirements

No specific degree required
experience in customer service preferred
Previous experience in customer service roles is an advantage
SAP knowledge
Basic Excel skills
Familiarity with CRM tools (Freshdesk, Salesforce, ERP systems)
Ability to navigate data and use Power BI for insights
Czech C1
English B2
Strong communication and problem-solving skills

Job Responsibility

Record and process custom/special orders and coordinate with relevant teams
Respond promptly to escalated customer issues and ensure resolution
Act as first point of contact for customer queries and complaints
Provide advanced product/service information and support fitment inquiries
Follow sales and channel dynamics to provide tailored suggestions to customers
Build strong customer relationships and adopt customized strategies
Collaborate with cross-functional teams to resolve issues and improve processes
Participate in regional meetings and share feedback from stakeholders

What we offer

stable employment - employment based on a permanent employment contract
hybrid model - enjoy flexibility with 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)
attractive financials - competitive salary, plus a performance-based semi-annual bonus
real growth potential - dynamic career development and vast opportunities within our newly established company structures
additional day off - „day on u” - an extra day off for you to take care of your health and do preventive examinations
co-financing for training & studies - support for your professional development through co-financing of studies, courses, and workshops (after 1 year of working)
lunch vouchers - a regular salary supplement in the form of lunch vouchers
life insurance - protection for you, with the option to extend coverage to your spouse and adult children
private medical care - access to wide-range medical packages, with costs partially covered by the employer
multisport card - access to sports facilities for you and your loved ones (spouses, children, or partners)

Fulltime

Service Technician

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Czech Republic , Prague

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Proficiency in English is an advantage
Strong problem-solving and diagnostic skills
Ability to work under pressure, reacting positively to challenges
Up to 2 years of experience in the electromechanical field
Willingness to travel within Czech Republic (up to 80% of the time)

Job Responsibility

Provide service and support to customers during on-site visits or while traveling within Czech Republic
Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment
Diagnose technical issues and identify the most appropriate solutions
Train customers on the proper use of Unox equipment
Create detailed and comprehensive service reports after each service visit

What we offer

Flexible Working Hours
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Company car & transportation benefits
Team building activities

Fulltime

Field Service Technician

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Czech Republic , Prague

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Proficiency in English is an advantage
Strong problem-solving and diagnostic skills
Ability to work under pressure, reacting positively to challenges
Willingness to travel within Czech Republic (up to 80% of the time)
Entry-Level (<2 years)

Job Responsibility

Provide service and support to customers during on-site visits or while traveling within Czech Republic
Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment
Diagnose technical issues and identify the most appropriate solutions
Train customers on the proper use of Unox equipment
Create detailed and comprehensive service reports after each service visit

What we offer

Flexible Working Hours
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Company car & transportation benefits
Team building activities

Fulltime

Field Technician

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Czech Republic , Prague

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Proficiency in English is an advantage
Strong problem-solving and diagnostic skills
Ability to work under pressure, reacting positively to challenges
Willingness to travel within Czech Republic (up to 80% of the time)
Entry-Level (<2 years)

Job Responsibility

Provide service and support to customers during on-site visits or while traveling within Czech Republic
Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment
Diagnose technical issues and identify the most appropriate solutions
Train customers on the proper use of Unox equipment
Create detailed and comprehensive service reports after each service visit

What we offer

Flexible Working Hours
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Company car & transportation benefits
Team building activities

Fulltime

Technical Consultant

The Technical Consultant will be responsible to lead end-to-end remote implement...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellence in verbal and written Czech
Excellence in verbal and written English
5+ years in HPE infrastructure deployment and automation
Expertise in HPE Private Cloud and Hybrid IT solutions
Strong knowledge of IaC tools (Ansible, Terraform) and DevOps practices
Hands-on experience with Kubernetes, Docker, and container orchestration platforms
Proficiency in scripting languages and automation frameworks
Familiarity with monitoring and logging stacks for enterprise environments

Job Responsibility

Lead end-to-end remote implementation and configuration of HPE infrastructure solutions across compute, storage, and networking
Deliver projects remotely—planning, deploying, integrating, validating, and handing over HPE systems in customer environments
Ensure best practices, security compliance, and a smooth transition to operations
Design, deploy, and integrate HPE solutions remotely, leveraging Infrastructure as Code (IaC), container orchestration, and DevOps practices
Provide expert level assistance directly to Customers, Partners, and Field CEs
Provide leadership in technical problem management, working closely with end customers, HPE account support team and field support staff
Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and Deployment of various hardware & software
Take ownership of a project and drive it to completion with customer satisfaction
Provide direction to team activities and facilitate information validation and team decision making process
Participate in Knowledge creation and management activities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

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Customer Support in Czech

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