Customer Support - German Job at JUJUR (Porto)

German-speaking B2B Customer Support Expert for Digital Campaigns

Step into the heart of Lisbon’s tech scene and support one of the world’s leadin...

Location

Portugal , Lisbon

Salary:

1100.00 EUR / Month

Blu Selection

Expiration Date

Until further notice

Requirements

Proven experience in paid campaign management
Degree in Marketing or a related field
Hands-on experience in Digital Marketing
Previous exposure to a contact centre environment or an advertising tech support program
Understanding of the basics of digital advertising and confidence navigating social media products
Strong customer service skills and a proactive, solution-oriented attitude
Comfortable working independently and collaboratively
Speak German at native level (C2) and English at B2+

Job Responsibility

Supporting B2B advertisers via email and chat, helping them gain the most value from the platform’s advertising tools
Managing end-to-end case handling, from initial investigation to final resolution
Troubleshooting technical, product, and operational issues with accuracy and ownership
Collaborating with internal Product, Engineering, and Operations teams to push cases forward when additional expertise is needed
Identifying recurring issues, gaps, or improvement opportunities that enhance the advertiser experience
Upholding high service quality by keeping users informed and driving satisfaction at each touch point
Educating advertisers on product features, best practices, and common issue types

What we offer

200 EUR complexity bonus, paid over 11 months
Meal vouchers at 7.63 EUR per working day
Relocation package including accommodation and assistance with essential admin (NIF, SSN)
Supportive team atmosphere with clear processes, quality standards, and opportunities to grow your expertise
Training on tools, product features, and advertising workflows

Fulltime

Customer Support Specialist

One of our clients is seeking a full-time Customer Support Specialist with a str...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

Providing excellent customer service and building strong relationships
Impeccable written and verbal communication in German and English
Being proactive, reactive, and solving problems efficiently
Maintaining attention to detail and accuracy under pressure
Collaborating effectively with team members and across departments
Quickly learning new products and technologies and applying knowledge practically
Using CRM systems, such as Salesforce, to manage customer information accurately

Job Responsibility

Deliver comprehensive product information and provide efficient technical and administrative support across multiple channels, including phone and email
Offer a personalized customer experience by addressing inquiries and resolving issues effectively, always prioritizing customer satisfaction
Proactively manage and align customer expectations
Maintain and update the CRM system (Salesforce) with accurate and relevant information gathered during customer interactions
Collaborate with team members and cross-functional departments to ensure customers receive well-researched and complete solutions

What we offer

Hybrid work: up to 3 days working from home per week
€500 gross home office setup allowance
Home office allowance for ongoing support
Option to work abroad for up to 40 working days per year
Birthday off and volunteering time off
Additional health and dental insurance
100% employer-funded pension scheme
Lunch or childcare vouchers
Unlimited access to LinkedIn Learning
Access to language platform for learning new languages

Fulltime

Customer Support Assistant

Satisfy customer needs while considering sia Abrasives interests and guidelines....

Location

Poland , Goleniów

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Commercial training or several years of experience in a commercial/administrative field in international company
Experience with common MS Office tools as well as MS Axapta and SAP
Ability to quickly adapt to and take on new administrative tasks
Mandatory good knowledge of English and German language
Strong communication skills and ability to work in a team
Proactivity, dynamism and independence in action
High solution orientation and creativity
Hands-on attitude

Job Responsibility

Enter orders via MS Axapta, SAP P13 and the corresponding AI solutions and maintain filing records
Process delivery reminders, check open orders and send revised confirmations
Create sample orders, obtain the necessary approvals and place orders via the Sample Process in Goleniow Plant
Process free-of-charge orders according to instructions from Field Sales and Inside Sales
Prepare customer-specific price lists based on templates

What we offer

Monthly bonus up to 15%
Benefits co-financed by the company: health insurance, Multisport card, private medical care, vouchers for Christmas, St. Nicholas Day parties and packages for employees' children, modern canteen with its own kitchen

Fulltime

Temporary German Speaking Customer Service Representative

As a Customer Service Representative with Foundever®, you’ll provide exceptional...

Location

United Kingdom

Salary:

23809.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Previous customer service experience, ideally within a multi-channel contact centre
Understanding, empathetic and passionate about delivering an exceptional customer experience every time
Able to support customers through a variety of channels – phone, email, chat, WhatsApp, and social media
Impeccable oral and written communication skills, with the ability to actively listen to customers

Job Responsibility

Provide exceptional pre- and post-sale customer support for one of our luxury clothing and accessories clients in the German and English language
Support our customers via phone, email, live chat, WhatsApp, and social media
Help customers with enquiries about their online and in-store purchases, from tracking orders and managing returns, to resolving warranty or product quality issues
Handle each interaction with professionalism, empathy and efficiency, always aiming for first-contact resolution and an outstanding customer experience

What we offer

Regular incentives
30% discount for all Coach and Kate Spade products
2 weeks fully paid training

Fulltime

Customer Service Support

As a Customer Service Support, you will play a key role in supporting the local ...

Location

Spain , Barcelona

Salary:

Not provided

OVYA Production

Expiration Date

Until further notice

Requirements

1 to 3 years of prior experience in customer service, accounts payable, or order entry
Experience in export transportation or international business in the industrial chemical market is preferred
Excellent organizational and interpersonal skills
Detail-oriented and accuracy-driven personality
Working knowledge of BPCS or SAP/Salesforce is a plus
Fluent in English and German both oral and written

Job Responsibility

Transactional Services: Process returns, credits, and debits in SAP in accordance with existing procedures
Internal Requests: Support Customer Service with general administrative tasks to facilitate efficient task execution
Customer Requests and Complaints: Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products, and other related issues
Close complaints in Salesforce in accordance with existing procedures
Follow up on all customer service inquiries
Support Customer Service in providing answers to external customers
Documents for Customers: Provide and send the following documents to external customers: Certificate of Analysis, MSDS, Product data sheets, etc.
Special questionnaires (Master data, environmental info, bank details, other supplier info, etc.)
Lists and special requests (SAP extractions, etc.)
Create and follow up on QSHE SF tickets and Regulatory Affairs Salesforce tickets

What we offer

50% Hybrid Work Model: Flexibility to work from home and in the office according to company policy, promoting a healthy work-life balance
Ticket Restaurant: Daily meal allowance to support your well-being
Flexible retribution: Kindergarten & Transport benefits
30 Labor Days of Holidays: Ample time off to relax and recharge
Language Lessons: Access to language lessons to support personal and professional growth
Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a competitive rate
Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success

Fulltime

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

German Speaking Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Between the Venetian lagoon and the city of Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate in English and German
Hold a European Passport or nationality
Detail-oriented, organized, and proactive
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

German Speaking Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Between the Venetian lagoon and the city of Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate in English and German
Hold a European Passport or nationality
Detail-oriented, organized, and proactive
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

Customer Support - German

JUJUR

Location:
Portugal , Porto

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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